Walter's Mercedes-Benz of Riverside - Service Center

I have been using Walters service department for the last 20 years or so, i owed about 6 Mercedes from brand new to a E320 with over 250,000. Their offer excellent service, at a price that is about the same 20 years or so, i owed about 6 Mercedes from brand new to a E320 with over 250,000. Their offer excellent service, at a price that is about the same as local repair shops!!! My current adviser is Brandon M., for the last 7-8 years, he is excellent, offers good customer service, and generally gets me in and out in no time. With the loaner car program, i did not have to miss time from work.....or put up with the inconvenience of drop off and pick up.... Highly recommended if you live in the Riverside area. H. Y. More

Again David Greene did an excellent job in providing the best service for my vehicle. He's always pleasant to work with. Thank you so much! best service for my vehicle. He's always pleasant to work with. Thank you so much! More

Austin Schneider was my service representative on my most recent visit to Walters and did a really good job of diagnosing my issue and getting my repair done quickly. Walter’s has been doing my service work recent visit to Walters and did a really good job of diagnosing my issue and getting my repair done quickly. Walter’s has been doing my service work for 8 years and they always do a great job with what ever is needed. More

Walter’s makes buying a car or servicing one so easy. I really appreciate this dealership and the sales and service dept. I have been coming to Walter’s since 2007. I have purchased three vehicles there really appreciate this dealership and the sales and service dept. I have been coming to Walter’s since 2007. I have purchased three vehicles there and have all of services done there. I have to give a shout out to Alex Ramirez in service. Alex goes out of his way to ensure you get great service and are satisfied. More

This was the second visit to the Walter’s Service Dept. The Greeter was out almost as soon as we drove up. Was assigned to Brandon Monaco as Service Attendant. Extremely Friendly. Have a full explanation o The Greeter was out almost as soon as we drove up. Was assigned to Brandon Monaco as Service Attendant. Extremely Friendly. Have a full explanation of the process. Kept Me fully informed along the way. Great experience More

Walter’s Mercedes Benz is the ONLY Mercedes dealership I trust to buy my Car. When ever I need anything, I can totally depend on my service provider, JR, he continues to provide exceptional and knowledgeabl trust to buy my Car. When ever I need anything, I can totally depend on my service provider, JR, he continues to provide exceptional and knowledgeable information when I need it. Although, every one is nice, JR is the one I trust the most. 2 years of great customer service. The Best or Nothing 😊 More

J.R Rodriguez was my service representative and a fellow Veteran he was friend knowledgeable and I enjoyed my first service experience at Walters. SC Veteran he was friend knowledgeable and I enjoyed my first service experience at Walters. SC More

I took my car in for service and I was Extremely happy I took my car in for service and I was Extremely happy with the work . From initial conversation to the follow up call answer all my questions I had I took my car in for service and I was Extremely happy with the work . From initial conversation to the follow up call answer all my questions I had . Highly recommended . More

I don’t usually write reviews but I had to do it this time Austin is so great it made everything a lot easier from stressing out on my car when I had to get a new motor put in it so blessed to have Austi time Austin is so great it made everything a lot easier from stressing out on my car when I had to get a new motor put in it so blessed to have Austin as my advisor the communication was immaculate the timeframe was exceptional for the circumstances of a new motor put in but overall I would highly recommend great person as well God bless More

Joseph Lorea was outstanding taking care of our cars and very attentive ! Thank you for being available and sticking to our demanding schedules. Much appreciated! very attentive ! Thank you for being available and sticking to our demanding schedules. Much appreciated! More