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Walter's Mercedes-Benz of Riverside

Riverside, CA

Overview
Employees
Reviews
Vehicles
4.9
6,329 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,329 reviews

November 27, 2024

Every one who assisted us was polite, friendly and so professional. Especially beautiful Liliana Duran. More

by vergara.erna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Liliana Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis De La Torre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Liliana this positive review! We are happy to know that she was polite, friendly and so professional. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

November 27, 2024

Excellent service! ! Ross Grigier is always professional and very nice. I enjoy coming in for service More

by Karen Coleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ross Geiger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Walter's Mercedes-Benz of Riverside responded

Karen, We are grateful for you leaving Ross this wonderful review! We are pleased to know that he was professional, very nice and provided you with excellent service as always. We look forward to serving you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

November 25, 2024

Ross Geiger was prompt, friendly, and very capable. He was honest about what I needed and gave me the best deals available. Since I needed four new tires I appreciated his efforts. Car was done prom More

by mmmvd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ross Geiger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Walter's Mercedes-Benz of Riverside responded

We are grateful for you leaving Ross this wonderful review! We are thrilled to hear that Ross took excellent care of you. We are pleased to know that he was prompt, very capable, friendly, honest and you enjoyed working with him. We hope to have the opportunity to serve you again in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

November 24, 2024

Ross Greiger Ross was very accommodating he realized I was trying to read a book it was a bit loud in the waiting area he escorted me upstairs to a quieter room. Great customer service More

by Karen Coleman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ross Geiger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Walter's Mercedes-Benz of Riverside responded

Karen, Thank you for leaving Ross this positive review! We are happy to know that he was very accommodating and provided you with great service. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

November 24, 2024

Very professional with knowledgeable and courteous staff. Guests are treated with respect and questions are answered as best they can. Very pleased with the experience there. More

by Daniel H
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Corea
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Walter's Mercedes-Benz of Riverside responded

Daniel, We appreciate you for leaving us this spectacular review! We are honored to have had the opportunity to work with you and we are glad that our team could provide you with top notch service. We are delighted to know that they were very professional, knowledgeable, courteous and treated you with respect. We sincerely congratulate you on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

November 22, 2024

walter mercedes did take good care of my vehicle, Ross Geiger was very transparent with my quote. I did like the workmanship Ross did, all my issues were resolved. More

by japerris99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ross Geiger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Walter's Mercedes-Benz of Riverside responded

Providing quality and efficient service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Ross's efforts could meet your satisfaction! We are thrilled to know that he was very transparent and all of your issues were resolved. If you ever have any questions or concerns please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

November 21, 2024

Adam Stens provided outstanding customer support in assisting us with our purchase. He did not try to push us in any specific direction toward any particular vehicle but simply listened closely to wha More

by aternie
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Luis De La Torre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Stens
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Nov 22, 2024 -

Walter's Mercedes-Benz of Riverside responded

Aternie, Providing immaculate service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Adam's efforts could meet your satisfaction! We are thrilled to know that he was not pushy and supportive. Congratulations on your new vehicle- behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

November 21, 2024

Jon Klempner and his team was excellent! Got the car I wanted! Thank you all! More

by Adrean
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Klempner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis De La Torre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Aribuabo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2024 -

Walter's Mercedes-Benz of Riverside responded

Adrean, We appreciate you for leaving Jon this remarkable review! We are delighted to know that he was excellent and got you the car you wanted. We sincerely congratulate you on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

November 21, 2024

Joseph Loera, always very attentive and good customer service. Joseph is the man to go when you need your vehicle serviced at Walters. More

by Imer.wilson213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2024 -

Walter's Mercedes-Benz of Riverside responded

Imer, We are grateful for you leaving Joseph this extraordinary review and recommendation! We are pleased to know that he was very attentive and provided you with good service. We hope to serve you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

November 20, 2024

The service manager Oscar Medina is very professional and efficient, did an excellent job to solve my car problem in a timely manner. More

by hailing Jin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2024 -

Walter's Mercedes-Benz of Riverside responded

Providing exemplary service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Oscar's efforts could meet your satisfaction! We are thrilled to know that he was very professional and did an excellent job to solve the problem with your car in a timely manner. If you ever have any questions or concerns please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

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