Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Walter's Mercedes-Benz of Riverside - Service Center
Riverside, CA
2,902 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
2,902 Reviews of Walter's Mercedes-Benz of Riverside - Service Center
Sort by
September 06, 2023
Joseph Loara was very professional and courteous. I enjoyed your facility and was pleased with the service. I enjoyed your facility and was pleased with the service. More
by Luz Schilling
Employees Worked With
September 04, 2023
Excellent dealership for providing high level service for Mercedes vehicles. Completes the work within the quoted timeframe and provides excellent waiting services and/or rides to your home. Mercedes vehicles. Completes the work within the quoted timeframe and provides excellent waiting services and/or rides to your home. More
by ahantee
Employees Worked With
Brandon Monaco
September 02, 2023
Always excellent in everything. The service advisors I've dealt with are great in every aspects of customer service. Most recently, I went two days in a row and was assisted by Enri The service advisors I've dealt with are great in every aspects of customer service. Most recently, I went two days in a row and was assisted by Enrique Velez on both occasions. He did everything that I've asked for and has been very diligent. More
by DeLasAlas
Employees Worked With
Enrique Velez
September 02, 2023
Had a great experience bringing my car to Walter's. JR Rodriguez was great to work with and kept me updated every step of the way. He was very courteous and professional. Will definitely be using the JR Rodriguez was great to work with and kept me updated every step of the way. He was very courteous and professional. Will definitely be using them in the future. More
by slkochevar
Employees Worked With
September 02, 2023
Jr Rodriquez was awesome. He gave me a lot of information about my newly purchased vehicle. Thank you so much for all your help. He gave me a lot of information about my newly purchased vehicle. Thank you so much for all your help. More
by Mz.latisha
Employees Worked With
September 01, 2023
I was very happy to take my car to this dealership. Wayne Anderson is courteous respectful and professional. He explained clearly the problem of my car and overall took a short time to resolve and give Wayne Anderson is courteous respectful and professional. He explained clearly the problem of my car and overall took a short time to resolve and give my car on time More
by Samvarush
Employees Worked With
Wayne Anderson
August 30, 2023
My service advisor, Michael Ramos was extremely knowledgeable and professional. He answered all of my questions and made sure all of my needs were met. The service I received only took a couple of knowledgeable and professional. He answered all of my questions and made sure all of my needs were met. The service I received only took a couple of hours, so I decided to wait. Mr. Ramos made sure I was comfortable and checked on me periodically to ensure I was okay. I will definitely recommend Walter’s Mercedes of Riverside to my family and friends because I know they’r they’ll have an enjoyable experience. Also, with all of the knowledge that Michael Ramos had regarding the different levels of maintenance, I’m going to tell them to request him. More
by Qshy
Employees Worked With
August 29, 2023
The team at Walters Mercedes-Benz is always very friendly and quick to provide quality customer service my service writer Brandon Monaco always responds quickly to my calls and it’s available within minutes and quick to provide quality customer service my service writer Brandon Monaco always responds quickly to my calls and it’s available within minutes of leaving messages. Appreciate the entire team. More
by Wissert
Employees Worked With
Brandon Monaco
