Walter's Mercedes-Benz of Riverside

Service Appointment As always, Brandon Monaco provided excellent service which is what I always expect and receive at Walter's Mercedes Benz. From the time I arrive for m As always, Brandon Monaco provided excellent service which is what I always expect and receive at Walter's Mercedes Benz. From the time I arrive for my service appointment, enjoying a fresh cup of coffee, catching-up with my friend, Tyler Usary-Service Manager, a leisurely tour of the new car showroom and lot, until I pick-up my well-serviced and professionally-washed car, results in a very pleasant and enjoyable time well spent. Thanks!!! More

Excellent Service I had to bring my Mercedes E350 in for service A and I scheduled an appointment with Brandon Monaco. I always like Brandon to help me out with service I had to bring my Mercedes E350 in for service A and I scheduled an appointment with Brandon Monaco. I always like Brandon to help me out with service because he always keeps me informed whats going on and he helps me get a loaner day so I can go to work. As soon as my car is done Brandon will always call me to let me know my car is ready. This is my first Mercedes and I will never drive another brand of car. I'm loyal to Walter's. More

Jr in Service is Mercedes I just finished another service experience at Walter's Mercedes and I feel great. JR literally makes you feel like a million bucks and is the poster c I just finished another service experience at Walter's Mercedes and I feel great. JR literally makes you feel like a million bucks and is the poster child of Mercedes quality and service. While waiting for a complimentary car wash and enjoying fresh apples, cookies and coffee, JR made sure to go out of his way to make me feel at home. Thank you to the sales manager as well for explaining the simple lease upgrade options without any pressure. More

Top of the line buying experience for a top of the line car We had the absolute privilege to be assisted in our purchase by Andrew Wagner. I must say that there was not one question that he did not have the ans We had the absolute privilege to be assisted in our purchase by Andrew Wagner. I must say that there was not one question that he did not have the answer to. He studies his vehicles and represents that to us the customer. Coming from purchasing a BMW with a terrible experience from sales to problems with the car and then having the worst service center experience, I decided it was time to switch to Mercedes. They never tried to oversell and always wanted to make sure that the deal was the best for me especially when I was pondering lease vs purchase. I ended up leasing a 2017 S63 AMG and not only was the car stunning but I could not say enough good things about Andrew and Walters Mercedes of Riverside. It is rare to find such professionalism and someone who actually loves their job and I could tell that Andrew was passionate about his job. He made the buying experience actually pleasurable and spent about 2 hours training me on some of the tech and invited me back for another session. There were no stones left unturned and I left with a perfect experience of my purchase and the best decision to choose this dealer. Most importantly, Andrew has me as a client for life including my family and my business and we will be sending as many friends and family to become apart of this dealership. Thank you to Walters and to the articulate, intelligent and enjoyable, Andrew! More

My First Maintenance Appointment I'm very Satisfied for the whole service, My agent David Greene guided me thru the processes. They washed my car even in the inside!!! I recommend th I'm very Satisfied for the whole service, My agent David Greene guided me thru the processes. They washed my car even in the inside!!! I recommend the Prepay maintenance cover. I paid $0 dollars for my service. The Waiting area is very modern and confortable. Thanks Mr.Greene! More

Satisfied Sunroof I had to take my car in after work one day because my sunroof had blown out. JR Rodriguez assisted me and got me a really nice loaner car for the week I had to take my car in after work one day because my sunroof had blown out. JR Rodriguez assisted me and got me a really nice loaner car for the weekend. They got my car repaired quickly and I was very pleased with the outcome. I highly recommend Walter's Mercedes. Very Professional and attentive. Great job! More

Wonderful experience! Bob Murray did a wonderful job of taking care of me and my new car purchase. He was extremely patient and helpful with me as I really wasn't sure wha Bob Murray did a wonderful job of taking care of me and my new car purchase. He was extremely patient and helpful with me as I really wasn't sure what car I wanted. My situation was a bit of a tricky one with a trade in that I had and he worked very hard to find me a car that would fit my needs and budget. He treated me like family and went way above the call of duty as a salesman to make sure I drove home in the car I fell in love with. I will assuredly send my friends and family to Bob if they are in the market for a Mercedes. He's truly one heck of a guy! To add....everyone at the dealership was extremely kind and helpful which made for a really nice car buying experience. More

Lease return and new car lease Art Miranda has just gotten me into yet another Benz and I could not be happier with the whole experience. He got as much info as he could in advance, Art Miranda has just gotten me into yet another Benz and I could not be happier with the whole experience. He got as much info as he could in advance, so my time at the dealership was cut way down. He was very knowledgeable about the car and made me feel very comfortable with my choice. More

Estevan Alvarez is the best! I had the pleasure of working with Estevan Alvarez recently for the purchase of my C300. He was very knowledgeable about the vehicle, he taught me a l I had the pleasure of working with Estevan Alvarez recently for the purchase of my C300. He was very knowledgeable about the vehicle, he taught me a lot of neat options that I had no clue the car came with. He was also very funny throughout the whole process, you usually feel closed off around sales reps but he made me feel so comfortable! Thanks so much Estevan for helping me you’re amazing! More