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Walter's Mercedes-Benz of Riverside - Service Center
Riverside, CA
2,940 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,940 Reviews of Walter's Mercedes-Benz of Riverside - Service Center
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March 22, 2024
I love going to Walter’s Mercedes-Benz, because of my service advisor, Alex Ramirez, who makes the experience worthwhile because of his professionalism, clear communication, and always ready to help. Ale service advisor, Alex Ramirez, who makes the experience worthwhile because of his professionalism, clear communication, and always ready to help. Alex Ramirez, thank you for making my time there meaningful. Alex is one of the BEST out there. More
by Jim
Employees Worked With
March 22, 2024
My first very pleasant encounter was with my service advisor Joe Loera who gave outstanding service in my opinion over and above my expectations to accommodate me in my time of need and all with a smile advisor Joe Loera who gave outstanding service in my opinion over and above my expectations to accommodate me in my time of need and all with a smile. The next person was my sales consultant Illy Aabid, I was very impressed with how she conducted my Car buying experience from the start to the finish, she made herself always available and also made me feel as family. I need to say my finance consultant James "Andy" Towns whom made me feel at ease during the document signing process, I returned from out of state in order to experience such fine service. I came in to service my Car and ended up returning to purchase a vehicle. More
by Out of Gas
March 21, 2024
Alex Ramirez was great at helping me solve issues that was going on with my car. He always was letting me know when my car would be ready and also what was going on with it. He made sure I had a loaner ve was going on with my car. He always was letting me know when my car would be ready and also what was going on with it. He made sure I had a loaner vehicle the entire time. He is also very helpful at answering any questions that I have and response quickly. I recommend him to anybody looking for an excellent service advisor. More
by shawnasr01
Employees Worked With
Alex Ramirez
March 21, 2024
Great service Michael Ramos provided excellent care. I will recommend Walter’s to my family. I will recommend Walter’s to my family. More
by Carl Cook
Employees Worked With
March 20, 2024
Great first experience with Marina Salcedo at Walter's Mercedes-Benz service department. She made my service experience go very smoothly. She took the needed time to get a detailed understanding of my s Mercedes-Benz service department. She made my service experience go very smoothly. She took the needed time to get a detailed understanding of my service issues from the servicing technician and clearly explained how the issue was resolved. More
by mlo17
Employees Worked With
Marina Salcedo
March 20, 2024
Walter's has been our dealership for over 30 years. We have always had a good relationship and service. We have always had a good relationship and service. More
by EraSprinter
Employees Worked With
March 19, 2024
Fast and professional. They knew exactly what to do. You won’t be disappointed with their services. They knew exactly what to do. You won’t be disappointed with their services. More
by Wannipa
Employees Worked With
March 14, 2024
very clean place , +|~ refreshments friendly greeters ,knowkegeable employees have choices whether to have other transport besides a loaner car ,knowkegeable employees have choices whether to have other transport besides a loaner car More
by diademcrown
Employees Worked With
person in-charge of sales dep( parts dept )
March 14, 2024
Terri & I have been a very happy Walter's Mercedes customer for many years. As with any business it is the personnel who determines the level of service. We have been very pleased with the service customer for many years. As with any business it is the personnel who determines the level of service. We have been very pleased with the service & attention to detail that we receive from Mark Interlicchia. Walter's is very fortunate to have Mark on staff. More
by Jim Hooper
Employees Worked With
March 14, 2024
Jonathan Hasshaw, ha hecho un excelente trabajo. Me siento muy agradecido por todas las fallas que corrigió en mi coche, lo dejó como nuevo. Lo recomiendo al 💯 Me siento muy agradecido por todas las fallas que corrigió en mi coche, lo dejó como nuevo. Lo recomiendo al 💯 More
by carlosatorres989
Employees Worked With
