Walter's Mercedes-Benz of Riverside

The service advisor, Ross Geiger, was informative and thoroughly explained all recommendations. All staff are friendly and helpful. thoroughly explained all recommendations. All staff are friendly and helpful. More

Great People Great positive environment always we will work with you attitude. Very attentive. Very clean. And great snacks too !! work with you attitude. Very attentive. Very clean. And great snacks too !! More

My wife and I could not be happier for purchasing our new 2025 Mercedes-Benz GLE 350 from Walter’s Mercedes-Benz of Riverside if it was not the help of Christian Aparicio. Christian was attentive to our need 2025 Mercedes-Benz GLE 350 from Walter’s Mercedes-Benz of Riverside if it was not the help of Christian Aparicio. Christian was attentive to our needs regarding the features we were looking for in our dream vehicle and responded to our text messages and calls in a timely manner. Christian is very knowledgeable and gave detailed explanations on the process of buying our new SUV. Even though we shopped around and called Christian informing him that we were comparing prices and if it was okay to come by to test drive the vehicle once more, but drive it on the freeway to see how it drives, Christian did not say no, or feel we were wasting his time. My wife and I returned to the dealership, test drive the vehicle one more time to make sure that it is what we wanted, and purchased it. Christian has a lot of patience and he was at our service when we needed him. We will buy another vehicle in the future with the help of Christian because he went above and beyond for us. More

Jonathan Hasshaw helped me out throughout the whole process and made everything very easy to understand and smooth. Everything was super transparent and updates were plentiful through text. When I went process and made everything very easy to understand and smooth. Everything was super transparent and updates were plentiful through text. When I went to pick up my car, I only waited about 5 minutes and even then everyone was apologizing for the wait. Highly recommend this place for their awesome customer service and friendly environment. More

This is a very customer friendly establishment. My Service Contact, Alex Ramirez, is always friendly, helpful and thorough in discussing my vehicle. He anticipated my need for a loaner vehicle. My Service Contact, Alex Ramirez, is always friendly, helpful and thorough in discussing my vehicle. He anticipated my need for a loaner vehicle. He has always been on top of my vehicle's needs and his advice is spot on. More

The staff is very friendly and welcoming . I’m a long time loyalty customer for 20 years. I’m a long time loyalty customer for 20 years. More

This is the best Mercedes dealership in Inland Empire area. The service department is most professional with high customer care. Service advisor Mr. Alex Ramirez always goes above and beyond in assisti area. The service department is most professional with high customer care. Service advisor Mr. Alex Ramirez always goes above and beyond in assisting the client with their service needs. Highly recommended dealership for sales and service. More

My wife and I had a great experience at Walter’s Mercedes Benz. We worked with Diego Moron, and he did an outstanding job from beginning to end helping us with our new EQB. Highly recommended! Benz. We worked with Diego Moron, and he did an outstanding job from beginning to end helping us with our new EQB. Highly recommended! More

Excelente customer service by Christian Aparicio he was very helpful and attentive to my needs. very helpful and attentive to my needs. More

JR Rodriguez is an excellent advisor. He is courteous, knowledgeable, friendly, helpful and professional at his job. Highly recommended for anyone looking service advisor with great profe He is courteous, knowledgeable, friendly, helpful and professional at his job. Highly recommended for anyone looking service advisor with great professionalism and integrity. More