Walter's Mercedes-Benz of Riverside - Service Center

I was very pleased with the professional manner that the service advisor Ross Geiger provided. He was very helpful in explaining the technician’s findings. I would highly recommend requesting Ross when you service advisor Ross Geiger provided. He was very helpful in explaining the technician’s findings. I would highly recommend requesting Ross when you go there for service. More

Kelly Sandefur did an excellent job of writing up my concerns, following up in a timely manner and completing the necessary tasks for my S63 service needs. concerns, following up in a timely manner and completing the necessary tasks for my S63 service needs. More

I really appreciate Kelly Sandefur. Kelly was knowledgeable, helpful, and kind Thank you so much for helping me with all the decisions. Kelly was knowledgeable, helpful, and kind Thank you so much for helping me with all the decisions. More

Set up a Saturday appointment via the website on Friday night due to an urgent issue. Michael Ramos was the Service Advisor and he was very welcoming and processed the paperwork quickly so the techs could night due to an urgent issue. Michael Ramos was the Service Advisor and he was very welcoming and processed the paperwork quickly so the techs could get to work on an oil light issue. It took about 3 hrs to completion, I waited in the lobby and was informed that the light problem was still happening and further testing needed to be be done. I was in a hurry and will come back at a later time. Very pleased with Michael’s service. More

Thank you Michael Ramos! You were very accommodating, the customer service and professionalism was on point. You were very accommodating, the customer service and professionalism was on point. More

Ross Geiger was very professional and gave excellent service. I had a leak in the hydralic fluid to open the trunk and lower the hard top convertible. They did a excellent job. service. I had a leak in the hydralic fluid to open the trunk and lower the hard top convertible. They did a excellent job. More

I recently had my 2013 Mercedes C250 serviced at Walter’s Mercedes-Benz of Riverside, and I must say, the experience was exceptional. From the moment I arrived, the staff was courteous and professional. My s Mercedes-Benz of Riverside, and I must say, the experience was exceptional. From the moment I arrived, the staff was courteous and professional. My service advisor, Ross Geiger, truly stood out. He greeted me promptly and listened attentively as I explained the issues I was experiencing with my car. Ross’s friendly demeanor and willingness to help immediately put me at ease. Ross Geiger’s expertise and transparency were particularly impressive. He thoroughly explained the necessary repairs and provided a detailed quote, ensuring I understood everything involved. What I appreciated most was his honesty in providing the best deals available and being transparent with the quote. He didn’t try to upsell me on services I didn’t need; instead, he focused on resolving the issues efficiently and cost-effectively. Thanks to Ross Geiger, the service was completed on time, and all my concerns were addressed. Walter’s Mercedes-Benz of Riverside has earned my trust, and I highly recommend their service department, especially Ross Geiger, to anyone seeking top-notch Mercedes-Benz service. More

Servicing our 2017 C300 which is still like new. We've been bringing our cars here for over 30 years and it's always been a great experience. We've been bringing our cars here for over 30 years and it's always been a great experience. More

My service advisor at Walter's Mercedes-Benz Ms. Kelly Sandefur is very knowledgeable and efficient. The faulty components were addressed shortly after the vehicle was towed in to the dealership an Kelly Sandefur is very knowledgeable and efficient. The faulty components were addressed shortly after the vehicle was towed in to the dealership and I was guided to the proper service procedure. The communication and caring toward the customers of Ms. Sandefur was excellent and professional. I would recommend her service on the vehicle to any of my friends at Walter's Mercedes-Benz. I am grateful for the excellent service and help that I received from Ms. Sandefur. This was one of the best experiences at any dealership. More

I recently had the pleasure of working with Michael Ramose at Walter's Mercedes-Benz of Riverside . His professionalism and knowledge about the vehicles were impressive he took the time to listen to my Ramose at Walter's Mercedes-Benz of Riverside . His professionalism and knowledge about the vehicles were impressive he took the time to listen to my needs and preferences which made me feel confident. I Like to highly recommend him & give him more than 5 stars More