Walter's Mercedes-Benz of Riverside

SA service Always a pleasure to deal with J.R. Rodriguez. The techs couldn't find the cause of our intermittent problem but that is another story. Intermittent p Always a pleasure to deal with J.R. Rodriguez. The techs couldn't find the cause of our intermittent problem but that is another story. Intermittent problems sometimes are hard to determine if it doesn't rear it's head while the techs have it and there are no DTC's. More

Best or Nothing I chose to do business with Walter's Mercedes-Benz because of Alan Villasenor. Knowledgeable and very professional. He followed up with a thank you ca I chose to do business with Walter's Mercedes-Benz because of Alan Villasenor. Knowledgeable and very professional. He followed up with a thank you call the next day of my purchase just to check out what my family thought of my new C300. I love it, thank you Alan and thank you Walter's Automotive. More

Awesome experience!!! Brandon Monaco assisted me with the service of my Mercedes. He was extremely professional and helpful. He explained everything in detail that was goin Brandon Monaco assisted me with the service of my Mercedes. He was extremely professional and helpful. He explained everything in detail that was going to take place with my car. He suggested a loaner car, because he wasn't exactly sure if the service would be a few hours or through to the next day. Throughout the day he kept me posted. Awesome job Brandon, much appreciated. More

Awesome experience As a first time Mercedes buyer, I couldn't have asked for a better experience. Peter Tescon answered all of our questions, didn't play games when maki As a first time Mercedes buyer, I couldn't have asked for a better experience. Peter Tescon answered all of our questions, didn't play games when making the deal, and now I'm driving a car that I love! If you're in the market for a Benz, go to Walter's and ask for Peter. More

Excellent Customer Service from Ambar Mejia I brought my Mercedes in to Walter's Automotive for routine servicing on June 17 and was met at the curb by service advisor Ambar Mejia. She was very I brought my Mercedes in to Walter's Automotive for routine servicing on June 17 and was met at the curb by service advisor Ambar Mejia. She was very friendly, courteous, and efficient, explaining everything that would be done to my car, how long it would take, and the estimated cost. I had other business in Temecula, so she helped me obtain a loaner vehicle, and as I was leaving I realized I had left my phone in my car, Ambar went into the service area, found it and brought it out to me. Later on during the vehicle safety inspection a potential problem was discovered, Ambar called me immediately, detailing my options, and giving me a revised estimate and pick up time. My car was ready to go at that time, sitting at the curb sparkling clean inside and out. In summary, I was treated with respect at all times, was confident my car was in good hands, and there were no surprises when I picked it up. More

Correcting a customer's mistake My service advisor Ambar Mejia was very helpful dealing with the servicing of my 2013 Smart fortwo passion. I highly recommend this car dealership. Th My service advisor Ambar Mejia was very helpful dealing with the servicing of my 2013 Smart fortwo passion. I highly recommend this car dealership. Thanx Quinn More

"Walter's Is First Rate" Andreas Rosenthal and the Walter's team were fantastic! I received a great deal on a new 2016 C300 that I could not refuse. Andreas was the ultimate s Andreas Rosenthal and the Walter's team were fantastic! I received a great deal on a new 2016 C300 that I could not refuse. Andreas was the ultimate sales person. He was patient, knowledgeable and helpful during the whole car buying process. For those who appreciate the finest, go to Walter's Mercedes-Benz...NOW! They are the best in the business! More

"Only one word to describe this Purchase Experience….AWESOME On June 15, 2016, I bought the NEW GLC300…an early BDay gift to myself. I am not someone who writes reviews but when I do it’s because the experience On June 15, 2016, I bought the NEW GLC300…an early BDay gift to myself. I am not someone who writes reviews but when I do it’s because the experience was AWESOME! This car buying experience went extremely smooth from the beginning to end thanks to my salesman, Andreas Rosenthal. Andreas’ knowledge and expertise coupled with his professionalism, commitment and courteous demeanor made this a most enjoyable experience. He worked tirelessly to make sure the deal worked in my favor. It was an absolute pleasure to be a first-time Mercedes Benz customer. Anyone in the market for a Benz goto Walter’s Mercedes Benz. I strongly recommend you ask for Andreas Rosenthal, He was tremendous! More

Automotive service Received excellent customer interaction with my service advisor, David Greene. He made sure all of the issues I came in for were completed and done in Received excellent customer interaction with my service advisor, David Greene. He made sure all of the issues I came in for were completed and done in a timely manner. Also put me in contact with his supervisor to finish up with a past need. More

Satisfied My service at Walters went very smooth. From the time I was greeted even before I got out of my car to the time I got back to my newly washed car, eve My service at Walters went very smooth. From the time I was greeted even before I got out of my car to the time I got back to my newly washed car, everything was well-executed. David was polite and efficient. More