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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,244 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,244 reviews

July 31, 2016

Christian Did a Great Job We knew what we wanted and told Christian Garcia-Felix. He showed us our options, answered our questions, and didn't try to sell something we didn't More

by frankandjo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Guerrero, Christian Felix
Aug 03, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks Frank and Jo! We're happy to hear that Christian was so helpful and informative, and made sure all of your questions and concerns were addressed. It's wonderful to know that he helped you find exactly what you were looking for, and made the process as smooth as possible! We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

July 31, 2016

Eric Rockey Was Amazing! I highly recommend this dealership if you are in the market for Mercedes-Benz - and if you check it out - ask for Eric Rockey! He was friendly, profes More

by Moxie123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Rockey
Aug 03, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the recommendation, Moxie123! We're happy to hear that Eric made your experience so pleasant, and that he was able to make sure you were well accommodated throughout the sales process. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more! Regards, Walter's Automotive

July 31, 2016

Great day to buy a GLC at Walters Andreas is an excellent Salesperson...will recommend my potential car buying friends to him!!! Thanks for the free car washes. Wishing him and the d More

by Raj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andreas Rosenthal
Aug 03, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Raj! We're happy to hear that Andreas was so helpful and attentive, and made sure that you had a pleasant and accommodating experience. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more! Regards, Walter's Automotive

July 30, 2016

Alex Ramirez , the service advisor at Mercedes service center is very patient, meticulous and thorough. I have been taking my cars for all service needs to Walters More

by Sandhu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks Sandhu! We're happy to hear that Alex has been so helpful and attentive to you, and continues to ensure that you receive nothing short of top notch customer care each time you bring your car in. It's wonderful to know that he keeps you well informed, and always returns your vehicle to you in great shape. We appreciate your loyalty over the years and we look forward to working with you again in the future. Don't forget to check us out on Twitter and Facebook for savings and updates before your next visit! Regards, Walter's Automotive

July 29, 2016

Above & Beyind Peter, Aaron, and Julio went out of their way to make sure we got the best deal possible. My husband & I went in considering one certified, pre-owned More

by VictoriaT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Tecson, Aaron Johnson, Julio Guerrero
Aug 03, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks Victoria! We're happy to hear that Peter, Aaron, and Julio were so helpful and attentive during your latest car buying experience, and that they were able to work together that you were well accommodated from start to finish. It's wonderful to know that you felt welcomed and at ease, and that they were able to help you find some great deals on your new vehicles! We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more! Regards, Walter's Automotive

July 29, 2016

Good service Gental sells man. Leave me a happy afternoon for buying a Mercedes. The car is good too. Like it a lot. Recommended to people who want a Mercedes. More

by Luping Han
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andreas Rosenthal
Aug 03, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Luping! We're pleased to hear that you had such a pleasant car buying experience, and that you were well accommodated throughout the process. We appreciate your recommendation and hope to work with you again in the future! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

July 27, 2016

Wonderful Experience! Andreas was Great!!! No hassle and very honest. He got us more than we expected for the price we wanted... I will be coming back to see him again for More

by Suny H Henry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andreas Rosenthal
Jul 28, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, Suny! We're so pleased to hear that Andreas was so helpful and attentive, and helped you get a great deal on your new car. We appreciate your business and look forward to working with you again in the future! Thanks for the 5-star rating, Mark! We're glad you had a great experience and that Alex was able to make sure that you were well accommodated and that you got your car back in great shape. We appreciate your business and look forward to working with you again in the future! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

July 25, 2016

Excellent customer service I continue send my vehicle for service but this time, i got small problem in my van and they gave me best service. I always prefer this dealer. More

by Irfan Mevawala
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jul 27, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks Irfan! We're happy to hear that we were able to resolve the issue you were having with your van, and ensure that you continue to have nothing short of excellent service experiences. We appreciate your business and look forward to working with you again in the future! Please be sure to check us out on Twitter and Facebook for savings and updates before your next visit. Regards, Walter's Automotive

July 23, 2016

Outstanding Service and Price After months of searching for a used GLK350 I found my dream auto at Walter's Automotive. The unbeatable price brought me to the Riverside dealership More

by Jen from Carlsbad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Nouri
Jul 27, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks Jen! We're pleased to hear that you had such a great experience with Matt, and that he was able to help you purchase your dream car! It's wonderful to know that all of your needs and expectations were met, and that you felt so confident with your purchase. We're so glad we could make your drive out to Riverside worthwhile, and we appreciate your business! We hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings and updates before your next visit. Regards, Walter's Automotive

July 23, 2016

Service department eas really excellent Alex Ramirez was really patient he explained everything I will bring my car back for service again and I would recommend my family and friends to come More

by Lavoyce Harper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Ramirez, Alan Villasenor
Jul 27, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks Lavoyce! We're happy to hear that you were so well accommodated, and that Alex made sure you were well informed throughout your service experience. We appreciate your recommendation and look forward to seeing you on your next service visit! Please be sure to check us out on Twitter and Facebook for savings and updates before your next visit. Regards, Walter's Automotive

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