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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
3,025 Reviews

3,025 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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April 18, 2021

Joseph Loera was very helpful, respectful, honest, and knowledgeable in his line of work. I am glad he was assigned to me. I was pleased with him. More

by Joe Neri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Walter's Mercedes-Benz of Riverside responded

Joe, Thank you for leaving Joseph this 5-star review! We are delighted to know that he took great care of you, and he will be honored to hear how deeply you valued his assistance! We wish you the safest of travels. Please do not hesitate to give us a call if there is ever anything more that Joseph or the team may help you with! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

April 18, 2021

Highly recommend this dealership! Alex Ramirez was very professional, friendly and knowledgeable. He took care of me and it was an awesome service! Place was clean and everyone was friendly. More

by bartian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review and recommendation! We are overjoyed that Alex could be of assistance to you and provide you with a 5-star experience! Your safety and satisfaction mean so much to us. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

April 17, 2021

I couldn't be more pleased with Adam Garcia's customer service. He's as good as they get. He does an excellent job explaining the issues, and providing context. He has a strong mechanical background, w More

by ipsus5150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
Apr 19, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Adam this 5-star review! We are overjoyed that he could be of assistance to you and provide you with the top-quality service that you so much deserve. He will be delighted to hear of your excellent feedback. Please don't hesitate to give us a call if there is ever anything more that he or the team may help you with! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

April 17, 2021

Came in late Friday night for a tire pressure light, while heading to Palm Springs. David greeted me at my vehicle and was able to fix the light while I waited outside. Good news no nail. Just low tire More

by Tinabear115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene, Cody Burt, Adam Garcia
Apr 19, 2021 -

Walter's Mercedes-Benz of Riverside responded

Tina, Thank you for taking the time to leave us this 5-star review! We are overjoyed that David could put you at ease and get your automotive concerns swiftly resolved. We wish you the safest of travels. Please do not hesitate to give us a call if there is ever anything more that our team may help you with! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

April 16, 2021

Austin Schneider.....A - attentiveU - UpstandingS - Austin Schneider..... A - attentive U - Upstanding S - Superior T - Timely I - Illustrious N - Nice S - Service Minded C - Considerate H More

by WH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Apr 19, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave Austin this amazing review! He will be honored to hear of your very kind words and to know how confident you are in his efforts! Your safety and satisfaction are of the utmost importance to us, and we are certain that Austin will continue to take exceptional care of you in your visits to come! Please drive safely, and be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

April 16, 2021

I am very please with the service that Cody Burt has offered during my recent visit to service my vehicle. He had a lift pick me up and take me to my place of work. There was no hassle to drop off the More

by Patty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GLC 300, Cody Burt
Apr 19, 2021 -

Walter's Mercedes-Benz of Riverside responded

Patty, Thank you for leaving Cody this 5-star review! We are delighted to know that he took great care of you and ensured that your needs were thoroughly resolved. Your safety and satisfaction are of the utmost importance to us. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

April 15, 2021

I can’t tell you how appreciated I am of having Austin Schneider, for my service advisor. He’s been on the spot all the time and making recommendations and keeping me informed on the service of my vehicle More

by besheer13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Apr 19, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review! We are overjoyed that Austin could put you at ease and ensure that your concerns were thoroughly resolved. He will be honored to know how greatly you valued his assistance. Please drive safely, and do not hesitate to let us know how he and the team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

April 15, 2021

Thank you Joseph Loera for you wonderful service for my Auxiliary battery replacement. You recommendation is helpful and you are professional and a great advisor. I will stay with Walter's because I trust More

by FACTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Joseph this 5-star review! He will be honored by your very kind words and to know how confident you are in his efforts! We wish you the safest of travels. Please do not hesitate to let us know how Joseph and the team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

April 15, 2021

Awesome job to the whole team at Walters Mercedes. My family has bought several cars there so far and will continue to do so. Service is always on point and never disappoints. More

by Ba875144
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Greene, Cody Burt
Apr 15, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review. We are honored to have your family's confidence and loyalty, and we are pleased that our team could provide you with a top-notch experience once again. We wish you the safest of travels. Please do not hesitate to let us know how we may be of further assistance to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

April 14, 2021

Attentive Attentive Attentive Attentive Attentive Attentive Attentive Attentive Attentive Attentive Attentive Attentive Attentive Attentive Attentive Attentive Attentive Attentive Attentive Attentive More

by Fancikatpurr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Apr 15, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5-star review! It is our pleasure to serve you. Please do not hesitate to let us know how we may be of further assistance to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

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