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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
2,995 Reviews

2,995 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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October 18, 2018

Battery change Needs a battery change. Alex Ramirez received me and explained to me what to expect and promptly got the vehicle in, a d within about one hour and a h More

by RuthW5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Ruth, Thank you for your kind feedback! It's a pleasure to hear that Alex was so efficient in ensuring that your vehicle was taken care of promptly and thoroughly. Please don't hesitate to contact us if you ever have any further questions or needs for automotive assistance, and be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

October 18, 2018

Service Review The employees at Walter’s Automotive are all very pleasant. I had my car serviced a weeek ago and the Service Department did a great job. Thank you B More

by K.M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Oct 22, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive feedback! We are pleased to hear of your contentment with the quality of the service you received, and we're delighted to know that Brandon took such great care of you. We hope to see you again when you are ready for your next service. Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

October 18, 2018

J.R. Rodriquez was awesome J.R. was very helpful and I will always ask for him when I bring my car in for service at Walter’s in Riverside. More

by Traftery
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : J.R. Rodriquez
Oct 22, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5-star review! We are delighted to hear that JR consistently takes such good care of you and your automotive needs, and that he has ultimately earned your confidence in his service. Please let us know what more we could do for you in the future, and be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

October 18, 2018

Service Walters Mercedes always provide great service. They update you quickly on what they may find wrong with your car in addition to your service. Alex Ra More

by Briwneyez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave us this excellent review! It's so great to hear that Alex consistently takes such good care of you and your vehicular needs, and that you are always content with the quality of the service completed. It is our pleasure to serve you, and we look forward to working with you again next time. Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

October 17, 2018

David Greene, advisor I had my husband's (deceased) car serviced which is a Smart for two, David Greene was professional, courteous, friendly and spot on with what was need More

by Smart for two
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Oct 18, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing this great feedback. We are so pleased that David provided you with such thorough and welcoming service throughout your recent visit. It is our pleasure to serve you, and we ask that you do not hesitate to contact us if you are ever in need of further assistance. Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

October 17, 2018

Service at MB of Riverside The service team is always great. From check-in to check-out, the team is friendly, helpful and overall great. The wait times are not too long and the More

by Esquire976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Burt
Oct 17, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving us this very kind review. We are overjoyed to know that you consistently find our service team to be both effective and efficient. It is our pleasure to serve you, and we look forward to continuing to provide you with the same all-around exceptional service in the future. Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

October 17, 2018

Brandon Monaco goes above and beyond Brandon is very friendly, helpful,he goes above and beyond your expectations. He always update me with what's going on with my car. I highly recommend More

by Ron Cheng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Oct 18, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Ron, Thank you for taking the time to leave Brandon this excellent review! We are so delighted that he went above and beyond to ensure that you were well taken care of and that he ultimately earned your confidence. We appreciate your recommendation, and we look forward to hearing from you again the next time you are in need of automotive service. Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

October 16, 2018

Service evaluation I received an excellent help from J.R. Rodriguez and loan car service. I highly recommend this dealership. Excellent Mercedes dealerships in Inland More

by Bonhe
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave us this very kind recommendation! We are overjoyed that JR and the team could be of such great assistance to you during your recent visit, and we hope that you will continue to confide in our dealership for each of your automotive needs in the future! Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

October 16, 2018

B2 service Brandon was excellent Quick and directly to the point as well as very knowledgeable on what my service as needed and he came to me at the waiting area More

by Gapo69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Murray, Brandon Monaco
Oct 16, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to share this 5-star review! It is a pleasure to hear that Brandon provided you with service that was both efficient and effective, and we are pleased to have earned your satisfaction. Please let us know how else we may assist you in the future, and be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

October 16, 2018

Happy Customer Adam, was so efficient and professional. He explained in detail all of my questions. Made sure that I was out in time promised! As always Walters serv More

by Mariposa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
Oct 16, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your excellent review! We are so appreciative of your willingness to go the extra mile to work with us, and we are thrilled to hear that you are consistently content with the efficiency of our service. It's so great to know that your recent service visit with Adam was no exception, and we ask that you feel free to contact us if you ever have any further questions or concerns! Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

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