Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Walter's Mercedes-Benz of Riverside

Riverside, CA

Overview
Employees
Reviews
Vehicles
4.9
6,332 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
Contact Dealership
View Awards

3213 Adams St

Riverside, CA

92504

Directions

By Type

Showing 6,332 reviews

August 19, 2016

david Greene working with David has been a pleasure---he has been helpful in solving some problems with our new gle 350--always follows thru with what he tells you More

by joseph mccann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Report | Print
Aug 23, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Joseph! We're happy to hear that you have had such pleasant experiences with David, and that he made sure your vehicle was efficiently diagnosed and repaired during your latest visit. We appreciate your business and look forward to working with you again in the future! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

August 17, 2016

Prompt service as usual We have been dealing with Walters Mercedes since 1990 and it has always been a great experience. The service is always prompt and reasonable. The sal More

by Larry Henley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks Larry! We're happy to hear that you have had such pleasant experiences with us, and that you have been well accommodated over the years. It's wonderful to know that you have felt so confident in the work that we've done on your vehicles, and we appreciate the opportunity to help you keep them in great shape. We look forward to working with you again in the future! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

August 16, 2016

very good had issue with my ML350 engine light turns on, took it to Walters Mercedez and JR Rodrigez help me with everything.he keep me informed of what is goi More

by cruzrudolph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 17, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, cruzrudolph! It's great to know that you had such a pleasant experience with JR, and that he made sure you and your car were well taken care of during your latest service visit. We're glad he was able to get the issue diagnosed and repaired in a quick and efficient manner! We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

August 16, 2016

Prompt Service with Excellence Mark Espinoza, one of the Service Representatives of Walter's Mercedes Benz has always been attentive to customers needs and with his vast knowledge o More

by jonblaza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Espinoza
Report | Print
Aug 17, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, jonblaza! We're happy to hear that Mark has been so helpful and attentive, and continues to make sure that your service experiences are nothing short of excellent. It's wonderful to know that his knowledge and expertise has made you feel so confident in the work that is done on your car, and we're glad that you have been so well accommodated! We appreciate your business and look forward to working with you again in the future. Don't forget to check us out on Twitter and Facebook for savings, updates, and more! Regards, Walter's Automotive

August 16, 2016

Simon Green in sales is simply the best Best experience in sales at Walters MB, Simon Green at Sprinter vans and fleet. Awesome customer service for all your Mercedes Benz needs. Simon goes More

by Metris1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 17, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Metris1! We're happy to hear that you have had such a pleasant experience with Simon, and that he was able to make sure you were well accommodated through the car buying process. We appreciate your recommendation and hope to work with you again in the future! Please be sure to check us out on Twitter and Facebook for savings, updates, and more! Regards, Walter's Automotive

August 15, 2016

GREAT SERVICE ! I was escorted to David Greene for the service. He greeted me very friendly and started to talk about my concern. He took down the note very precisely More

by Jmoon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Report | Print
Aug 16, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, Jmoon! We're pleased to hear that David was so helpful and attentive, and made your service experience so pleasant. We're glad he was so efficient and informative, and made sure you got your car back in great shape! We appreciate your business and hope to work with you again in the future! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

August 13, 2016

Great customer service! Walters is always promt in helping with any of my concerns or needs for my car. Excellent customer service and professionalism. I highly reccomend thi More

by Jc Comley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Report | Print
Aug 15, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for taking the time to share your experience, JC. We're happy to hear that you continue to be well accommodated each time you come in, and that all of your needs and expectations are met. we appreciate your recommendation and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

August 13, 2016

They make me feel special They always treat me like I matter, and keep me updated vita what's going with my car.they always give top notch customers service, on every level of More

by Yjpyjp12561256
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Report | Print
Aug 15, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating! We're happy to hear that you continue to have such excellent experiences with us, and that you always feel well accommodated each time you come in. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

August 13, 2016

Awesome service ! Bought our second car from Rick. Top notch service ! Highly recommended . Would definitely encourage anyone looking for a car to go straight to this d More

by Bsuarez45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Usary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ted Pyle, Glen Thackeray, Rick Akigbe, Julio Guerrero
Report | Print
Aug 15, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks Bsuarez! Were' happy to hear that Rick was so helpful and attentive, and made your car buying experience so pleasant. We appreciate your experience and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

August 11, 2016

Excellent Customer Service I've had the best experience with this dealership. From the time I purchased my car to coming in and getting maintenence it's always been pleasant. M More

by Miraface
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 12, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, Miraface! We're pleased to hear that you have had such great experiences with us, and that Alex was able to make sure that trend continued through your latest visit. It's wonderful to know that he was so helpful and attentive, and made sure it was a convenient process for you! We appreciate your business and look forward to working with you again in the future. Don't forget to check us out on Twitter and Facebook for updates and savings for your next visit! regards, Walter's Automotive

1
...
555
556
557
...
634