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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,385 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,385 reviews

December 22, 2016

Great car buying experience Great experience buying a 2017 Mercedes C300 cabriolet. Mike Marotta was knowledgeable and had a great sense of what we needed to hear about and what More

by Drummer28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Johnson, Julio Guerrero, Mike Marotta
Dec 30, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Drummer28! We're pleased to hear that Mike was so helpful and attentive throughout your car buying experience,and that he made sure all of your needs and expectations were met. We hope you're enjoying your new Cabriolet and look forward to working with you again in the future! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

December 22, 2016

E350 purchase Andrew Wagner made purchasing our 2014 E350 simple and painless, He took the time to show us a few E350's and explained each one to us. very knowledge More

by ruben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Wagner
Dec 30, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks Ruben! We're so pleased to hear that Andrew was so helpful and attentive, and made sure you were well informed about all of the options and features that were available to you. It's wonderful to know that he was able to quickly and efficiently take care of the issue that came up, and that it was an overall pleasant experience! We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

December 21, 2016

Great buying experience! I purchased a new Mercedes Benz C45 from Walter's which I absolutely love. My sales consultant Michael Marotta helped me find the Mercedes Benz that b More

by Sheldon L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Marotta
Dec 22, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the feedback, Sheldon! It's great to hear that Michael was so helpful and accommodating, and worked diligently to help you find the car that was perfect for you. We appreciate your business and hope you're enjoying your new car! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

December 21, 2016

Service Once again...got a amazing Service at Walter's Mercedes Mercedes, Riverside, CA. Greatly appreciate JR's help in accomodating us and addressing the co More

by Raj
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2016 -

Walter's Mercedes-Benz of Riverside responded

It's great to hear from you Raj! We're glad you had another pleasant service experience, and that JR was so helpful and attentive throughout the process. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

December 21, 2016

Great service! Alex Ramirez in the service department was very helpful with the service of my Mercedes Benz C300. I appreciate the great service at Walter's! More

by Tina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks Tina! We're happy to hear that Alex was so helpful and attentive, and that he made sure your car was well taken care of. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

December 20, 2016

Service I took my car in for its A5 Service and meet Alex Ramirez. He was very polite, and took his time to answer my questions, and took me over to get my co More

by Nana's wheels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback! We're so glad that Alex was so helpful and attentive, and made sure all of your questions and concerns were addressed. It's wonderful to know that you were well accommodated, and that your car was well taken care of! We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

December 20, 2016

Maintenance Appointment Alex Ramirez has excellent communication skills and helps to build customer confidence in the services that are needed, even when some may have been u More

by Ms. Jean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2016 -

Walter's Mercedes-Benz of Riverside responded

It's great to hear from you, Jean! We're so glad that Alex was so helpful and attentive, and that he was able to make you feel so confident and at ease with the customer care that he extended to you. It's wonderful to know that all of your questions and concerns were addressed, and we hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

December 20, 2016

Terrific Service!! It's aways a great experience at Walter's! I have purchased and have had service completed as well. I would recommend Walter's without a doubt. More

by E350
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Dec 22, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating! We're happy to hear that you had another great experience with us, and we appreciate your business. We look forward to working with you again in the future! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

December 20, 2016

Exceeded Expectations! First off... I live 5 min. from "another" Mercedes dealership who also had the car I wanted. The reason I didn't buy from them came down to the way I More

by doctorgreg
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Guerrero, Matt Nouri
Dec 22, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great recommendation, Greg! It's so wonderful to hear that you were so well accommodated by our team, and that Matt and Julio were so helpful and attentive the from star to finish. We're glad they were able make you feel so confident and at ease throughout the process, and we appreciate your business! We hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

December 20, 2016

Service Appointment As always, Brandon Monaco provided excellent service which is what I always expect and receive at Walter's Mercedes Benz. From the time I arrive for m More

by Confidential
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Usary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Monaco
Dec 22, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback! We're so pleased to hear that Brandon was once again able to extend such excellent customer care to you, and make sure that you were well accommodated from start to finish. We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

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