Walter's Mercedes-Benz of Riverside - Service Center

Excellent Brandon always does a great job. Tks much I can always count on him to provide the best service and advice. Great person to have as your advisor. Brandon always does a great job. Tks much I can always count on him to provide the best service and advice. Great person to have as your advisor. More

Austin Schneider - A Higher Level Of Service Austin Schneider is a great service provider.....Austin doesn't treat me like an outsider..... the gap between other sub par service and Austin could Austin Schneider is a great service provider.....Austin doesn't treat me like an outsider..... the gap between other sub par service and Austin could not get much wider. whether to go see him when I need service or not, is an easy decider..... the estimates and costs are fair and don't cause me to be a nail biter..... he's a professional and moderately comedic Service Writer..... I've been pleased with this dealership and my Mercedes ever since I first eyed her and I attribute the great service to Austin Schneider. I am grateful that his mad service skills couldn't get much righter..... Someone should buy this man a hard Cider..... You're Welcome More

Glove Box Repair Austin and Brandon in the service department were super helpful. Car was repaired, washed and interior cleaned in the timeframe stated. The ladies(sor Austin and Brandon in the service department were super helpful. Car was repaired, washed and interior cleaned in the timeframe stated. The ladies(sorry I didn’t get their names) who checked me in were very nice as well. Overall an excellent experience every time I need service at Walters Mercedes-Benz!! More

Always great service Austin Schneider provided fast, friendly and informed service. Walter’s is great at treating Smart Car owners like the Mercedes owners they are - no s Austin Schneider provided fast, friendly and informed service. Walter’s is great at treating Smart Car owners like the Mercedes owners they are - no second-class status. Just great service. More

Excellent service They really make your service appointments easy and convenient. They are also friendly and helpful. Highly recommended for others. I’m glad to be a Me They really make your service appointments easy and convenient. They are also friendly and helpful. Highly recommended for others. I’m glad to be a Mercedes-Benz customer. More

Excellence Walters Mercedes in riverside is always top of the line service. My representative JR Rodriguez is awesome and takes care of my car and issues just li Walters Mercedes in riverside is always top of the line service. My representative JR Rodriguez is awesome and takes care of my car and issues just like it was his own. Excellent service. The welcome crew when you pull in to the service area are always smiling and very helpful. Like Stacy. Many Thanks More

excellent customer services Adam Garcia my service rep kept me informed on all parts of my service and made sure i received my sprinter van back in a timely manner Adam Garcia my service rep kept me informed on all parts of my service and made sure i received my sprinter van back in a timely manner More

Excellent Austin Schneider was very efficient. He made everything easy and convenient. He made me feel comfortable and worry free. I would recommend his servic Austin Schneider was very efficient. He made everything easy and convenient. He made me feel comfortable and worry free. I would recommend his services to family and friends. Thank you. More

Mark Interlicchia, service advisor is outstanding. Mark Interlicchia the service advisor that I traditionally work with is excellent. He has outstanding customer service, great follow through and is a Mark Interlicchia the service advisor that I traditionally work with is excellent. He has outstanding customer service, great follow through and is a pleasure to work with. I continue to take my car to Walter‘s Mercedes in Riverside because of Mark Interlicchia. More

Best customer service Advisor We have been taking our cars S550 GLS and GTS and all prior Mercs to Walters for service and the main reason we go there is because of the service JR We have been taking our cars S550 GLS and GTS and all prior Mercs to Walters for service and the main reason we go there is because of the service JR Rodriguez provides. There was just once I took my GTS to the Ontario dealership and I was able to tell the difference. JR always goes above and beyond to take care of us no mater who takes the car in. I only wish there were more people like JR working at car dealerships. More