Walter's Mercedes-Benz of Riverside - Service Center
Riverside, CA
2,902 Reviews of Walter's Mercedes-Benz of Riverside - Service Center
JR was extremely helpful and gave us the service needed. He was a joy to work with He was a joy to work with More
My previous trip to the dealer for service was not productive in any way. However, I received a message from Marina Saucedo in regards to that previous visit and rescheduled another appointment for me productive in any way. However, I received a message from Marina Saucedo in regards to that previous visit and rescheduled another appointment for me. Nonetheless, my latest experience with the service department initiated by Marina Saucedo was totally different! I was absolutely pleased with service and recommendations I received! Thanks for making things right for me Marina! More
Very quick and easy the whole process of fixing my car. Satisfied with the service received. Satisfied with the service received. More
Riverside Mercedes, is great, no issues Fast, reliable service, Alex Ramirez is great kind and professional service, Alex Ramirez is great kind and professional More
I like this dealership because everyone working there are so respectful and polite. Thanks guys so respectful and polite. Thanks guys More
Staff are amazing. Very professional. Alex Ramirez very nice takes his time to explain things. Very professional. Alex Ramirez very nice takes his time to explain things. More
Everyone was very efficient and helpful. Kelly Sandfur was specifically helpful. She was polite and communicated with me quickly. She made sure my service was convenient as possible. I will Kelly Sandfur was specifically helpful. She was polite and communicated with me quickly. She made sure my service was convenient as possible. I will definitely come back because of her. More
Love Walter’s. I drive over an hour each way to enjoy the award-winning service and lower cost found here. On my most recent visit Ross Geiger was my service adviso I drive over an hour each way to enjoy the award-winning service and lower cost found here. On my most recent visit Ross Geiger was my service advisor. He was friendly and knowledgeable, and kept me updated frequently. He also managed to keep my final cost lower than the initial estimate. Nice! More
Michael Ramos, has great customer service, is very communicative with customer on what’s going on with vehicle and giving updates , professional. Only issue was when picking up vehicle and technician communicative with customer on what’s going on with vehicle and giving updates , professional. Only issue was when picking up vehicle and technicians not supporting and helping out service advisor with timely matter on bringing vehicle out, very unprofessional when service advisor delivering great customer service and technicians not supporting or staying on top of things then reflects back on the advisors. Not the first time have encountered issues regarding back end. I can go anywhere else especially that my car out of warranty but still decide to give Walter’s Mercedes Benz of Riverside my business. More
Michael Ramos was very helpful and friendly. I walked in without an appointment and gave me excellent service. I walked in without an appointment and gave me excellent service. More