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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
2,992 Reviews

2,992 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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July 24, 2018

First visit I was very pleased with the service I received at Walter’s Mercedes Benz. My service advisor Austin Schneider was very professional and helpful throug More

by abelfg71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Jul 25, 2018 -

Walter's Mercedes-Benz of Riverside responded

We appreciate you taking the time to leave Austin this review! It's so great that your recent service visit with him was so smooth! We hope that you will continue to confide in Walter's for each of your automotive needs! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

July 24, 2018

Awesome Service Technician Always look forward to seeing David Greene whenever I bring my car into Walters MBZ. I know he will provide me with awesome service for whatever the More

by Deon1854
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin, Tire Service, David Greene
Jul 25, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Deon, Thank you so much for taking the time to leave David and Justin this kind review! It's a pleasure to know that you are so content with the service that the two of them have to offer! We look forward to continue working with you, as well! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

July 24, 2018

Rewarding, calm, friendly I was told what I needed it was done and Alex Ramirez stayed in contact with me by phone and in person in the lobby. More

by Dr. Yolie Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ari Abdolhosseini, Gary Kunzman
Jul 25, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Dr. Smith, It's so great that your overall experience was so efficient, and that Alex was so informative throughout your visit! We hope to provide you with the same thorough assistance the next time your vehicle is in need of service! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

July 24, 2018

Excellent Service Brandon Monaco was extremely pleasant to deal with. He services all our Mercedes and always provides service above and beyond. I would recommended eve More

by A6TDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Jul 25, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave Brandon this recommendation! It's wonderful to know that you are so content and confident with the services that he provides you! We look forward to continuing to take care of you and your automotive needs in the future. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

July 23, 2018

Quick service Overall I was pleased with service I recieved but be very specific regarding your diagnosis.....I had two major problems but only one was repaired. If More

by lpjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The greeter
July 20, 2018

Service. Took my car in for service and Brandon was fantastic as always! Looking forward to my next visit.....Car was washed and cleaned really well too.... More

by Sammy109
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Jul 23, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Sammy! It's great to hear that you are so confident in Brandon and his services and that you are so content with the results of your recent service visit. We can't wait to work with you again the next time you are in need of automotive assistance! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

July 18, 2018

service Austin provides and help me on everything I need to get my vehicle done as quick as possible. A very well customer oriented, Friendly and helpful. Tha More

by retiree
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Jul 18, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi there, We're so glad to hear that Austin provided you with quick and efficient service, along with a positive experience overall! We hope that everything is running smoothly, and we hope to see you again the next time you are in need of service! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

July 15, 2018

Effortless My Mercedes car service started with a warm genuine smile and helpfulness and ended with exceptional auto service to my Mercedes E400 put a smile on More

by Faith247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Jul 17, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Faith! Thank you so much for sharing this kind review! It's so great to hear that your recent service experience was so pleasant from start to finish. We hope that you will think of us again the next time you are in need of service. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

July 14, 2018

Great end to a camping day in our Sprinter RV While at the beach camping in our Sprinter RV, the check engine light came on. I called Walters and scheduled an appointment on the way home for a qui More

by EraSprinter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
Jul 16, 2018 -

Walter's Mercedes-Benz of Riverside responded

It's so awesome to hear that your recent service visit was so quick and efficient! We're glad that we could take care of you and your vehicle so quickly and ensure that you could get back to enjoying your vacation in no time at all! We hope to see you again the next time your vehicle is in need of service. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

July 14, 2018

Excellent service Cody Burt was my service person. Some people just go through the motions of being polite and kind, but you can tell there heat is not in it. Not Mr. B More

by gkvela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Jul 16, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for sharing these kind words! It's so great that you found Cody's service to be so exceptional, and we are sure that he will be so thrilled to hear of your review! We're so glad that he was thoroughly attentive and informative during your recent experience, and we are so excited to work with you again for your next purchase! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

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