Walter's Mercedes-Benz of Riverside - Service Center

Relaxed Alex Ramirez, was very courteous, asked the right questions, provide the information needed, informed me about my insurance coverage, provided me with Alex Ramirez, was very courteous, asked the right questions, provide the information needed, informed me about my insurance coverage, provided me with the ride back to my office and he was ready to help. More

Customer service Everyone very helpful and friendly. I enjoy bringing my car to get service and the car wash .. Jr always pleasant as well .. Thanks for having coffee Everyone very helpful and friendly. I enjoy bringing my car to get service and the car wash .. Jr always pleasant as well .. Thanks for having coffee and food for us especially if your working so many hours like I do at the hospital it helps .. Awesome team kudos to greatness More

Top Notch Service From the sales floor to the finance department to the service bay, Walter's delivers! My service advisor, JR Rodriguez has been my advisor for over fo From the sales floor to the finance department to the service bay, Walter's delivers! My service advisor, JR Rodriguez has been my advisor for over four years! He goes above and beyond to exceed my expectations and needs with respect to my vehicle. I recommend Walter's MB without hesitation. More

Mark is awesome so helpful ! Mark helped me out with my servicing needs at Walters! He was so helpful! He even help get my phone programmed in my rental car! He’s awesome! Mark helped me out with my servicing needs at Walters! He was so helpful! He even help get my phone programmed in my rental car! He’s awesome! More

Exemplary Customer Service Walter’s Mercedes-Benz of Riverside provides personalized exemplary customer service from your phone call to when Service has been delivered. My pers Walter’s Mercedes-Benz of Riverside provides personalized exemplary customer service from your phone call to when Service has been delivered. My personal staff person Adam Garcia was excellent. He answered all my questions and returned my phone calls promptly. You will not go wrong by dealing with Walter’s Mercedes of Riverside. Although I had a class C Jayco RV on a Mercedes Chassis I was treated with the upmost respect and service of someone with just a vehicle.When I buy my next car I am definitely going to go to Walters Mercedes of Riverside. More

Great service. Alex R. is a very knowledgeable person. My experience at Walter's was great due to Alex great service. I will be back and I will be asking for him ag Alex R. is a very knowledgeable person. My experience at Walter's was great due to Alex great service. I will be back and I will be asking for him again and again. More

knowledgeable professional service for a recall issue received great service as usual including a professional and pleasant personality from someone who knows their business and I've not been disappointed received great service as usual including a professional and pleasant personality from someone who knows their business and I've not been disappointed with the whole experience at your business as well. thank you for caring.May God bless your business. More

J.R. Rodriguez - Fantastic Service Although my warranty had expired, JR Rodriguez would not stop until I had resolution for a defective part. The seat levers has a chrome plating that Although my warranty had expired, JR Rodriguez would not stop until I had resolution for a defective part. The seat levers has a chrome plating that was peeling. I only use my Mercedes recreationally, it is always garaged and I rarely have anyone in the backseats. Still the chrome had peeled. JR assisted me when dealing with the corporate office. When they did not return calls and closed out my request for assistance, JR handled the matter internally with Mercedes-Benz Walther's of Riverside. Next Mercedes...definitely Walter's due the service JR and the rest of the staff continue to provide. More

Service call Mark Interlecchia is always helpful and takes care of my needs. He is an outstanding service rep. He has managed to keep my car in top shape all the t Mark Interlecchia is always helpful and takes care of my needs. He is an outstanding service rep. He has managed to keep my car in top shape all the time. More

Great! Cody Burt was very helpful and courteous..made driving all the way from Palm Springs worth the drive! Service waiting area very nice and comfortable. Cody Burt was very helpful and courteous..made driving all the way from Palm Springs worth the drive! Service waiting area very nice and comfortable. It was a Friday afternoon but everyone was just as helpful as if it were a Monday! More