Walter's Mercedes-Benz of Riverside - Service Center

Friendly staffs, nice and clean environment. Professional and experienced employees are always looking to help you Professional and experienced employees are always looking to help you More

When it comes to car dealerships, finding one that combines quality vehicles with exceptional customer care is a true gem. A great dealership is one that not only has a wide selection of top-notch veh combines quality vehicles with exceptional customer care is a true gem. A great dealership is one that not only has a wide selection of top-notch vehicles to choose from but also places an emphasis on creating a welcoming and transparent buying experience. Knowledgeable sales staff help you find the right vehicle for your needs and budget, making the process enjoyable rather than overwhelming. The service department is just as important as the showroom experience. A reputable service department prides itself on honesty, reliability, and expertise, ensuring that every vehicle remains in peak condition long after the initial purchase. From routine maintenance to complex repairs, their certified technicians work with skill and integrity, often going the extra mile to accommodate busy schedules and provide timely updates on your vehicle’s progress. A dealership that emphasizes both quality sales and exceptional service builds trust and loyalty among its customers. It’s the kind of place where customers feel confident that they’re being looked after, and that their satisfaction truly matters. More

I went in for my B' Service and also realized with the short inspection of tires before the car went into garagefor the service, Imy back tires didn't look good. My service was fast and I received a short short inspection of tires before the car went into garagefor the service, Imy back tires didn't look good. My service was fast and I received a short video of car & service. Kelly Sandefur assisted myself & her winning personality along with great service assisted me and my car & with new back tires. Kelly helped with finding a discount, which totally supported me. Thank you Kelly! More

I went in for a smog check and certification and had the pleasure of working with Ross Geiger. He was professional, knowledgeable, friendly, responsive, efficient and answered all of my questions. My car’ pleasure of working with Ross Geiger. He was professional, knowledgeable, friendly, responsive, efficient and answered all of my questions. My car’s service was completed within the timeframe he quoted me. He made sure to have my car washed and that the car wash was done professionally. I highly recommend Walter’s Mercedes dealership and their service department. I hope you have the pleasure of working with Ross, he’s a wonderful individual to interact with. Thank you Ross for your EXCELLENT service. More

Despite being busy, I was extremely pleased with the service and how efficiently they worked to fix the issue with my vehicle. The staff was friendly, and JR answered all my questions and made me feel a service and how efficiently they worked to fix the issue with my vehicle. The staff was friendly, and JR answered all my questions and made me feel at ease. More

Most professional and highly recommended Mercedes dealership in the Riverside area. They always sought out to provide the best service for their clients. dealership in the Riverside area. They always sought out to provide the best service for their clients. More

Alex is one of the most comprehensive and competent service advisors in the industry. He make me and my families experience worth while, every time. service advisors in the industry. He make me and my families experience worth while, every time. More

Highly recommended and professional dealership in Riverside area. Service consultant Mr. Alex Ramirez always goes above and beyond to ensure complete customer service. He is a motivated service spe Riverside area. Service consultant Mr. Alex Ramirez always goes above and beyond to ensure complete customer service. He is a motivated service specialist who ensures client is well taken care of. His service is truly commendable. More

JR was very communicative and welcoming. He explained the details of my service and answered all my questions. He explained the details of my service and answered all my questions. More