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Walter's Mercedes-Benz of Riverside - Service Center
Riverside, CA
2,940 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,940 Reviews of Walter's Mercedes-Benz of Riverside - Service Center
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April 12, 2024
Walter’s Mercedes Service Department is a nice place with some friendly staff members and show willingness to help. I am a return customer of the service department. some friendly staff members and show willingness to help. I am a return customer of the service department. More
by Robin16
Employees Worked With
April 04, 2024
My visits to Walter’s Mercedes -Benz of Riverside, had never disappointed me, the Manager and the team who work on my E350 always aim to satisfy me as a customer. Thank you Kelly Sandefur for your time an never disappointed me, the Manager and the team who work on my E350 always aim to satisfy me as a customer. Thank you Kelly Sandefur for your time and support to resolve any issues or problems that may come up. I really appreciate you and your Manager Mark I More
by Mrslbennett
April 02, 2024
Michael Ramos is very personable. Michael explained everything to me and made several suggestions to me regarding extending my service agreement. Michael explained everything to me and made several suggestions to me regarding extending my service agreement. More
by GregWilkerson
Employees Worked With
March 30, 2024
Great customer service. The facility’s restrooms and waiting area is always clean. The snack area is very inviting and stocked with plenty of refreshments while you wait. The facility’s restrooms and waiting area is always clean. The snack area is very inviting and stocked with plenty of refreshments while you wait. More
by mercedes3495
Employees Worked With
March 29, 2024
Had the pleasure of meeting with Ross Geiger at Mercedes he surpassed all my expectations demonstrating a high level of knowledge, attention to detail, and excellent customer service skills. Thank you Ross! he surpassed all my expectations demonstrating a high level of knowledge, attention to detail, and excellent customer service skills. Thank you Ross! More
by Liz Hernandez
Employees Worked With
March 28, 2024
Michael took his time explaining everything regarding my car and on the maintenance that was recommended. Very polite as well car and on the maintenance that was recommended. Very polite as well More
by Vanessa
March 26, 2024
Excellent customer service and communication. Alex is always great and helpful. He keeps me updated with the status of my vehicle. All service department staff are so professional, and always tre Alex is always great and helpful. He keeps me updated with the status of my vehicle. All service department staff are so professional, and always treat me with the upmost respect and urgency. More
by jaimina2009
March 25, 2024
I am happy with the service that provided by Alex Ramirez at Walter's Mercedes-Benz. He was professional and fixed my car very well. I am very happy and will come back for my next service. Ramirez at Walter's Mercedes-Benz. He was professional and fixed my car very well. I am very happy and will come back for my next service. More
by Roksana
Employees Worked With
March 23, 2024
Had an amazing experience here, I actually have a dealer closer to me, but the service provided by Alex was WAY more personal and fast, I drove an extra 45min to work with them instead. I plan on getting an closer to me, but the service provided by Alex was WAY more personal and fast, I drove an extra 45min to work with them instead. I plan on getting another car next year, and I will definitely be coming here. I'm not sure if everyone here is like Alex, but it sure felt like it. Highly recommended, if you're not crazy far, I recommend going out of your way to come to this place instead. Alex Ramirez in service can lead you in the right direction. More
by FluxRicky
Employees Worked With
March 22, 2024
Muy profecional especialmente Alex Tamirez Y Anita execelente servicio claro cortez y muy profecional esplicacion my clara aserca del servicio execelente servicio claro cortez y muy profecional esplicacion my clara aserca del servicio More
by Alberto.miralrio
