Walter's Mercedes-Benz of Riverside

"Great service" Amber mejia was really helpful and took care of me I couldn't ask for better service it was a nice experience thank you for your service Amber mejia was really helpful and took care of me I couldn't ask for better service it was a nice experience thank you for your service More

Reviewing The Service Advisor Brandon Monaco was an excellent Service Advisor. I had several concerns that were important to me but felt they may not be taken seriously by a Servic Brandon Monaco was an excellent Service Advisor. I had several concerns that were important to me but felt they may not be taken seriously by a Service Advisor. He listened attentively and wrote down each of my concerns. He read them back to me to make sure that the issues were what I was concerned about. He addressed each one, found me to discuss other concerns they had found during the service, and corrected all of the issues that needed to be corrected. I was VERY PLEASED! More

Efficient and outstanding service Pleasantly surprise to get an immediate appointment for my regular service. I requested to have Alex Ramirez as my advisor, I met him on my very fir Pleasantly surprise to get an immediate appointment for my regular service. I requested to have Alex Ramirez as my advisor, I met him on my very first service and was very impressed with his knowledge and outstanding service. I was not disappointed to say the least. I definitely will continue to come to have my Suv serviced. More

Excellent experience- great service advisor David Greene First time for our CLA 250 to go in for annual service- and the entire experience, from making the appointment, dropping the car off, and picking it u First time for our CLA 250 to go in for annual service- and the entire experience, from making the appointment, dropping the car off, and picking it up at the promised time- was perfect. Well done, Walter's! More

My experience with Mark Espinoso I have given this a rating an excellent because I was so fortunate to have gotten a kind and friendly respersenitive who worked with me and informed m I have given this a rating an excellent because I was so fortunate to have gotten a kind and friendly respersenitive who worked with me and informed me about what was going on during the progress of my vehicle. Thank you Mark Espinoso. I look forward to seeing you on my next visit. More

USAA Discount Program and Walter's Automotive We are USAA members and interested in looking at a new SUV. We have owned and been happy with a Highlander Hybrid for 6 years. We looked at Lexus, To We are USAA members and interested in looking at a new SUV. We have owned and been happy with a Highlander Hybrid for 6 years. We looked at Lexus, Toyota and BMW to find something that would last for another 15 years. Mercedes has had that kind of reputation, but we were concerned how the USAA discount program would work. Wow, were we surprised how easy and really great the program worked with Walter's Automotive. They found a car that met our objectives and financial requirements with the USAA program. Andrew Wagner, interest sales manager was OUTSTANDING!! He knew the car inside and out and lived up to every statement he made about the trade-in of our Highlander and the USAA deal. Outstanding service!! More

Great expenience with Jin Lee I came here to discuss my lease end option and Jin Lee was really helpful. He patiently explained every single of my question and got me a good deal o I came here to discuss my lease end option and Jin Lee was really helpful. He patiently explained every single of my question and got me a good deal on the buy out. When I was concerned about my car's safety and mechanical issues, he even introduced me their service manger. Everyone in this dealership was friendly and they respected their customers. I would definitely recommend my family and friends to Jin Lee and Walter's. More

Great Service Ambar, was extremely detailed and helpful, I had purchased a used Mercedes and wanted to have it checked over for any issues, She thoroughly reviewed Ambar, was extremely detailed and helpful, I had purchased a used Mercedes and wanted to have it checked over for any issues, She thoroughly reviewed the recommendations and put me at ease, overall a great experience. Will be using for any future service needs. More

Hector Navvaro was very helpful and nice explaned everything from day one for so may years that i have been here.has always had a very good experience.and will recommend.Walters to anyone without hesitation.Keep from day one for so may years that i have been here.has always had a very good experience.and will recommend.Walters to anyone without hesitation.Keep up the good work .a.very special Thank you to Hector Navarro a new comer the couple of times i met him he has taken good care .wish himall the very best. More

Amazing service I had a great experience with David. He's very knowledgeable to the questions and concerns I had with my vehicle. He's the reason why I'd come back to I had a great experience with David. He's very knowledgeable to the questions and concerns I had with my vehicle. He's the reason why I'd come back to this Mercedes. Thanks again! More