Walter's Mercedes-Benz of Riverside

Excellent Service and Professionalism I just bought a certified pre-used Mercedez E 350 Sedan from Bob Murray, the sales representative from Walter's in Riverside. Even though I lived fa I just bought a certified pre-used Mercedez E 350 Sedan from Bob Murray, the sales representative from Walter's in Riverside. Even though I lived far away from Riverside, I was surprised by the excellent service, flexibility and salesmanship of Bob and his manager. Due to this, the transaction was executed smoothly and comfortably. I would recommend Bob anytime if you are planning to purchase a Mercedes. This is a huge Mercedes facility worth visiting. More

Quick and easy! The staff at Walters mercedes were very helpful and friendly. Bob Murray was patient with us and very helpful. I recommend this dealership to my fri The staff at Walters mercedes were very helpful and friendly. Bob Murray was patient with us and very helpful. I recommend this dealership to my friends. More

Excellent service by David Greene We brought our 2016 SSAgile Mercedes Roadtrek for service and received great service. The support system provided by David Greene was outstanding; We brought our 2016 SSAgile Mercedes Roadtrek for service and received great service. The support system provided by David Greene was outstanding; shuttle service and efficient updates on the status of our vehicle. We will definitely use Walters Mercedes again for our Agile and other Mercedes vehicle. We highly recommend Walters Mercedes for the best service for your Mercedes. More

Jin Lee was very helpful! Jin Lee was thorough and precise to customers question and was very helpful in acquiring a new mercedes. Today's vehicle are so high tech that Jin too Jin Lee was thorough and precise to customers question and was very helpful in acquiring a new mercedes. Today's vehicle are so high tech that Jin took his time to explain and show tricks and tips regarding the functionality of the new vehicle. More

First class service! WADE LIU provided the best experience I've ever had car shopping. His courteousness and professionalism is top-notch and he made the buying process ve WADE LIU provided the best experience I've ever had car shopping. His courteousness and professionalism is top-notch and he made the buying process very enjoyable. His knowledge and expertise of the vehicle was impressive and I appreciated the time he took to explain the features of the vehicle to me. Wade Liu has definately earned a customer for life. Julio Guerrero was also very helpful. More

13 Mercedes and 3 Porsches later . . . We bought our first car through Walters about 8 years ago - we would not look any further for a better dealer. Their wonderful sales team not only ar We bought our first car through Walters about 8 years ago - we would not look any further for a better dealer. Their wonderful sales team not only are exceedingly helpful but they all care just as much about the customers, old and new, whether they were the salesperson who took care of you or a colleague. There is always a friendly welcome. When we order a new car they notify you of its progression all along the way right up to it leaving the factory overseas and its journey right to the day it leaves the port. I LOVE WALTERS What more can I say. I would highly recommend you visit their store on Auto Center Drive in Riverside. More

Reviewing The Service Advisor Brandon Monaco was an excellent Service Advisor. I had several concerns that were important to me but felt they may not be taken seriously by a Servic Brandon Monaco was an excellent Service Advisor. I had several concerns that were important to me but felt they may not be taken seriously by a Service Advisor. He listened attentively and wrote down each of my concerns. He read them back to me to make sure that the issues were what I was concerned about. He addressed each one, found me to discuss other concerns they had found during the service, and corrected all of the issues that needed to be corrected. I was VERY PLEASED! More

Simply the VERY best! I titled this review "Simply the best" because there is no other way to describe Walter's Mercedes-Benz of Riverside. From the time my husband and I e I titled this review "Simply the best" because there is no other way to describe Walter's Mercedes-Benz of Riverside. From the time my husband and I entered the lot until the time we left, we were treated with such care and amazing service. We were so lucky to have met Ms. Jacqueline Nasser on the rainy Saturday afternoon as little did we know, she would change our entire outlook on the car buying experience. Jacqueline was amazing! She spent a lot of valuable time on making sure my husband and I were happy and that we were truly buying the right car. She was patient, not pushy, and listened to exactly what it was that we were looking for....a luxury family SUV. After a few hours of searching for the right car..and the right numbers (lol) she got us into the right car and even helped get our car traded in at a wonderful value! I cant stress enough how truly wonderful Jacqueline Nasser was to us, she even called in and checked on us the very next day! The amazing service did not stop there, her Sales Manager was also a tremendous help to us and I can say that he truly worked very hard at getting a deal approved for us that made sense! I want to thank the wonderful people of Walter's Mercedes-Benz of Riverside, your kindness, your understanding a building rapport combined with your unmatched customer service makes you guys number 1! I will be buying all of my future Mercedes as well as referring friends and family to you guys! Thank you thank you thank you, we love our GLC! More

David Greene is the best! Helped me fix my car!!! I went in with a very big problem with my Smart Car. David was really straightforward about the costs and gave me different options to go forward. In I went in with a very big problem with my Smart Car. David was really straightforward about the costs and gave me different options to go forward. In the end, he was really knowledgeable and honest and I really appreciate that since I went in having no clue what to do! My car is running great and I would definitely come again! More

"Great service" Amber mejia was really helpful and took care of me I couldn't ask for better service it was a nice experience thank you for your service Amber mejia was really helpful and took care of me I couldn't ask for better service it was a nice experience thank you for your service More