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Walter's Mercedes-Benz of Riverside - Service Center
Riverside, CA
2,902 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,902 Reviews of Walter's Mercedes-Benz of Riverside - Service Center
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November 23, 2023
Joseph Loera was the service agent that worked with me during my service visit. He listened intently to my requests and concerns. He expressed his desire to give my concerns to the the service people an during my service visit. He listened intently to my requests and concerns. He expressed his desire to give my concerns to the the service people and in the end he let me know their findings. I was pleased with their findings. O'Ella More
by tylertown
Employees Worked With
November 22, 2023
Kelly Sandefur was a pleasure to work with. She made the entire process of getting my vehicle serviced super easy. Kelly explained, in detail, what items on my vehicle would be covered. I ch She made the entire process of getting my vehicle serviced super easy. Kelly explained, in detail, what items on my vehicle would be covered. I chose to wait for my vehicle and utilize the customers lounge. Walter’s has done a fantastic job providing a great customer experience. Look forward to returning for my next scheduled service. More
by rob911b
Employees Worked With
November 22, 2023
I was very pleased with the service and communication with my Walter’s service associate,Kelly Sandefur with my Walter’s service associate,Kelly Sandefur More
by dougfleniken
Employees Worked With
November 18, 2023
I took in my 2023 glc 300 for a possible recall fix and I chose Marina as my service advisor again for the second time she made everything quick and easy. Thanks so much! chose Marina as my service advisor again for the second time she made everything quick and easy. Thanks so much! More
by dorothygracep
Employees Worked With
Marina Salcedo
November 17, 2023
Michael Ramos was an excellent rep. He was very personable and explained services in a way that was easy to understand. He was very personable and explained services in a way that was easy to understand. More
by tamaraemoore06
Employees Worked With
November 16, 2023
They service rendered was excellent, the staff are pleasant and accommodating. I will definitely recommend Walter's Mercedes Benz. pleasant and accommodating. I will definitely recommend Walter's Mercedes Benz. More
by merwynnr
Employees Worked With
November 16, 2023
I brought my GLS550 in for service. Marina Salcedo was my service advisor. She was amazing! Very friendly, helpful, and courteous!! She took her time to explain everything and was very Marina Salcedo was my service advisor. She was amazing! Very friendly, helpful, and courteous!! She took her time to explain everything and was very patient. I was very happy with her service! She provided me with excellent customer service and should be awarded for this!!! Thank you Marina!!! More
by Toni G.
Employees Worked With
Marina Salcedo
November 12, 2023
Alex Ramirez is my service advisor he gives good advice delivers on time and diagnose the problem of the car very well if you get a chance give him a call Alex and Byron A Partners if one is not there call delivers on time and diagnose the problem of the car very well if you get a chance give him a call Alex and Byron A Partners if one is not there call the other one thank you. More
by michael armstrong
November 12, 2023
Micheal Ramos treated me like I was part of his family very welcoming & professional, will recommend him to everyone very welcoming & professional, will recommend him to everyone More
by Edmundo Leon
Employees Worked With
