Back

Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
2,971 Reviews

2,971 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

Sort by
March 29, 2025

Oscar was great he was very friendly and personalable, he explained the services that was going to be performed. More

by JennT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2025

Service was fast and they did everything that I confirmed on the app they sent to me. More

by Shelly Larez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Walter's Mercedes-Benz of Riverside responded

Shelly, We appreciate you for leaving us this stellar review! We are delighted to know that our team completed everything you needed done and provided you with fast service. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

March 26, 2025

Every time I come here, everyone has been so friendly and so helpful. They are also great at communicating when I drop my car off. My advisor is Ross Geiger, when I drop my car off he has me in and out of th More

by KLay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ross Geiger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Walter's Mercedes-Benz of Riverside responded

KLay, Providing exemplary service is so important to us here at Mercedes-Benz of Riverside and we are glad that Ross's efforts met your satisfaction! We are thrilled to know that he was so friendly, helpful, great at communicating with you, very personable and polite every time. We look forward to continue serving you in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

March 25, 2025

Alex Ramirez is an excellent service advisor. Anytime I make an appointment, I must ensure Alex Ramirez is there before I take my Mercedes for repairs. Alex Ramirez is candid and trustworthy. Ale More

by Deborah Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Walter's Mercedes-Benz of Riverside responded

Deborah, We are grateful for you leaving Alex this stunning review and recommendation! We are thrilled to hear that Alex took incredible care of you and your automotive needs. We are pleased to know that he is excellent, candid, trust worthy, listened attentively and ensured your experience was smooth as always. We look forward to continue serving you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

March 23, 2025

Thank you Alex Ramirez for being a great advisor. Taking care of your clients is always your priority and very well appreciated. More

by e.johnson909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Walter's Mercedes-Benz of Riverside responded

We appreciate you for leaving Alex this spectacular review! We are delighted to know that he was great and took care of you. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

March 21, 2025

Mark Interlicchia Was very caring and courteous and very professional. We would highly recommend him to friends. Excellent Service. More

by jenjensme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Walter's Mercedes-Benz of Riverside responded

Providing excellent service is so important to us here at Mercedes-Benz of Riverside and we are glad that Mark's efforts met your satisfaction and high recommendation! We are thrilled to know that he was very caring, courteous and professional. If you ever have any questions or concerns please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

March 20, 2025

They are very professional in treating customers and very professional performing the work needed for your vehicle More

by framirez9939@westphysicians.org
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Walter's Mercedes-Benz of Riverside responded

We appreciate you for leaving us this remarkable review! We are delighted to know that our team was very professional in treating you and performing the work needed for your vehicle. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

March 19, 2025

Very friendly and very helpful and excellent service i was very impressed i will definitely take my car for service again thanks More

by dimitrikhoury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2025 -

Walter's Mercedes-Benz of Riverside responded

We are grateful for you leaving us this exceptional review! We are pleased to know that our team was very friendly, helpful and provided you with excellent service. We look forward to serving you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

March 03, 2025

Professionals, caring and courteous with a commitment to none other than excellent service for all clients. More

by Cheryl123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Walter's Mercedes-Benz of Riverside responded

Cheryl, We are grateful for you leaving us this wonderful review! We are pleased to know that our team was professional, caring, courteous and committed to providing you with excellent service. We hope to serve you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

February 28, 2025

My thanks to Kelly Sandefur in the Service Dept. and Kevin B. in parts. They both were professional and very courtesy. Kelly addressed all my concerns and Kevin ensured I got the right type of bulbs More

by taimantis1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Bickell
Feb 28, 2025 -

Walter's Mercedes-Benz of Riverside responded

We appreciate you for leaving Kelly and Kevin this remarkable review! We are delighted to know that they were professional, very courteous and addressed all your concerns. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

1
...