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Walter's Mercedes-Benz of Riverside - Service Center
Riverside, CA
2,970 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,970 Reviews of Walter's Mercedes-Benz of Riverside - Service Center
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February 27, 2025
Thank you Kelly Sanderfur for doing an excellent job of putting me at ease while having my car at the shop. the timely updates were greatly appreciated and completing the job needed to fix my car. Thank yo putting me at ease while having my car at the shop. the timely updates were greatly appreciated and completing the job needed to fix my car. Thank you More
by marlenereg
Employees Worked With
February 27, 2025
I’ve been buying cars from Walter’s for almost 15 years. They are great to work with and take care of their customers. JR Rodriguez in service is awesome. He always meets the quoted time frame and keeps me They are great to work with and take care of their customers. JR Rodriguez in service is awesome. He always meets the quoted time frame and keeps me updated throughout the service process. He is why I continue to come back to Walter’s MB service department even when there was another MB dealer closer to my job. Highly recommend this dealership. More
by KellyV
Employees Worked With
February 24, 2025
Kelly sandfer was a great help she quickly got me going I was in n out , she’s wonderful n makes u feel at home . was in n out , she’s wonderful n makes u feel at home . More
by Arturogonzales79
Employees Worked With
February 23, 2025
Michael Ramos is always very professional always goes above and beyond outstanding care. My service was completed in time, kept me informed what was going on with my car. above and beyond outstanding care. My service was completed in time, kept me informed what was going on with my car. More
by Alarcon, Sylvia
Employees Worked With
February 19, 2025
I was very pleased with the professional manner that the service advisor Ross Geiger provided. He was very helpful in explaining the technician’s findings. I would highly recommend requesting Ross when you service advisor Ross Geiger provided. He was very helpful in explaining the technician’s findings. I would highly recommend requesting Ross when you go there for service. More
by tlrogers25590
Employees Worked With
February 18, 2025
Kelly Sandefur did an excellent job of writing up my concerns, following up in a timely manner and completing the necessary tasks for my S63 service needs. concerns, following up in a timely manner and completing the necessary tasks for my S63 service needs. More
by angiomel
Employees Worked With
Other Employees :
the lady who helped me get a loaner car also was very professional
February 13, 2025
I really appreciate Kelly Sandefur. Kelly was knowledgeable, helpful, and kind Thank you so much for helping me with all the decisions. Kelly was knowledgeable, helpful, and kind Thank you so much for helping me with all the decisions. More
by hopeandme
Employees Worked With
February 13, 2025
Set up a Saturday appointment via the website on Friday night due to an urgent issue. Michael Ramos was the Service Advisor and he was very welcoming and processed the paperwork quickly so the techs could night due to an urgent issue. Michael Ramos was the Service Advisor and he was very welcoming and processed the paperwork quickly so the techs could get to work on an oil light issue. It took about 3 hrs to completion, I waited in the lobby and was informed that the light problem was still happening and further testing needed to be be done. I was in a hurry and will come back at a later time. Very pleased with Michael’s service. More
by Lawrenceclemons
Employees Worked With
February 12, 2025
Thank you Michael Ramos! You were very accommodating, the customer service and professionalism was on point. You were very accommodating, the customer service and professionalism was on point. More
by bonniesissoni
Employees Worked With
February 09, 2025
Ross Geiger was very professional and gave excellent service. I had a leak in the hydralic fluid to open the trunk and lower the hard top convertible. They did a excellent job. service. I had a leak in the hydralic fluid to open the trunk and lower the hard top convertible. They did a excellent job. More
by a043707
Employees Worked With
