Walter's Mercedes-Benz of Riverside - Service Center

Best experience at Walter’s Mercedes of Riverside Thank You Brandon Monoco for giving me A+ service!!! People like you give me the reason to always have my car serviced at Walter’s Thank You Brandon Monoco for giving me A+ service!!! People like you give me the reason to always have my car serviced at Walter’s More

Always great Brandon is My service rep and always is wonderful in every way. Service department is very efficient and friendly. The facility is very clean and the Brandon is My service rep and always is wonderful in every way. Service department is very efficient and friendly. The facility is very clean and the coffee is delicious as are the sweet rolls and bananas. More

Repair and detail my Sprinter We had a check engine light while on a trip. We brought the Sprinter in and the DEF heater was replaced. I then had the Sprinter detailed. Walter's d We had a check engine light while on a trip. We brought the Sprinter in and the DEF heater was replaced. I then had the Sprinter detailed. Walter's did a great job on both services. Their service is always prompt and accurate. More

Service B JR Rodriguez is professional and knowledgeable. Service was on time. I had two separate appointments, both the same - excellent!! The wait area is alw JR Rodriguez is professional and knowledgeable. Service was on time. I had two separate appointments, both the same - excellent!! The wait area is always clean and comfortable. More

Warranty work My appointment was set for 10 am and I was greeted promptly by Adam Garcia. After showing me the customer lounge which is great in itself he stayed in My appointment was set for 10 am and I was greeted promptly by Adam Garcia. After showing me the customer lounge which is great in itself he stayed in touch and I was out in just over an hour. I highly recommend you’re dealership to anyone. More

Great Service, fast and smooth Process went fast and smooth. I arrived 30 mins early and was greeted at the service entrance, where a nice lady helped me to my service writer. No Process went fast and smooth. I arrived 30 mins early and was greeted at the service entrance, where a nice lady helped me to my service writer. No wait or hassle for me being early. More

Professional and knowledgable customer service Cody Burt was knowledgeable, friendly and professional.. Cody worked with the warranty company to get the arrange repairs to my car. Thank you, D Cody Burt was knowledgeable, friendly and professional.. Cody worked with the warranty company to get the arrange repairs to my car. Thank you, Donna Peace More

Tire Blow Out and More...BUT J.R. saved the day! Had a tire blow out going to a very important meeting. J.R. Rodriguez got me in right away. SUPER amazing job! Got me out the same day and even hand Had a tire blow out going to a very important meeting. J.R. Rodriguez got me in right away. SUPER amazing job! Got me out the same day and even handled all the recall issues that I wasn't aware of. J.R. Rodriguez is the most kind, humble, and accommodating service representative EVER!!!!! He's become like family since he services all my family's vehicles. Thanks J.R. for always making my services experience GREAT!!! More

Quick, fast and easy service Came in because of a tire light, David had me in and out within 40 mins. Thank you for the great service. I will be back for my service oil change. Came in because of a tire light, David had me in and out within 40 mins. Thank you for the great service. I will be back for my service oil change. More