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Walter's Mercedes-Benz of Riverside - Service Center
Riverside, CA
2,995 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,995 Reviews of Walter's Mercedes-Benz of Riverside - Service Center
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September 26, 2018
Service experience JR Rodriguez was a consummate professional. Integrity, efficiency and timely. I was reassured that my vehicle would be in very capable hands. Mr. Rodr JR Rodriguez was a consummate professional. Integrity, efficiency and timely. I was reassured that my vehicle would be in very capable hands. Mr. Rodriguez provided service excellence. More
by DCO1
Employees Worked With
September 25, 2018
Excellent Customer Service! I brought my car into Walter's Mercedes Benz because my engine light came on. My service advisor was Alex Ramirez. My car was fixed by the next day an I brought my car into Walter's Mercedes Benz because my engine light came on. My service advisor was Alex Ramirez. My car was fixed by the next day and I runs great again! This dealership is very professional with top rated customer service! I highly recommend Walter's! Thank you!! More
by TinaB
Employees Worked With
September 25, 2018
Honesty I have been dealing with you since 2009, I never have any complain , I tried other mercedes dealers, you are the only dealer I like to deal with for y I have been dealing with you since 2009, I never have any complain , I tried other mercedes dealers, you are the only dealer I like to deal with for your honesty and good service , Thank you . More
by Honesty
Employees Worked With
Cody Burt
September 24, 2018
No Complaints This was my first time to the dealership to get a diagnosis of my vehicle. Everything went well. I have no complaints. Everyone I dealt with was ve This was my first time to the dealership to get a diagnosis of my vehicle. Everything went well. I have no complaints. Everyone I dealt with was very kind and accommodating. More
by mercedes
Employees Worked With
September 24, 2018
New battery It took 6 years for me to run down my battery. I made A call to Walters and they got me in immediately for replacement. My service adviser had Monday It took 6 years for me to run down my battery. I made A call to Walters and they got me in immediately for replacement. My service adviser had Monday off and I was pleasantly pleased that AUSTIN SNEIDER was taking care of me. Everything went smooth. Thank you for attention to detail. More
by Lrgreen
Employees Worked With
Other Employees :
Brandon Monaco, Austin Schneider
September 24, 2018
Best service I have experienced at ANY Mercedes Benz site I always receive the very best service at Walter's and they are always so courteous, efficient and professional. They give you a time estimate and st I always receive the very best service at Walter's and they are always so courteous, efficient and professional. They give you a time estimate and stick to it. Their service lobby is always well stocked with drinks and pasteries and fresh fruit and large flat screen televisions with news channels on at all times. They care about their customers and I drive between Orange County and the desert community just to have my car serviced at Walter's. Also, the best sales force who match or beat any other dealership in SoCal. Thank you Walter's. . . . You have a customer for life. More
by Gina Sullivan & Jean Louis Jalouneix
September 24, 2018
The Best Sprinter Service Adisor Adam Garcia is very knowledgeable about Sprinters and as new owners that is comforting to know. He goes above and beyond to explain details of the ser Adam Garcia is very knowledgeable about Sprinters and as new owners that is comforting to know. He goes above and beyond to explain details of the service in simple terms. I would highly recommend Adam for all your Sprinter needs. Walters Mercedes of Riverside is lucky to have such a great service adisor. More
by Z sprinter
Employees Worked With
Adam Garcia
September 24, 2018
B- Service Walters Mercedes, Brandon Monaco has helped us from day 1 its been nearly 3 years now and he has kept providing my wife and I consistent Great custome Walters Mercedes, Brandon Monaco has helped us from day 1 its been nearly 3 years now and he has kept providing my wife and I consistent Great customer service. More
by Eduardocorona9
Employees Worked With
Brandon Monaco
September 24, 2018
recall I had good service with free car use during the work, and almost free charge. I really enjoyed the twp experience in the past years. they are both ver I had good service with free car use during the work, and almost free charge. I really enjoyed the twp experience in the past years. they are both very satisfied, I will recommand the dealer and service to my friend and family. and will come back in the future when I need a new car. thanks for your great work! More
by scxiao
Employees Worked With
Brandon Monaco
September 22, 2018
Amazing experience Austin Schneider is a good and nice advisor to help me solve my vehicle’s battery dead problem. I am so appreciate that he can help me and give me som Austin Schneider is a good and nice advisor to help me solve my vehicle’s battery dead problem. I am so appreciate that he can help me and give me some suggestions with my car! More
by Denny
Employees Worked With
Austin Schneider
