Walter's Mercedes-Benz of Riverside - Service Center

Thanks Alex Ramirez Great customer service! Thank you, Alex for taking care of me and my vehicle. I was in a loaner car in no time, and my car was ready sooner than expec Great customer service! Thank you, Alex for taking care of me and my vehicle. I was in a loaner car in no time, and my car was ready sooner than expected. I look forward to my next visit. More

Great service and will definitely be back! Customer service is huge with me and JR was on the top of his game. Made me feel right at home and took care of me like family! Customer service is huge with me and JR was on the top of his game. Made me feel right at home and took care of me like family! More

Great Service I had my car serviced at Walters Mercedes and Brandon Monaco assisted me. He was very friendly and kept me well informed while I waited. My vehicle is I had my car serviced at Walters Mercedes and Brandon Monaco assisted me. He was very friendly and kept me well informed while I waited. My vehicle is now good as new. More

Austin Schneider Austin was great in his analysis of the issues presented by my car. He was quick to act on it and help me get my car back in working order. Thank you Austin was great in his analysis of the issues presented by my car. He was quick to act on it and help me get my car back in working order. Thank you. Helene C Hursman More

Representing Their Good Name I never felt any less a valued customer because I am a Smart car owner compared to a more expensive Mercedes-Benz vehicle. Cody Burt was completely pr I never felt any less a valued customer because I am a Smart car owner compared to a more expensive Mercedes-Benz vehicle. Cody Burt was completely professional, knowledgeable, and caring for my convenience throughout the service department experience. He kept me informed never up-selling me on services my car did not require. In fact, I felt as a valued customer with each employee I dealt with from the phone representative with whom I spoke to make my reservation to the woman who greeted me upon my arrival to the gentleman assisting me in the loaner rental procedure. Bravo to all representing the name of Walter's Mercedes-Benz of Riverside. More

Auxiliary Battery Malfunction repair CLS550, 2013 CODY BURT: Great service. I was misquoted on this part. I had researched and priced this battery, and got several answers regarding price and where th CODY BURT: Great service. I was misquoted on this part. I had researched and priced this battery, and got several answers regarding price and where this part is located in the vehicle. Cody got the correct price, and informed me where the part was located in the vehicle. He is very professional and would gladly do business with him again. Best service day ever! More

Excellent professional service My service technician, Cody Burt, was very efficient and professional in setting up my service and keeping me informed during the service process. Ser My service technician, Cody Burt, was very efficient and professional in setting up my service and keeping me informed during the service process. Service was completed on time without any issues. More

Great service Taking my car in for service was an awesome experience. I took it in for one recall problem and David Green advices me there were two more. David prof Taking my car in for service was an awesome experience. I took it in for one recall problem and David Green advices me there were two more. David professionalism was right on point. I was happy they accommodated with a rental car until the work on my car was completed. More

Outstanding service Cody Burt and Tyler Usary are the primary reason I always have my car serviced at Walter’s. They follow through and are exceptional to work with. Addi Cody Burt and Tyler Usary are the primary reason I always have my car serviced at Walter’s. They follow through and are exceptional to work with. Additionally, this is my sixth car from Walter’s and the service department can’t be beat. I continue to be a very satisfied customer. Well done! A special thanks to George too! More

I had a excellent first time experience at Walter’s. J R Rodriguez was very helpful and knowledgeable in what was needed and recommended for my 40,000 mile service. J R Rodriguez was very helpful in expl J R Rodriguez was very helpful and knowledgeable in what was needed and recommended for my 40,000 mile service. J R Rodriguez was very helpful in explaining what was entailed in a (A) and (B) service. More