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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,331 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,331 reviews

September 21, 2016

Excellent Service So much helpful information. Staff are great. This dealer will be able to give you the answers you need. I recommend Jackie Nasser to be your sales pe More

by AnnettMeraz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Nasser
Sep 23, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Annett! We're so glad you felt well accommodated, and that Jackie extended useful advice and information to you to ensure that you felt confident about your purchase. We appreciate your recommendation and hope to work with you again in the future! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

September 20, 2016

Ambar Mejia Amber took the time to explain every aspect of the service performed on my vehicle. Amber was swift and professional and got me in and out in less tha More

by Cue111
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ambar Mejia
Sep 22, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks Cue! We're happy to hear that you have had such a pleasant experience with Ambar, and that she was so informative and accommodating to you throughout the process. It's wonderful to know that she made sure to take her time to make you aware of your vehicle's service needs, while also keeping the service visit quick and efficient for you. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

September 20, 2016

Excellent service Vehicle is always ready when stated. Car is always returned clean. Service is excellent and staff is great. This is the place to take your Mercedes Be More

by The Benz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Sep 22, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for taking the time to share your feedback! We're happy to hear that you continue to have such excellent service experiences with us, and that your car is always so well taken care of. It's wonderful to know that you get it back in great shape and looking fresh and clean every time! We appreciate your business and look forward to seeing you on your next service visit. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

September 20, 2016

TPUpland My regular service advisor was out on my recent visit to Walter's! David Greene was the service advisor on this visit! I would definitely recommend hi More

by TPUpland
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bob Rosas, David Greene
Sep 21, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, TPUpland! We're so pleased to hear that David was able to make sure that your latest service experience was just as great as your previous ones, and could make you feel confident in the work that he provided in your regular service advisor's absence. We appreciate your recommendation and look forward to working with you again in the future! Don't forget to check us out on Twitter and Facebook for savings, updates, and More. Regards, Walter's Automotive

September 19, 2016

Happy customer When we went to Walter's Mercedes dealer we knew what we wanted! We didn't have much time for driving test, paper work to lease a car. We were so luck More

by Zina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Drumm
Sep 20, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for taking the time to share your feedback, Zina. We're happy to hear that you had such a pleasant experience with Chris, and that he was able to make sure that everything was taken care of quickly and efficiently. It's wonderful to know that it was a smooth, enjoyable process, and we hope yo're enjoying your new car! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

September 17, 2016

Car Service The Walters Automotive Service Department is the best. They are always very pleasant and friendly. They make the process so easy. Thank you so much t More

by K.M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, KM! We're happy to hear that you have had such excellent service experiences, and that JR always makes sure that your car is well taken care of. We appreciate your business, and look forward to seeing you on your next service visit. Please be sure to check us out on Twitter and Facebook for savings, updates, and more! Regards, Walter's Automotive

September 14, 2016

Happy customer Fantastic service! I was very pleased with experience at Walter's. Jr. Rodriguez was my service advisor and he went above and beyond to make sure the More

by Teresa222
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks Teresa! We're happy to hear that you had such a great experience with JR, and that he was able to make sure that your Sprinter was thoroughly and efficiently taken care of. We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

September 10, 2016

Great place to buy a great car We just leased a CLA 250 from Walters Automotive. Everyone from the receptionist to the senior managers were incredibly welcoming and helpful. Our con More

by Bwilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Burke, Arthur Miranda , Andy Towns
Sep 13, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, Bwilson! We're pleased to hear that Art was so helpful and attentive, and made sure that you had a pleasant experience from start to finish. It's wonderful to know that he was able to address all of your questions and concerns, and that all of your needs were met! We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

September 10, 2016

Great Customer Service and Great Overall Experience Walter's Automotive is the best Auto dealership me and my Wife dealt with (ever). Specifically with Andreas Rosenthal. Andreas is a professional an More

by madman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andreas Rosenthal
Sep 13, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, madman! We're so pleased to hear that you and your wife were so well accommodated, and that Andreas was able to make sure that all of your needs and expectations were met. We appreciate your recommendation and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

September 09, 2016

Always great service I don't normally write reviews(negative or positive) but felt the premium treatment I received while waiting for my service was beyond expectations! T More

by Maltin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Greene
Sep 13, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, Maltin! We're happy to hear that you had such a great experience with David, and that he made sure that you were well accommodated from start to finish. It's wonderful to know that all of your needs and expectations were met, and we appreciate your business! We hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

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