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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,361 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,361 reviews

January 31, 2025

I recently had the pleasure of working with Michael Ramose at Walter's Mercedes-Benz of Riverside . His professionalism and knowledge about the vehicles were impressive he took the time to listen to my More

by shazianadir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Walter's Mercedes-Benz of Riverside responded

We are grateful for you leaving Michael this extraordinary review and recommendation! We are pleased to know that he was professional, knowledgeable and took the time to listen to your needs. We hope to serve you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 31, 2025

I was a good Service and customer service with Oscar Medina I am a really satisfied with his service I will thank him for his time to explain everything to us More

by Antonio macedo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Walter's Mercedes-Benz of Riverside responded

Antonio, Providing stellar service is so important to us here at Mercedes-Benz of Riverside and we are glad that Oscar's efforts met your satisfaction! We are thrilled to know that he took his time to explain everything to you. If you ever have any questions or concerns please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 30, 2025

This dealer no longer provides good loaners car service. They have teamed up with Enterprise and the rental company doesn’t even provide a car that the same grade as Mercedes. I was at the dealership by 9am More

by kyna4ever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ross Geiger
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

Kelly is amazing , she always takes care of me and knows what she doing! Only person I work with here at Walter’s More

by LaTrecia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morris Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Walter's Mercedes-Benz of Riverside responded

LaTrecia, Thank you for leaving Kelly this incredible review! We are happy to know that she was amazing, always takes care of you and knows what she is doing. We look forward to continue serving you in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 29, 2025

Jon Klempner was a great help and assisted me with the lease and was very knowledgeable More

by Hadi Alameddine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Klempner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Walter's Mercedes-Benz of Riverside responded

Hadi, We are grateful for you leaving Jon this stunning review! We are pleased to know that he was very knowledgeable and a great help. We hope to work with you again in the future. We warmly congratulate you on your new vehicle- behalf of the entire Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 29, 2025

Excellent service, professional staff, and smooth process. Highly recommend this dealership for a great experience! More

by alisevalieva
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymundo Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Walter's Mercedes-Benz of Riverside responded

Providing excellent service is so important to us here at Mercedes-Benz of Riverside and we are glad that our teams efforts met your satisfaction and high recommendation! We are thrilled to know that they were professional, made the process smooth and your experience great. Congratulations on your new vehicle- behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 29, 2025

Kelly Sandefur is The best! ! She listens to you and makes sure all of you vehicle issues are addressed !💕💕 More

by Taylor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erwin Artacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ross Geiger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Hasshaw
Jan 30, 2025 -

Walter's Mercedes-Benz of Riverside responded

Taylor, We appreciate you for leaving Kelly this stellar review! We are delighted to know that she listened to you, made sure all of your vehicle issues were addressed and is the best. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 28, 2025

Great People Great positive environment always we will work with you attitude. Very attentive. Very clean. And great snacks too !! More

by Kuri699
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymundo Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Walter's Mercedes-Benz of Riverside responded

Kuri, Thank you for leaving us this terrific review! We are happy to know that our team was very attentive, great and had a we will work with you attitude as always. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 28, 2025

The service advisor, Ross Geiger, was informative and thoroughly explained all recommendations. All staff are friendly and helpful. More

by jlee222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ross Geiger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Walter's Mercedes-Benz of Riverside responded

We appreciate you for leaving Ross this phenomenal review! We are delighted to know that he was informative, friendly, helpful and thoroughly explained all your recommendations. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 25, 2025

My wife and I could not be happier for purchasing our new 2025 Mercedes-Benz GLE 350 from Walter’s Mercedes-Benz of Riverside if it was not the help of Christian Aparicio. Christian was attentive to our need More

by Felix
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Aparicio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Walter's Mercedes-Benz of Riverside responded

Felix, Thank you for leaving Christian this positive review! We are happy to know that he was attentive to your needs, very knowledgeable, gave detailed explanations and was patient. We look forward to working with you again in the future when the time comes. Congrats on your new Mercedes-Benz GLE 350- behalf of the entire Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

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