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Walter's Mercedes-Benz of Riverside - Service Center
Riverside, CA
2,932 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,932 Reviews of Walter's Mercedes-Benz of Riverside - Service Center
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December 21, 2024
Thank you JR Rodriguez for your excellent customer service and appreciate the detailed explanation of work performed. The delivery of my vehicle was perfect as they washed my car as well. So far worki service and appreciate the detailed explanation of work performed. The delivery of my vehicle was perfect as they washed my car as well. So far working with Walter’s has been a good experience and do recommend. More
by heatherrhodes.hr
Employees Worked With
December 17, 2024
Very friendly and helpful and honest. I always ask for Michael Ramos when any of my services and he always makes sure taken care of . He knows his job and always goes above and beyond to I always ask for Michael Ramos when any of my services and he always makes sure taken care of . He knows his job and always goes above and beyond to help me out and advise . More
by leticiahall
Employees Worked With
December 15, 2024
Thank you Oscar for the incredible service the other day! You explained my warranty very well and kept me posted! Wonderful service as always Walters MB Riverside! You explained my warranty very well and kept me posted! Wonderful service as always Walters MB Riverside! More
by rinatravellover
Employees Worked With
December 11, 2024
Great Service as usual on my latest C300. I always trust Walter's to do the best service possible. I always trust Walter's to do the best service possible. More
by EraSprinter
Employees Worked With
December 11, 2024
Kelly is fantastic. She is very courteous knowledgeable and goes the extra step to make the outcome successful. Kelly is definitely an asset to Walters Mercedez . She is very courteous knowledgeable and goes the extra step to make the outcome successful. Kelly is definitely an asset to Walters Mercedez . More
by dreamnpatricia
Employees Worked With
December 03, 2024
Overall I give Walters a good review. Michael Ramos was my advisor and he always does excellent work. However, I experienced an issue with the charges that were applied to my service...no Michael Ramos was my advisor and he always does excellent work. However, I experienced an issue with the charges that were applied to my service...not Michael's fault. The amount the service dept wanted to charge me didn't match the charges when I ordered the parts. They did fix the issue when I brought it to their attention More
by brucecurtner
Employees Worked With
December 03, 2024
Since 2017 I have been servicing our vehicles with Walters Mercedes-Benz and have found the work performed has always been of the highest quality. The service representatives place the customer first Walters Mercedes-Benz and have found the work performed has always been of the highest quality. The service representatives place the customer first and make sure you are satisfied with the work completed. I have worked with Alex Ramirez for many years now to service my vehicles and he represents the highest quality service to the customer. He represents the high standards of service demanded of a Walters employee and is an asset to the company. More
by jkozma
Employees Worked With
November 27, 2024
Excellent service! ! Ross Grigier is always professional and very nice. I enjoy coming in for service ! Ross Grigier is always professional and very nice. I enjoy coming in for service More
by Karen Coleman
Employees Worked With
November 25, 2024
Ross Geiger was prompt, friendly, and very capable. He was honest about what I needed and gave me the best deals available. Since I needed four new tires I appreciated his efforts. Car was done prom He was honest about what I needed and gave me the best deals available. Since I needed four new tires I appreciated his efforts. Car was done promptly, washed, and work was excellent. I really enjoyed working with him; he is friendly and personal. More
by mmmvd
Employees Worked With
November 22, 2024
walter mercedes did take good care of my vehicle, Ross Geiger was very transparent with my quote. I did like the workmanship Ross did, all my issues were resolved. Geiger was very transparent with my quote. I did like the workmanship Ross did, all my issues were resolved. More
by japerris99
Employees Worked With
