Walter's Mercedes-Benz of Riverside - Service Center

I was a good Service and customer service with Oscar Medina I am a really satisfied with his service I will thank him for his time to explain everything to us Medina I am a really satisfied with his service I will thank him for his time to explain everything to us More

The service advisor, Ross Geiger, was informative and thoroughly explained all recommendations. All staff are friendly and helpful. thoroughly explained all recommendations. All staff are friendly and helpful. More

Jonathan Hasshaw helped me out throughout the whole process and made everything very easy to understand and smooth. Everything was super transparent and updates were plentiful through text. When I went process and made everything very easy to understand and smooth. Everything was super transparent and updates were plentiful through text. When I went to pick up my car, I only waited about 5 minutes and even then everyone was apologizing for the wait. Highly recommend this place for their awesome customer service and friendly environment. More

This is a very customer friendly establishment. My Service Contact, Alex Ramirez, is always friendly, helpful and thorough in discussing my vehicle. He anticipated my need for a loaner vehicle. My Service Contact, Alex Ramirez, is always friendly, helpful and thorough in discussing my vehicle. He anticipated my need for a loaner vehicle. He has always been on top of my vehicle's needs and his advice is spot on. More

This is the best Mercedes dealership in Inland Empire area. The service department is most professional with high customer care. Service advisor Mr. Alex Ramirez always goes above and beyond in assisti area. The service department is most professional with high customer care. Service advisor Mr. Alex Ramirez always goes above and beyond in assisting the client with their service needs. Highly recommended dealership for sales and service. More

JR Rodriguez is an excellent advisor. He is courteous, knowledgeable, friendly, helpful and professional at his job. Highly recommended for anyone looking service advisor with great profe He is courteous, knowledgeable, friendly, helpful and professional at his job. Highly recommended for anyone looking service advisor with great professionalism and integrity. More

Walter’s Mercedes of Riverside, I bring my Mercedes here because the excellent service & customer service I live in OC and will always come here ask for JR, (Jesus) he will take care of you because the excellent service & customer service I live in OC and will always come here ask for JR, (Jesus) he will take care of you More

Walter’s Mercedes-Benz is a top-notch car dealership with a tremendous service department! Joseph Loera is highly knowledgable and a pleasure to work with. My wife and I are truly happy with our vehicle a tremendous service department! Joseph Loera is highly knowledgable and a pleasure to work with. My wife and I are truly happy with our vehicle and with Walter’s Mercedes-Benz of Riverside. More

Great service. Great customer service, very polite. However, someone there, drank in my car and spilled some drink on the pad/ buttons and the buttons are now stick Great customer service, very polite. However, someone there, drank in my car and spilled some drink on the pad/ buttons and the buttons are now sticky and getting stuck because of the stickiness . lol. Overall. Great job so far. More