Walter's Mercedes-Benz of Riverside - Service Center

Good workmanship, take care customers. Adam Garcia knows wel Thank you. I highly recomend Adam Garcia, he knows very well his job. And he knows very well mercideses- Benz sprint. Adam Garcia, he knows how to t Thank you. I highly recomend Adam Garcia, he knows very well his job. And he knows very well mercideses- Benz sprint. Adam Garcia, he knows how to take care the customer. More

Service When I took my car in for service with Austin Schneider, everything went perfectly. From being greeted at the curb to Austin handling the service. My When I took my car in for service with Austin Schneider, everything went perfectly. From being greeted at the curb to Austin handling the service. My car was ready before the estimated time Austin had given me, he called me when it was ready, and I was in and out quickly without a problem. Appreciate it, Austin! Thanks again! More

Needs to improve I used to get much better service at Mercedes Benz Riverside. For some reason, it takes longer to get my vehicle. Also, this is now the third time tha I used to get much better service at Mercedes Benz Riverside. For some reason, it takes longer to get my vehicle. Also, this is now the third time that when my car was "finished," it had not been vacuumed completely. My back seat floors are NEVER vacuumed. Also, the windows are NOT wiped on the inside! I took pictures this time around,and I have the before delivery and after, and there is NOT difference. Now, Austin S. was very helpful and responsive to texts and keeping me posted. I am sad that I have had to write this report, but it is the truth. -Maria Crombie More

Very Professional This is my second time at this dealer for a service..,They are excellent.., Brandon Monaco and Austin Schneider(the advisors)..., The young lady( a This is my second time at this dealer for a service..,They are excellent.., Brandon Monaco and Austin Schneider(the advisors)..., The young lady( at the loaner department).., And Tyler Usary ( the service manager) very professional he made sure that everything was perfect ..,Am sure that i will be back for my next service .... More

Excellent as Always Rene Orellana was a pleasure to work with. I went to the dealership to get car service and walked out with a new vehicle. Rene was very patient and th Rene Orellana was a pleasure to work with. I went to the dealership to get car service and walked out with a new vehicle. Rene was very patient and thorough in explaining the entire trade in process and all of the features that would come on my new vehicle. This is the 3rd Mercedes that I’ve purchased from Walters and each experience has been nothing but wonderful. I definitely recommend Walters and if you have the pleasure of working with Rene you’ll experience great customer service. More

PLEASURE TO DO BUSINESS WITH ! Always a pleasure to have our service done with Walter's. Cody Burt was very accommodating and a pleasure to do business with ! Vehicle was serviced i Always a pleasure to have our service done with Walter's. Cody Burt was very accommodating and a pleasure to do business with ! Vehicle was serviced in a timely manner, washed and cleaned. Thank You More

wonderful service guy David is the most valuable service person at Walters Mercedes. He takes the time out and get you out on a timely matter. He always has a smile on his David is the most valuable service person at Walters Mercedes. He takes the time out and get you out on a timely matter. He always has a smile on his face when he welcomes you at his desk. More

Mercedes Experience A great car needs complimentary service. Walters does just that. Timely and professional. My service advisor David Green, was exceptional, both in k A great car needs complimentary service. Walters does just that. Timely and professional. My service advisor David Green, was exceptional, both in knowledge and courtesy. Perhaps, my only surprise, was the costs were fair and no pressure to add preventative maintenance services . More

Service Department Adam Garcia was friendly, courteous, and professional. He took care of changing the tires on our company vehicle, and we are pleased with the quality Adam Garcia was friendly, courteous, and professional. He took care of changing the tires on our company vehicle, and we are pleased with the quality of service. Our company will consider Walter's Mercedes-Benz of Riverside for future vehicle purchases. More

Great service!!! Cody Burt was a very good service agent who gave me a very detailed description of what my car needed to have done and the work was done in a timely m Cody Burt was a very good service agent who gave me a very detailed description of what my car needed to have done and the work was done in a timely manner and proficient manner. I hope to get Cody again because he truly defines what Walters is about. Professional and courteous service. I never look forward to having my car serviced but I do now because I know I will not be overcharged and not told something is needed unless it truly is. Thank you Cody for a job well done. More