Walter's Mercedes-Benz of Riverside - Service Center

Ross Geiger was prompt, friendly, and very capable. He was honest about what I needed and gave me the best deals available. Since I needed four new tires I appreciated his efforts. Car was done prom He was honest about what I needed and gave me the best deals available. Since I needed four new tires I appreciated his efforts. Car was done promptly, washed, and work was excellent. I really enjoyed working with him; he is friendly and personal. More

walter mercedes did take good care of my vehicle, Ross Geiger was very transparent with my quote. I did like the workmanship Ross did, all my issues were resolved. Geiger was very transparent with my quote. I did like the workmanship Ross did, all my issues were resolved. More

Joseph Loera, always very attentive and good customer service. Joseph is the man to go when you need your vehicle serviced at Walters. service. Joseph is the man to go when you need your vehicle serviced at Walters. More

The service manager Oscar Medina is very professional and efficient, did an excellent job to solve my car problem in a timely manner. efficient, did an excellent job to solve my car problem in a timely manner. More

Highly qualified and knowledgeable staff at all levels. Working with Alex Ramirez provides me with the assurance that my service on any vehicle I bring in will be performed in a timely manner and to the hi Working with Alex Ramirez provides me with the assurance that my service on any vehicle I bring in will be performed in a timely manner and to the high standards of Mercedes Benz and Walters Mercedes Benz. More

The dealership was what I expected it to be. I went for my B3 service. Customer service was great and Joseph Loera was so very helpful and imparted knowledge regarded my car. He was informativ I went for my B3 service. Customer service was great and Joseph Loera was so very helpful and imparted knowledge regarded my car. He was informative, friendly and helpful. More

The service of my car was done according to our preference but has made recommendation for future services by advisor Ross Geiger and was able to finish the service on time as promise. preference but has made recommendation for future services by advisor Ross Geiger and was able to finish the service on time as promise. More

Friendly staffs, nice and clean environment. Professional and experienced employees are always looking to help you Professional and experienced employees are always looking to help you More

When it comes to car dealerships, finding one that combines quality vehicles with exceptional customer care is a true gem. A great dealership is one that not only has a wide selection of top-notch veh combines quality vehicles with exceptional customer care is a true gem. A great dealership is one that not only has a wide selection of top-notch vehicles to choose from but also places an emphasis on creating a welcoming and transparent buying experience. Knowledgeable sales staff help you find the right vehicle for your needs and budget, making the process enjoyable rather than overwhelming. The service department is just as important as the showroom experience. A reputable service department prides itself on honesty, reliability, and expertise, ensuring that every vehicle remains in peak condition long after the initial purchase. From routine maintenance to complex repairs, their certified technicians work with skill and integrity, often going the extra mile to accommodate busy schedules and provide timely updates on your vehicle’s progress. A dealership that emphasizes both quality sales and exceptional service builds trust and loyalty among its customers. It’s the kind of place where customers feel confident that they’re being looked after, and that their satisfaction truly matters. More

I went in for my B' Service and also realized with the short inspection of tires before the car went into garagefor the service, Imy back tires didn't look good. My service was fast and I received a short short inspection of tires before the car went into garagefor the service, Imy back tires didn't look good. My service was fast and I received a short video of car & service. Kelly Sandefur assisted myself & her winning personality along with great service assisted me and my car & with new back tires. Kelly helped with finding a discount, which totally supported me. Thank you Kelly! More