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Walter's Mercedes-Benz of Riverside - Service Center
Riverside, CA
2,992 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,992 Reviews of Walter's Mercedes-Benz of Riverside - Service Center
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June 29, 2018
Excellent Customer Service Alex Ramirez has been my Service Advisor since I bought my GLE in 2016. He has consistently provided a high level of service for me, in a most profess Alex Ramirez has been my Service Advisor since I bought my GLE in 2016. He has consistently provided a high level of service for me, in a most professional and courteous manner. He always invites me to talk to him about any issue I need information on, and is very personable. More
by Ken
Employees Worked With
June 29, 2018
Great service by Mr. Cody Burt! I had a great experience dealing with Cody Burt at the service department of Walter’s Mercedes! Very honest, easy to deal with and the first time I’ve I had a great experience dealing with Cody Burt at the service department of Walter’s Mercedes! Very honest, easy to deal with and the first time I’ve taken my car to a dealer without getting hassled to do a bunsh of repairs that I don’t need. Job was done well and in timely manner! Thank you Cody! Mina T. More
by Mina T.
Employees Worked With
Cody Burt
June 29, 2018
Service on Vehicle Overall, the service done on my vehicle was good. And my service rep, Alex Ramirez gave me great customer service. I look forward to my next visit. Overall, the service done on my vehicle was good. And my service rep, Alex Ramirez gave me great customer service. I look forward to my next visit. More
by Pnsnolan
Employees Worked With
June 28, 2018
Average I waited nearly 30 minutes in my car for a consultant to come take my case. I had an appointment but was 15 minutes early. I was not advised to go s I waited nearly 30 minutes in my car for a consultant to come take my case. I had an appointment but was 15 minutes early. I was not advised to go sit and wait inside. The greeting lady walked back to me three times letting me know that someone would be with me shortly... I waited over 3 hours to get the software updated in my car. More
by Vick2523
Employees Worked With
Adam Garcia
June 27, 2018
Brandon Marco is the BEST! Brandon always took care my two MB with excellent details, and my wife and I really appreciated his services that give us peace of mind while driving Brandon always took care my two MB with excellent details, and my wife and I really appreciated his services that give us peace of mind while driving these beautiful cars. More
by TuNguyen742
Employees Worked With
Bob Murray, Brandon Monaco
June 27, 2018
Speedy service prior to a next day vacation. My auxiliary battery malfunction on Thursday and I was starting my vacation on Friday; I called the service department with my problem and the gave me My auxiliary battery malfunction on Thursday and I was starting my vacation on Friday; I called the service department with my problem and the gave me an appointment immediately. Battery was replaced and I started my vacation without a hitch. More
by Aaron Roberts
Employees Worked With
Austin Schneider
June 25, 2018
Alex is very nice and knowledgeable. Alex is very nice and knowledgeable about the repairs to my S550. Always makes me feel like I am his only customer. I never feel like I am being take Alex is very nice and knowledgeable about the repairs to my S550. Always makes me feel like I am his only customer. I never feel like I am being taken advantage of for repairs I don't need. More
by Mellowroo
Employees Worked With
June 25, 2018
Maintenance Service This is to let you know that I am very satisfied with the service I received. Thanks to Alex Ramirez who is my service officer. He handled everything This is to let you know that I am very satisfied with the service I received. Thanks to Alex Ramirez who is my service officer. He handled everything in a professional manner. More
by soriano,sal1945
Employees Worked With
June 25, 2018
A service Alex Ramirez helped us. Our experience at Walter's is and has been always a pleasure. Very professional, but friendly as well.Thank you to all. Alex Ramirez helped us. Our experience at Walter's is and has been always a pleasure. Very professional, but friendly as well.Thank you to all. More
by EnglishTeachur
June 25, 2018
Great service Professional service, friendly people, everybody helps everyone, clean facility, i came right before closing time, and they still attended to my needs Professional service, friendly people, everybody helps everyone, clean facility, i came right before closing time, and they still attended to my needs with great courtesy. More
by 1957zanthony@gmail.com
Employees Worked With
Cody Burt
