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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,244 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,244 reviews

August 13, 2016

Awesome service ! Bought our second car from Rick. Top notch service ! Highly recommended . Would definitely encourage anyone looking for a car to go straight to this d More

by Bsuarez45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Usary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ted Pyle, Glen Thackeray, Rick Akigbe, Julio Guerrero
Aug 15, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks Bsuarez! Were' happy to hear that Rick was so helpful and attentive, and made your car buying experience so pleasant. We appreciate your experience and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

August 11, 2016

Excellent Customer Service I've had the best experience with this dealership. From the time I purchased my car to coming in and getting maintenence it's always been pleasant. M More

by Miraface
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, Miraface! We're pleased to hear that you have had such great experiences with us, and that Alex was able to make sure that trend continued through your latest visit. It's wonderful to know that he was so helpful and attentive, and made sure it was a convenient process for you! We appreciate your business and look forward to working with you again in the future. Don't forget to check us out on Twitter and Facebook for updates and savings for your next visit! regards, Walter's Automotive

August 10, 2016

Customer Service As always, I was pleased to have maintenance done on my E350. My service agent is Brandon Monaco. He treats me with courtesy and sound advise. I fe More

by Gisi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Aug 11, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks Gisi! We're happy to hear that you continue to have such great service experiences, and that Brandon keeps your car in great shape. It's wonderful to know that he extends advice and information to you that you can trust! We appreciate your business and look forward to seeing you on your next service visit. Don't forget to check us out on Twitter and Facebook for savings and updates! Regards, Walter's Automotive

August 09, 2016

Splendid customer service Matt is an outstanding, straight forward, professional, classy young man. We will be doing business with him on our next vehicle we either lease or pu More

by Winston3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Towns, Matt Nouri
Aug 09, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks Winston! We're so glad that Matt made your car buying experience so pleasant, and made you feel so confident in your purchase. We appreciate your business and hope you're enjoying your new car! Please be sure to check us out on Twitter and Facebook for savings, updates, and more! Regards, Walter's Automotive

August 08, 2016

Excellent Salesperson Andreas Rosenthal knows his business well, very thorough and nice. He was able to send us home with the car we wanted the same day, hassle free. Tha More

by ARMANDO/BELEN QUINTOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andreas Rosenthal
Aug 09, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, Armando! We're pleased to hear that Andreas and Bob were so helpful and attentive, and made sure you had a convenient, hassle-free experience. We appreciate your business and hope to work with you again in the future! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

August 08, 2016

One of a kind customer service The customer service Andreas Rosenthal provided us with was one of a kind. He was very informative, educated, respectful, helpful, and honest. He neve More

by Chawnjones1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Guerrero, Andreas Rosenthal
Aug 09, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, Chawnjones1! We're pleased to hear that you had such a pleasant experience with Andreas, and that he made sure you were well accommodated. It's wonderful to know that he and Julio worked together to ensure that each step of your car buying process was smooth and hassle-free! We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more! Regards, Walter's Automotive

August 01, 2016

Best Experience Just like to give credit when credit is due. Honestly Bob Murray was THE BEST. No bs, no hassle and super welcoming. Just came from a previous dealers More

by Cali723
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Murray
Aug 03, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for taking the time to share your feedback, Cali! We're so happy to hear that Bob was so helpful and attentive, and made sure that he could make your car buying experience so pleasant. We're glad he was able to turn your previous experience around at another dealership and make sure that you enjoyed yourself through the process! We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more! Regards, Walter's Automotive

July 31, 2016

Fa bulbous Experience ANDREAS, Very professional, and corteous induvidual. From the moment we met he knew what I wanted. The car is an awesome machine, where ever I travel More

by Yolanda patlan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andreas Rosenthal
Aug 03, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, Yolanda! We're happy to hear that you had such a pleasant experience with Andreas, and that he was so helpful and attentive throughout the process. It's wonderful to know that he made sure all of your needs and expectations were met, and that you found the exact car that you were looking for! We're glad you're enjoying your new car, and appreciate your business. Please be sure to check us out on Twitter and Facebook for savings, updates, and more! Regards, Walter's Automotive

July 31, 2016

Best salesman Eric Rockey! Walter's has some great salesman but Eric Rockey is amazing! He's very knowledgeable and made my overall car buying experience a pleasure!! Definitely More

by Levy223
Recommend Dealer
Yes
Employees Worked With
Eric Rockey
Aug 03, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Levy! We're happy to hear that Eric was able to make your car buying experience s pleasant, and made sure you were well accommodated throughout the whole process. We appreciate your recommendation and hope you're enjoying your new car. Please be sure to check us out on Twitter and Facebook for savings, updates, and more! Regards, Walter's Automotive

July 31, 2016

My Great Experience It was a pleasure getting a car at Walter's! Jin Lee was the best. He listened to all my questions and answered my questions in a courteous manner. He More

by yys920515
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Lee
Aug 03, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, yys920515! We're happy to hear that Jin was able to make you feel so well accommodated, and made sure that all of your questions and concerns were addressed. It's wonderful to know that he made sure your car buying experience was so efficient and convenient, and that you got a great deal! We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more! Regards, Walter's Automotive

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