Walter's Mercedes-Benz of Riverside - Service Center

Great Service Experience! Thanks Walters for your excellent and, as usual, great service. JR Rodriguez is always excellent, very professional and always extremely helpful. In f Thanks Walters for your excellent and, as usual, great service. JR Rodriguez is always excellent, very professional and always extremely helpful. In for my 10,000 first service on my GLC300. Thanks too for the super clean car wash! More

Nice person would definitely go back to him He works good with the customer and try’s his best to help them out and keeps you updated with everything and helps out hooked me up He works good with the customer and try’s his best to help them out and keeps you updated with everything and helps out hooked me up More

Austin Schneider Austin was the ultimate professional. He answered all of my questions and kept me informed during.the entire process. He made it an easy experience. Austin was the ultimate professional. He answered all of my questions and kept me informed during.the entire process. He made it an easy experience. More

A good service dept is appreciated It appeared to me that the service advisor, Brandon Monaco, was concerned and genuinley cared about my car and me. I have been serviced here three tim It appeared to me that the service advisor, Brandon Monaco, was concerned and genuinley cared about my car and me. I have been serviced here three times and have been satisfied each time. I would recommend Walters to anyone interested, thank you and good luck. More

Awesome Service My service advisor is Brandon Monaco and he was great. Brandon makes the experience stress free in ensuring all details are covered. Brandon makes c My service advisor is Brandon Monaco and he was great. Brandon makes the experience stress free in ensuring all details are covered. Brandon makes certain that all concerns about my vehicle are addressed and explains what is expected. I would not trust anyone else but Brandon nor any would take my Mercedes to any other dealer than Walter's. Everyone is awesome in providing a outstanding customer service experience. More

Service for GLA250 Dealership has great service. They are open on Saturday, so that is nice for me. I have never had any problems with this dealership. Nice comfortab Dealership has great service. They are open on Saturday, so that is nice for me. I have never had any problems with this dealership. Nice comfortable waiting room! Not cheap though! More

Great customer service I have not been to Walter Mercedes for a while. Last time I was there, Cody Burt was my service advisor. He was friendly and very helpful. Excellent s I have not been to Walter Mercedes for a while. Last time I was there, Cody Burt was my service advisor. He was friendly and very helpful. Excellent service . More

Great Service with David Greene I always have a great experience when bringing my vehicle in to Walter's Mercedes Benz, and today was no different. Working with David Greene was a pl I always have a great experience when bringing my vehicle in to Walter's Mercedes Benz, and today was no different. Working with David Greene was a pleasure. He too great care to get my complimentary service set up. I needed a vehicle to leave and all of the loaner vehicles were gone, and David got me all set up for a rental car. And when I realized I left my house key, my mailbox key, and cell phone plug in the car, David was kind enough to retrieve it for me, all with a smile. Thank you David Greene for your excellent service. More

Best experience Wouldn’t take my sprinter anywhere else. Adam always makes sure the process is smooth. Top notch. Walters and Adam make my service experience exceptio Wouldn’t take my sprinter anywhere else. Adam always makes sure the process is smooth. Top notch. Walters and Adam make my service experience exceptional. Thank you More

Great customer service Whenever I need service on my Mercedes GLE SUV, ALex Ramirez always provides 1st class attention to my issues, and promptly informs me of the progress Whenever I need service on my Mercedes GLE SUV, ALex Ramirez always provides 1st class attention to my issues, and promptly informs me of the progress. I highly recommend him. More