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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,216 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,216 reviews

July 10, 2016

Very positive experience from start to finish Brandon Monaco was very helpful and professional whenever I took my car in for services. I had a couple of choices of dealerships closer to home but More

by KWANE400
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Jul 13, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks Kwane400! It's wonderful to know that Brandon has been so helpful and attentive, and always makes your service visits as pleasant and accommodating as possible. We're glad that you have received such excellent customer care, and we appreciate your continued business! We look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more! Regards, Walter's Automotive

July 09, 2016

Definitely the best Mercedes dealership in SoCal I walked into Walters Mercedes with little confidence in purchasing a new car. My credit was less then perfect and the amazing thing is that they cons More

by Jranus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Filomena Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Nouri
Jul 13, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks Jranus! It's wonderful to hear that you had such a pleasant experience with Matt and Filomena, and that they were able to assist you through the trade-in process. We're so glad that they were helpful and attentive, and made sure that you got a great deal on your new CLA 250. We appreciate your business and look forward to working with you again in the future. Don't forget to check us out on Twitter and Facebook for savings, updates, and more! Regards, Walter's Automotive

July 08, 2016

Great Experience Dealt with the service center for the first time and the customer service was amazing, they had the best communication. My service advisor was Jr Rodr More

by kelly213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 13, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Kelly! We're happy to hear that your first service experience with us was so pleasant, and that JR made sure that you were well accommodated and kept well informed. We appreciate your business and look forward to seeing you for your next service! Please be sure to check us out on Twitter and Facebook for savings and updates before your next visit. Regards, Walter's Automotive

July 08, 2016

excellent service beyond our expectation . Thanks Greeted with a smile, overall they are just there for us Satisfied and excellent service, we love the loan car it was priceless. Thanks to all More

by Ventura101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apollo , Ted Pyle
Jul 13, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Ventura101! We're pleased to hear that you continue to feel so at ease and accommodated each time you come in. We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more! Regards, Walter's Automotive

July 07, 2016

great dealership, nice and professional staffs, It was a great experience buying my GLC at Walter's. The sales manager Andreas was very decent, friendly and professional. The buying process was stra More

by harry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Guerrero, Andreas Rosenthal
Jul 13, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks Harry! We're so glad that Andreas and Julio were so helpful and accommodating, and made sure that your car buying experience was pleasant from star to finish. It's wonderful to know that you felt welcomed and at ease with their assistance, and that they were able to ensure that the process was smooth and convenient. We appreciate your recommendation and hope you're enjoying your new car! Please be sure to check us out on Twitter and Facebook for savings, updates, and more! Regards, Walter's Automotive

July 06, 2016

Walter's MB is amazing! I purchased my first Mercedes-Benz almost 2 weeks ago from Walter's. Andrew Wagner made the experience so easy and stress free. He had my new car park More

by ashleysimanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Wagner
Jul 13, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for taking the time to share your feedback, Ashleysimanie! We're happy to hear that Andrew was so helpful and attentive, and made sure that the process of purchasing your new car was as smooth and hassle-free as possible. We're glad it was such a pleasant experience, and we hope to work with you again in the future! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

July 02, 2016

I really enjoyed working with Matt Nouri, he made the proces s simple and fast. And was able to honor the price and better compared to other dealers. Very straight forward and honest. He will do his best for you More

by RiversideFitBodyBootCamp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Nouri
Jul 06, 2016 -

Walter's Mercedes-Benz of Riverside responded

We're happy to hear that Matt was so helpful and attentive, and made sure that the process of purchasing your new vehicle was quick and convenient. It's wonderful to know that he made sure all of your needs and expectations were met, and got you the best deal possible! We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more! Regards, Walter's Automotive

July 02, 2016

Exceptional Dealer Andreas was a phenomenal salesman and was extremely helpful in all aspects with the whole process! His accent and overall stature is very appealing an More

by alextseng616
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andreas Rosenthal
Jul 06, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, alextseng616! We're glad to hear that Andreas was so helpful and attentive, and made sure that you were well accommodated throughout the whole car buying process. We appreciate your business and hope to work with you again in the future! Please be sure to check us out on Twitter and Facebook for savings updates, and more! Regards, Walter's Automotive

July 01, 2016

exellent service Honest people, explained the process of getting the loan very well. Had patience answering our questions. Very courteous and have since of humor . O More

by Ventura101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Pyle, Wade Liu, Andy Towns
Jul 06, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks Ventura101! It's great to hear that you had such a pleasant experience with us, and that you felt well accommodated and informed throughout the process. We appreciate your business and hope to work with you again in the future! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

July 01, 2016

Excellent Walters has the best service. Mark Espinoza always makes sure my Sprinter gets done on time and for the right price. I used to shop around but I don't More

by David lange
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Espinoza
Jul 06, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks David! We're happy to hear that Mark has made you feel so well accommodated, and makes sure that your vehicle stays in great shape. We're glad you have such great experiences with us each time you come in, and we look forward to continuing that in the future! Please be sure to check us out on Twitter and Facebook for savings and update before your next visit. Regards, Walter's Automotive

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