Walter's Mercedes-Benz of Riverside - Service Center

Great Service Patient, understanding, and professional I’ve been here multiple times and Adam Garcia went above and beyond with his service. For every question I ha Patient, understanding, and professional I’ve been here multiple times and Adam Garcia went above and beyond with his service. For every question I had he was ready with a quick and easy plan. There was a lot of transparency and understanding throughout the whole process. More

Fast and smooth JR was great and professional and very friendly, answered the phone line when needed. He updated me with the progress of the repair. Highly recommende JR was great and professional and very friendly, answered the phone line when needed. He updated me with the progress of the repair. Highly recommended More

They always treat me well Eddy and Alex have been great every time I’ve come in ... make you feel important and asking if my needs have been taken care of!!!! Eddy and Alex have been great every time I’ve come in ... make you feel important and asking if my needs have been taken care of!!!! More

SUV warranty work J. r. Rodriguez service rep efficiently helped me get the minor seat belt warranty issue resolved and the car detailed. I had a loaner so car could st J. r. Rodriguez service rep efficiently helped me get the minor seat belt warranty issue resolved and the car detailed. I had a loaner so car could stay a day. It made everything easy. I was treated like VIP. More

Service Department Experience Brandon Monaco was my service department coordinator and my experience was wonderful. He is professional, polite and excellent at making sure the cust Brandon Monaco was my service department coordinator and my experience was wonderful. He is professional, polite and excellent at making sure the customer feels well taken care of. My car was even done ahead of schedule. Brandon kept me updated the entire time. I would recommend Brandon and Walters to anyone who is in need of service. More

Excellent service Brandon Monaco was our service advisor when we went to Walter's in Riverside. He was friendly, professional, and made our experience very good. The ve Brandon Monaco was our service advisor when we went to Walter's in Riverside. He was friendly, professional, and made our experience very good. The vehicle was ready when promised, clean and completed to our satisfaction. More

Mark I. Is the best If you need to have your car serviced, I highly recommend Walters Mercedes in Riverside. Mark Interlicchia, one of the service managers is just outst If you need to have your car serviced, I highly recommend Walters Mercedes in Riverside. Mark Interlicchia, one of the service managers is just outstanding. He is professional, responsible, patient, and very knowledgeable. More

Routine maintenance Repair was appropriate and reasonable service car was available waiting time is minimum and less stressful and communication is prompt with Alex Ra Repair was appropriate and reasonable service car was available waiting time is minimum and less stressful and communication is prompt with Alex Ramirez and reliable.. More

Routine Maintenance There were no issues to report. The customer service was great. Alex was very professional and took the time to answer my questions the best of his ab There were no issues to report. The customer service was great. Alex was very professional and took the time to answer my questions the best of his ability. More

Professional Dealership I have dealt with Walter's dealership for years. It has always been a pleasant and professional business. Mr. J.R. Rodriguez is an example of this com I have dealt with Walter's dealership for years. It has always been a pleasant and professional business. Mr. J.R. Rodriguez is an example of this company. More