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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,330 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,330 reviews

November 01, 2016

David Greene service with excellence I visit Walters MBZ service department annually if not more when needed. David Greene has been working with me and assisting with my vehicles for seve More

by Deon1854
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Nov 07, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks Deon! We're happy to hear that David has been so helpful and attentive to you over the years, and always makes sure that your vehicles are well taken care of. We appreciate your business and look forward to seeing you on your next service visit! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

October 31, 2016

Jin Lee is the best salesmen. Jin Lee is the best sales rep. I had leased few Mercedes-Benzs from Walters and he made sure I keep coming back to this family owned dealership with p More

by Merc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Usary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jin Lee, Julio Guerrero
Nov 07, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks Merc! We're happy to hear that Jin has made your leasing experiences so pleasant, and that you continue to feel so well accommodated each time. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

October 31, 2016

Happy customer's Thank you Walters Mercedes Benz of Riverside. Christian was patient and knowledgeable about the cars on your lot. Also was able to find the car we nee More

by George Fernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Pyle, Christian Felix
Nov 07, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks George! It's wonderful to hear that Christian was so helpful and attentive, and made sure that you were extended all the advice and information you needed in order to make a confident decision about your purchase. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

October 30, 2016

I got the best deal at Walter's! I went to Walter's for their Waltoberfest Sale and got the sweetest deal in the world!!! They have a nice selection of cars that are reasonably pr More

by Tyty4230
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Nasser
Nov 03, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, Tyty4230! We're so pleased to hear that you had the chance to take advantage of the great deals that were available during Waltoberfest, and that Jackie made the process so pleasant and accommodating. It's wonderful to know that all of your needs and expectations were met, and that Jackie made you feel at ease from start to finish. We appreciate your business and hope that you and your parents are enjoying your new cars. Please be sure to check us out on Twitter and Facebook for savings, updates, and more! Regards, Walter's Automotive

October 30, 2016

Car buying experience Can't say enough about the pleasant experience my wife and I had buying our car from bob. Very knowledgeable about the product and a "no" pressure or More

by Hckyfanz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Murray, Ari Abdolhosseini
Nov 07, 2016 -

Walter's Mercedes-Benz of Riverside responded

It's great to hear from you, Hckyfanz! We're glad that Bob was able to make you and your wife feel so well accommodated, and made sure that you were well informed about the vehicle you were interested in. It's wonderful to know that it was a smooth, hassle-free process, and that the assistance that you received made you feel so confident in your purchase. We appreciate your business and hope to work with you again in the future! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

October 29, 2016

Very bad out of state sale I am not sure how they get these great reviews! May be in person sales are better. But my experience with out of state sales was very bad. I received More

by Out of state buyer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jin Lee
October 25, 2016

Excellent Service! Fast efficient service. Willingness to meet me on my terms and took the initiative to bring the cost down from the asking price to what I could afford More

by DavidCat66
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Nouri
Oct 27, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks David! We're so glad to hear that you had such a great experience, and that all of your needs and expectations were met. It's wonderful to know that you were able to get a great deal, and we hope you're enjoying your new car! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

October 25, 2016

Sales Visit We were just looking at cars and decided to purchase a vehicle from Walter's Automotive. Bob Murray was our sales consultant, he was very friendly, c More

by Laurie & Phil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Murray
Oct 27, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for sharing your experience with us, Laurie and Phil! We're so pleased to hear that Bob was so helpful and attentive, and made sure you were well informed about all of your options. It's wonderful to know that he made you feel so confident with your purchase, and we appreciate your recommendation! We look forward to seeing you again when your new car is ready for its first service. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

October 25, 2016

Service We had purchased a vehicle from Walter's Automotive and had a Due Bill and when we brought the vehicle in Bob Murray was on his day off and he had Ton More

by Laurie & Phil
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Toni Hajj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks again, Laurie and Phil! We're happy to hear that Tony made sure that all of your questions and concerns were addressed, and that you felt well accommodated in Bob's absence. We hope to work with you again in the future! Don't forget to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

October 25, 2016

Consistent Great visit - communication was awesome - timely and well done. The detailed explanation about the service was above and beyond. I love that they wash More

by Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Funk
Oct 27, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Kim! We're happy to hear that you were so well accommodated, and were kept informed about your vehicle's status from start to finish. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

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