Walter's Mercedes-Benz of Riverside

Kelly is fantastic. She is very courteous knowledgeable and goes the extra step to make the outcome successful. Kelly is definitely an asset to Walters Mercedez . She is very courteous knowledgeable and goes the extra step to make the outcome successful. Kelly is definitely an asset to Walters Mercedez . More

Very pleasant experience at the dealership. Everyone was professional and they were very knowledgeable about their products. Everyone was professional and they were very knowledgeable about their products. More

I had the pleasure of working with Diego Moron and his manager Rob Little during the purchase of not one but two Mercedes EQB 250+ vehicles within a month. Their professionalism, customer-oriented approac manager Rob Little during the purchase of not one but two Mercedes EQB 250+ vehicles within a month. Their professionalism, customer-oriented approach, and commitment to excellence were truly outstanding. For the first vehicle, they went above and beyond by delivering the car directly to my workplace, helping me surprise my wife, who also works there. This thoughtful gesture made the experience truly unforgettable. Today, I leased another EQB 250+ for myself, and once again, they exceeded my expectations. Diego and Rob are incredibly straightforward, transparent, and genuinely focused on ensuring the customer is satisfied. They made the entire process seamless, offered a fantastic price, and maintained a level of professionalism that’s hard to come by in the industry. Their knowledge, honesty, and dedication to customer satisfaction are unmatched. If you’re looking for a team that truly values their customers and makes car buying a stress-free, enjoyable experience, I cannot recommend Diego and Rob enough. They exemplify what excellent service is all about and have earned my highest praise and loyalty. More

It was very specious, clean, inviting. and comfortable. It was easy to find and great location. and comfortable. It was easy to find and great location. More

Purchasing our MB GLC300 was seamless and easy. From the first contact via the website, to meeting Alfonso Hernandez, our sales manager, to contract finalization with Justin Campbell, my husband an From the first contact via the website, to meeting Alfonso Hernandez, our sales manager, to contract finalization with Justin Campbell, my husband and I found the purchasing experience exemplary. Alfonso spent time answering our questions and showing us different models. Justin was very efficient and knowledgeable with his contract presentation. Additionally, Alfonso delivered our car to our home! I would highly recommend Walter’s Mercedes Benz of Riverside! =) We love our MB GLC! More

Nate Quirino and Alfonso were both very attentive and helpful. Nate was very responsive throughout the process. helpful. Nate was very responsive throughout the process. More

Overall I give Walters a good review. Michael Ramos was my advisor and he always does excellent work. However, I experienced an issue with the charges that were applied to my service...no Michael Ramos was my advisor and he always does excellent work. However, I experienced an issue with the charges that were applied to my service...not Michael's fault. The amount the service dept wanted to charge me didn't match the charges when I ordered the parts. They did fix the issue when I brought it to their attention More

Since 2017 I have been servicing our vehicles with Walters Mercedes-Benz and have found the work performed has always been of the highest quality. The service representatives place the customer first Walters Mercedes-Benz and have found the work performed has always been of the highest quality. The service representatives place the customer first and make sure you are satisfied with the work completed. I have worked with Alex Ramirez for many years now to service my vehicles and he represents the highest quality service to the customer. He represents the high standards of service demanded of a Walters employee and is an asset to the company. More

Everyone I delt with was amazing from beginning to end. They were all very professional and knowledgeable regarding the GLE 63S SUV I purchased. I never felt pressured during the purchase of the vehicle or They were all very professional and knowledgeable regarding the GLE 63S SUV I purchased. I never felt pressured during the purchase of the vehicle or warranties. Edwin went up and beyond giving me the time I needed to make the decision of my purchase. He spent plenty of time with me to explain how the vehicle operates. More

Purchased a GLE350 from Adam Stens. Terrific service, support and follow-up. Adam and his manager, Rob Little, took the time to ensure all questions and concerns were answered and add Terrific service, support and follow-up. Adam and his manager, Rob Little, took the time to ensure all questions and concerns were answered and addressed. Follow up support was outstanding. I’m already planning to replace my second car with another GLE and if Adam can find a car I’ll look no further than Walter’s Mercedes-Benz. More