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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,244 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,244 reviews

April 29, 2016

The service was excellent! Mr. Green was very helpfully when I took my car in for service. He kept in touch with me regarding the car. He was very helpful and professional. I de More

by Fletesla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
May 02, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thank you for the recommendation, Fletesla! It's great to know that David was helpful and informative, and made sure you were well aware of your vehicle's status throughout the process. We appreciate your business and look forward to working with you again in the future! Please be sure to check us out on Twitter and Facebook for savings, updates, and more! Regards, Walter's Automotive

April 28, 2016

Excellent Service! My husband and I visited several Mercedes dealerships throughout So Cal and this was by far the best experience we had. We were treated with respect, More

by yvonneh1114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Murray, Julio Guerrero, Andy Towns
Apr 29, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the wonderful feedback, yvonneh1114! It's wonderful to hear that you and your husband felt so well accommodated throughout your car buying experience, and that Bob and Julio were able to work together to ensure that the process was smooth, informative, and pleasant each step of the way. We're glad we were able to make your first time purchasing a Mercedes so great! We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more! Regards, Walter's Automotive

April 28, 2016

Exceptional service Friendly, informative and fun! Car buying can be tedious but Jackie Nasser at Riverside Mercedes made the experience entertaining and worth it! We eve More

by Riri
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jackie Nasser, Julio Guerrero, Christian Felix
Apr 29, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Riri! We're happy to hear that Jackie was able to ensure that you had a pleasant, accommodating experience, and that she kept you entertained throughout the process! We appreciate your business and hope you're enjoying your new car. Please be sure to check us out on Twitter and Facebook for savings, updates, and more! Regards, Walter's Automotive

April 27, 2016

Amazing Service! Christian Garcia-Felix was amazing! I've bought six other cars in my life time but my seventh car purchase experience at Mercedes-Benz, Walter's Autom More

by Maritza R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Guerrero, Christian Felix
Apr 28, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the wonderful feedback, Maritza! We're so glad that Christian was able to make your car buying experience so pleasant, and made sure that you were well accommodated each step of the way. It's so great to know that he made it your best car buying experience yet! We appreciate your business and hope to work with you again in the future! Please be sure to check us out on Twitter and Facebook for savings updates and more! Regards, Walter's Automotive

April 27, 2016

Good experience This was the best car buying experience ! Very simple and easy ! Did not take all day ! Originally talked to Eddy and Erick was available on the day o More

by Geo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Rockey
Apr 28, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the recommendation, Geo! It's great to know that Eddy and Rockey were able to make your car buying experience so pleasant. We appreciate your business and hope you're enjoying your new car! Don't forget to check us out on Twitter and Facebook for savings, updates, and more! Regards, Walter's Automotive

April 27, 2016

Very Professional and Excellent Service J.R. Rodriquez and Mark Interlicchia were amazing. They rolled out the Red carpet and treated me very professional and delevered excellent service fro More

by MyboyG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the wonderful feedback, MyboyG! It's great to hear that JR and Mark were so accommodating, and made you feel welcomed and at ease throughout your service experience. We're glad your car was taken care of efficiently, and that you were kept well informed each step of the way. We appreciate your business and hope to assist you again in the future! Please be sure to check us out on Twitter and Facebook for savings, updates, and more! Regards, Walter's Automotive

April 26, 2016

My E350 service Mark is awesome, fixed my car ad now it drive like new. I will recommend this service center to all my friends n family. ?????? awesome More

by Hacdata123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Usary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Espinoza
Apr 26, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the recommendation, Hacdata123! We're happy to hear that Mark was able to make your service experience so great, and got your car taken care of quickly and efficiently. We appreciate your business and hope to see you again in the future! Please be sure to check us out on Twitter and Facebook for savings, updates, and more! Regards, Walter's Automotive

April 26, 2016

Always good at Walter's I take my SLK350 to Walter's for all service. Mark Espinoza is my service advisor and always handles the process expeditiously and professionally. O More

by DaveG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Espinoza
Apr 26, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks Dave! We're so pleased to hear that Mark has always made your service visits so accommodating, and takes such great care of your vehicle. It's wonderful to know that you feel like you're in great hands with us! We appreciate your business and look forward to assisting you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more! Regards, Walter's Automotive

April 25, 2016

Always Excellent The service center at Walter's MB always does an excellent job of taking care of us. My 2010 Smart gets the same attention as any other vehicle, and s More

by Fred Davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 26, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks Fred! We're so glad to hear that you continue to have such wonderful service experiences with us, and that JR was able to ensure that your latest visit was no different. It's wonderful to know that you feel well accommodated and appreciated! We look forward to seeing you again for your next service visit. Don't forget to check us out on Twitter and Facebook for savings, updates, and more! Regards, Walter's Automotive

April 25, 2016

Always helpful and friendly. Brandon was very curious and helpful. He made me aware of what work was being performed and what the cost could be and the time it would take to perfo More

by joe831
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Apr 26, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, joe! It's wonderful to hear that Brandon was so helpful and attentive, and made sure that you were kept well informed throughout your entire service experience. We're glad you felt well accommodated! We appreciate your business and look forward to seeing you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more! Regards, Walter's Automotive

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