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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,331 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,331 reviews

September 30, 2016

Updated at every step! JR Rodriguez was very helpful with every step of the way, he is always on top of everything! Great service advisor, always updates on the status and e More

by Tiffany1991
Recommend Dealer
Yes
Employees Worked With
Oct 04, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Tiffany! It's wonderful to hear that JR continues to extend such excellent customer care to you, and ensures that you're kept well accommodated and informed through each service visit. We appreciate your business and look forward to working with you again in the future! Don't forget to check us out on Twitter and Facebook for savings and updates for your next visit. Regards, Walter's Automotive

September 27, 2016

Great Sale I came in recently to change my lease. I worked with Jin Lee and he was great. He is great and I am very happy with the car that he sold me. Great guy More

by Ciprian23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Lee, Ari Abdolhosseini
Sep 28, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thank you for the 5-star rating, Ciprian! We're so pleased to hear that you had such an excellent experience, and that Jin was so helpful and attentive from start to finish. We appreciate your business and look forward to working with you again in the future! Don't forget to check us out on Twitter and Facebook keep up on savings and updates for your next visit. Regards, Walter's Automotive

September 26, 2016

Excellent sales experience with Andreas Rosenthal I had an awesome experience with Walter's Mercedes in Riverside; my sales person was Andreas and he has done an amazing job in securing the vehicle t More

by go2ucla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andreas Rosenthal
Sep 28, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thank you, go2ucla! We always love hearing when our associates make the car buying experience so enjoyable, and it's wonderful to know that Andreas was helpful and attentive throughout each step of yours. We're glad you felt well accommodated, and were extended useful advice and information that helped you feel so confident in your purchase. We appreciate your recommendation and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

September 25, 2016

Vehicle Service David Greene was on top of my service and times frames for my car to be done from the inception of me dropping off the vehicle to me picking it up... More

by pesky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, Pesky. We're so glad that David was so helpful and attentive, and made sure your service experience was pleasant and accommodating from start to finish. It's wonderful to know that he made sure all of your needs and expectations were met, and that your car was so thoroughly taken care of! We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

September 24, 2016

Andreas was provided me with fantastic customer service I have to say that I was not ready to purchase a care when I walked to the dealership. However, after I spoke to Andreas I felt that it was the best More

by sammad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andreas Rosenthal
Sep 27, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thank you for the recommendation, Sammad! We're happy to hear that Andreas was so helpful and accommodating, and made you feel welcomed and at ease throughout your car buying experience. It's wonderful to know that you were well informed, and that he took his time to acquaint you with all of the vehicle options that were available to you. We appreciate your business and hope you're enjoying your new car! Don't forget to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

September 24, 2016

Exceptional Sales !!!!! Mike made Buying a Mercedes for the first time so easy! He was very informative, friendly and no pressure! I Love my new car. I am sold on Walter's More

by Susankm1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Marotta
Sep 27, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for taking the time to share your feedback, Susan! We're so glad that Mike and Alex were so helpful and attentive, and made sure that your first Mercedes experience was so excellent. It's wonderful to know that you were so well accommodated, and felt so at ease throughout the process. We appreciate your business and look forward to working with you again in the future! Please be sure to check us out on Twitter and Facebook for savings and updates before your next visit. Regards, Walter's Automotive

September 23, 2016

Great service and staff I had my 2007 E 350 towed here because it died on the freeway. I was prepared to spend over $1000 to get the problem fixed; Brandon Monaco (my service More

by Shahin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Sep 27, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to share your feedback, Shahin! We're so glad to hear that Brandon was so helpful and attentive, and made sure your car was well taken care of. It's wonderful to know that we were able to ensure that your warranty covered the repair costs, and that you felt well accommodated through the process. We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

September 23, 2016

New Purchase Began looking and was greeted by Jacqueline Nasser who welcomed us and made us relaxed from the start. She was knowledgeable, friendly and had a grea More

by newcar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toni Hajj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie Nasser, Julio Guerrero
Sep 27, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thank you newcar! We're happy to hear that Jacqueline was so helpful and attentive, and made you feel at ease throughout the experience of purchasing your vehicle. It's wonderful to know that she made sure it was such a hassle-free process, and we hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings and updates before your next visit! Regards, Walter's Automotive

September 23, 2016

Excellent service!! Yes! I would definitely recommend a friend or a family member great dealership and staff. My wife is very happy with her new GLC 300 Mercedes, thank y More

by Amartinez@1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Wagner, David Greene
Sep 27, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the recommendation, Amartinez! We're happy to hear that you had such a great experience with us, and that you and your wife were well accommodated throughout the process of purchasing her new GMC 300. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

September 23, 2016

Best in the West David is going above and beyond to recommend different services to keep my vehicle running smoothly. He is A one in my book. Thank you David More

by bowlergal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Sep 27, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks bowlergal! We're pleased to hear that David has been so helpful and attentive to you and your vehicle's service needs, and it's great to know that you are so confident in the advice and information that he extends to you. We appreciate the opportunity to help you keep your vehicle in great shape, and we look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

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