Back

Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
2,994 Reviews

2,994 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

Sort by
August 29, 2018

AWESOME!! Keep up the great work!!! Jr. is a top notch adviser!! He was very helpful and knowledgeable about my needs... Everytime I come into the dealership he is alway kind!! More

by zeke316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos is parts
Aug 31, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Zeke, Thank you for sharing these kind comments about JR and his service! We are so pleased that he consistently takes such good care of you and your vehicular needs. We look forward to continuing to meet your expectations of service in the future. Check us out on Twitter and Facebook for savings and updates. Regards, Ray Burke - General Manager

August 28, 2018

Great impression by bringing solutions. Delivery of car was right on time. Car was washed and cleaned nicely. Alex Ramirez was very professional and polite. Courtesy waiting Lounge was very More

by panda
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to share this great review! We are so pleased to hear of your kind words about your recent experience working with Alex! It is great to hear that the service went just as planned, and that you are so content with the results of your visit! We hope to see you again next time! Feel free to check us out on Facebook or Twitter for savings and updates! Regards, Ray Burke - General Manager

August 28, 2018

Service Brandon Monaco provided me with excellent customer service. He listened to my concerns and provided me with solutions. The service to my vehicle was d More

by Wbeard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Aug 29, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for leaving this great feedback! It is such a pleasure to know that Brandon took such good care of you and your vehicle, and that your service was completed efficiently and just as promised! We're so glad to hear of your satisfaction, and we look forward to working with you again the next time you are in need of service! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

August 28, 2018

Glad I am dealing with Professionals! Great job Mark! I bought a new S550 cabriolet and the trim had spots, Mark Interlicchia, service manager, has worked with me to try to remove them and now is asking M More

by Jenesaisquoi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave Mark this great, 5-star rating! We are so pleased that he could be of such great assistance to you and your automotive needs, and that he has consistently been so accommodating and attentive! Please let us know if there is anything further that we may assist you with, and feel free to check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

August 27, 2018

A1 service Delivery of car was right on time. Car was washed and cleaned nicely. David Greene was very professional and polite. Courtesy waiting lounge was nicel More

by Michaelmb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Aug 28, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Michael, Thank you so much for your great feedback! We are delighted to hear that you are so content with the quality of your service, and that everything was completed just as promised! We can't wait to provide you with the same top-notch service again next year! Feel free to check us out on Facebook or Twitter for savings and updates! Regards, Ray Burke - General Manager

August 27, 2018

Alex is my Go to Guy The check coolant light came on in my 2017 GLE 43AMG Alex got me in the next morning. A 53 point inspection was done everything great. A few kind word More

by Michaelt1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Burke
Aug 28, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Michael, We are so joyous that we were able to take care of you and your vehicular issue so promptly, and that your overall experience was so pleasant! We strive to provide our guests with nothing short of the highest quality of service, and it is wonderful to hear of your contentment with our efforts. We hope to see you again the next time you are in need of automotive assistance. Thank you! Feel free to check us out on Facebook or Twitter for savings and updates! Regards, Ray Burke - General Manager

August 24, 2018

Very prompt and Very courteous Response to clients needs in a timely manner., The service was excellent and I'm glad I got to go to bed dealer. Friendly staff. More

by Bertha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Aug 27, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Bertha, Thank you for your kind review. We are pleased that the team provided you with such friendly and efficient service, and we hope to hear from you again the next time you are in need of automotive assistance! Check us out on Facebook and Twitter for savings and updates! Regards, Ray Burke - General Manager

August 24, 2018

Awesome Always great service and knowledgeable staff ready to help. They are great at keeping me posted on my car status and very helpful every time More

by SUP*Wmn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Lee, Brandon Monaco, Austin Schneider
Aug 27, 2018 -

Walter's Mercedes-Benz of Riverside responded

It is truly our pleasure to offer you our best assistance, and it is so great that you are confident in that! We look forward to providing you the same informative and efficient service each time you are in need of it! Check us out on Facebook and Twitter for savings and updates! Regards, Ray Burke - General Manager

August 24, 2018

Road trip repair. Was visiting riverside ca when my check engine light came on. Called Walters and spoke with Adam Garcia. He got me in at the time I tequested and ha More

by BobC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
Aug 27, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Bob, Thank you so much for this kind recommendation! We are so pleased that Adam and the team could take care of you and your vehicular issue so promptly and efficiently! Please let us know if we may assist you with anything further in the future. Feel free to check us out on Facebook and Twitter for savings and updates! Regards, Ray Burke - General Manager

August 24, 2018

great service the service was excellent and david green provided all the service i needed , plus he made sure we had transportation until all repairs were completed More

by ladies
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Aug 27, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your great rating! We are so pleased that David took such great care of you and your vehicle- from start to finish. It is a delight to hear of your satisfaction, and we hope to hear from you again the next time you are in need of automotive service. Check us out on Facebook and Twitter for savings and updates! Regards, Ray Burke - General Manager

...
206
...