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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
2,986 Reviews

2,986 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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March 19, 2021

We always bring our car back for service since the purchase from Walter’s. Great customer service and communication with Brandon Monaco our service representative. More

by CSN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Mar 22, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! It is our pleasure to serve you, and we are pleased that Brandon could provide you with a 5-star service experience once again! We wish you the safest of travels and look forward to continuing to provide you and your vehicle with our best care in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

March 19, 2021

Awesome customer service! Always a pleasure working with Joseph. I've brought my car in multiple times and everything was great and smooth every single time! Thank you very much. More

by LeticiaV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Walter's Mercedes-Benz of Riverside responded

Leticia, Thank you so much for your wonderful review! It is our pleasure to serve you, and we are delighted to know that Joseph always takes exceptional care of you and your automotive needs! We wish you the safest of travels. Please do not hesitate to let us know how Joseph and the team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

March 18, 2021

David is outstanding with it comes to customer service. He always meets me at my car when pulling up and makes sure I’m in / out within minutes. Great work, keep doing it. More

by Oshanetim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Mar 18, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! It is our pleasure to serve you, and we are pleased that David could consistently be of exceptional assistance to you throughout your visits! Offering quality and efficient service is so important to us, and we will certainly provide you with nothing less in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

March 18, 2021

Came in Wednesday afternoon needing service and tire light was on. David and his team had my service done and I was back on the road within 2 hours. Fast service and friendly people all around. More

by Tinabear115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Mar 18, 2021 -

Walter's Mercedes-Benz of Riverside responded

Tina, Thank you for sharing this positive feedback! We are pleased that David and the team could get you and your automotive needs swiftly taken care of. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know how our team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

March 18, 2021

Austin Schneider was EXCEPTIONAL. He is very attentive and went above and beyond! Looking forward to bring my Merc back to Walther Mercedes Benz. THANK YOU! More

by Mikeowiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Mar 22, 2021 -

Walter's Mercedes-Benz of Riverside responded

Mike, Thank you for leaving Austin this wonderful review! We are pleased to hear that he took exceptional care of you and your automotive needs throughout your visit! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know how Austin and the team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

March 17, 2021

Thank you for helping me out as much as possible! Had a great experience here and my advisor was so kind and very informative. My car was also done so quick! More

by Staceluv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5-star review! We are delighted to know that Joseph took great care of you and ensured that your needs were swiftly resolved! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

March 17, 2021

Austin Schneider was “awesome”!! He literally made me feel at home as if I was a long term customer. That was my first visit to Walter’s Mercedes. Because of the warm reception and care received from Aus More

by Lawble
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Mar 18, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Austin this wonderful review! We are so glad that he could be of assistance to you and make you feel like the valued customer that you are! It is our pleasure to serve you in any way possible, and we wish you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

March 17, 2021

I have been going to Walters MB Riverside for the past 7years, for sales and all my services, everyone is so professional. Cody Burt was very professional, he answered all my concerns and explained everyt More

by jabeauty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Mar 18, 2021 -

Walter's Mercedes-Benz of Riverside responded

We are so appreciative of your continued business, and we are pleased that we could consistently provide you with the quality service that you so much deserve! We thank you for taking the time to share this excellent review. Please drive safely, and do not hesitate to let us know how we may be of further assistance to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

March 17, 2021

JR Rodriguez has worked with me for almost 2 yrs. He’s always on his game. Any questions or concerns I may have he answers them or will find out. More

by Suzq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving JR this 5-star review! We are happy to hear that he always takes exceptional care of you and your automotive needs! If you ever have any further questions or concerns, please do not hesitate to give us a call. We wish you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

March 17, 2021

I’m totally satisfied with the assistance of Cody Burt during my visit to Walters MB of Riverside for my car services on March 26 3021. More

by Cesar_padilla1954
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Mar 18, 2021 -

Walter's Mercedes-Benz of Riverside responded

Cesar, Thank you for sharing this positive review! We are pleased that Cody could get you and your automotive needs thoroughly taken care of! Your safety and satisfaction are of the utmost importance to us. Please drive safely, and do not hesitate to give us a call if there is ever anything more that our team may help you with! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

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