Walter's Mercedes-Benz of Riverside

Amazing customer service I dealt with JR in service for my S class. The service was top notch I cannot say enough good things about his work ethics. Very hard to find these da I dealt with JR in service for my S class. The service was top notch I cannot say enough good things about his work ethics. Very hard to find these days. Thank You JR More

The best car buying experience I've ever had I am so pleased with my new C-class! Matt Nouri was extremely patient, knowledgeable, and efficient in every phase of the sales process. He was polite I am so pleased with my new C-class! Matt Nouri was extremely patient, knowledgeable, and efficient in every phase of the sales process. He was polite and very professional from the moment I started working with him and never made me feel rushed. I am definitely going to recommend all my family and friends to Matt! My overall experience was truly nothing short of amazing at Walters Automotive! More

Simple and lovley What a lovely experience at Walters automotive, the process was so simple, I came in on a car that I saw online, Jacky Helped me at first and then Edd What a lovely experience at Walters automotive, the process was so simple, I came in on a car that I saw online, Jacky Helped me at first and then Eddy took over! both were very professional and very funny and easy to work with. I got myself a great deal and now I am in love with my new Mercedes. Thank you to all the staff at Walters! More

Service and repair The young man, Brandon Monaco , is good. The service was done in the time he promised. Overall your dealer service department did a great job. The young man, Brandon Monaco , is good. The service was done in the time he promised. Overall your dealer service department did a great job. More

Excellent - No Pressure - very Knowledgeable - Nice People Chris Drumm and the rest of the staff (Management, Finance & Tawnie) were very polite, helpful and knowledgable in helping me find the car that fits m Chris Drumm and the rest of the staff (Management, Finance & Tawnie) were very polite, helpful and knowledgable in helping me find the car that fits my needs and budget. It was a "NO PRESSURE" experience that we were greatful to be a part of. They helped me find the car I was looking for while maintaing a no pressure and professional manner. I Would and Will recommend Chris Drumm and the rest of the crew at Walters Mercedes to anyone looking for a new or pre-owned Mercedes. They will treat you better than any dealership here in Southern California. I researched several of dealerships and none of them compared to the Red Carpet treatment they gave us. Thank you so much for making it a nice and easy experience. More

Efficient Routine Service I brought my vehicle in for a routine service. Service was handled efficiently, and I was provided with a loaner, as I had requested. Return and ch I brought my vehicle in for a routine service. Service was handled efficiently, and I was provided with a loaner, as I had requested. Return and checkout was also handled smoothly. More

Recent service Brought my car to Walter's for recent service. My car is older but service people have kept it running smoothly. Loaner car provided as requested. Che Brought my car to Walter's for recent service. My car is older but service people have kept it running smoothly. Loaner car provided as requested. Check in and check out fast and easy. Thank you AlexRamirez! More

Visiting Friends Brought my vehicle for windshield replacement, and the excellent customer service provided by Rodney Carry, made us feel like dealing with a long time Brought my vehicle for windshield replacement, and the excellent customer service provided by Rodney Carry, made us feel like dealing with a long time friend.. keep up the good work Friend!!!!! More

Great dealer My experience at Walter Mercedes was great because of Jim Lee made my experience buying a car easy and simple would recommend him to everyone. My experience at Walter Mercedes was great because of Jim Lee made my experience buying a car easy and simple would recommend him to everyone. More

Excellent Customer Service! My visit was very enjoyable! I was treated with respect and not just another number coming into the door. My service advisor was Alex Ramirez and he t My visit was very enjoyable! I was treated with respect and not just another number coming into the door. My service advisor was Alex Ramirez and he treated me like I was his one and only customer. Up until now going to a dealership was scary, but with Alex walking me through step by step he made the service to my vehicle informative and easy. Thanks Alex! More