Walter's Mercedes-Benz of Riverside

A++++++ experience I have been a manager myself, and I know how to spot a good employee within a minute or two. Chris Drumm is the most outstanding and exceptional sales I have been a manager myself, and I know how to spot a good employee within a minute or two. Chris Drumm is the most outstanding and exceptional sales person I have met. In the last month, I have met more than a dozen sales person and been to top dealers. Chris Drumm is the sole reason I sealed the deal with Walter's. He displayed in action what "above and beyond" really means. He made the car leasing process so easy, comfortable, and actually enjoyable. He concentrated on what my likes and needs were, while all the other dealers were all about trying to get a penny more out of me. I will be definitely referring people to Chris Drumm and also will be going back to him when my next lease comes around. Thank you Chris for such a great, A++++++++ experience!!! More

Excellent service with no haggle Jin Lee provided me with excellent service on my new Mercedes Benz C43 AMG. He took the time to let me try all types of used and new cars and compare Jin Lee provided me with excellent service on my new Mercedes Benz C43 AMG. He took the time to let me try all types of used and new cars and compare the prices. I absolutely love my new car and am forever grateful for his service and patience. I will absolutely be a repeat customer. More

First Timer Mike Marotta and Sales Manager Bryan where great. This was our first purchase in the luxury car market. It was the best buying experience we'be had. G Mike Marotta and Sales Manager Bryan where great. This was our first purchase in the luxury car market. It was the best buying experience we'be had. Great car at great price. End of year CPO all the way! More

Wife's Chritmas couldn't have been better I went in on December 7th and purchased a Mercedes GLS 450 2017 for my wife. They held it for me until the 24rth and helped orchestrate the most memor I went in on December 7th and purchased a Mercedes GLS 450 2017 for my wife. They held it for me until the 24rth and helped orchestrate the most memorable surprise for my wife ever. Alen Villasenor was a true professional and very kind with us. He delivered the vehicle with surprises inside ready to go. I will be gong back next year to purchase the car of my dreams Mercedes C 550 convertablie from him for sure!! More

Smooth sailing purchase Chris Drumm made it easy to make my first Mercedes purchase. Didn't have to drive out and later on find out that you can't purchase the car(like what Chris Drumm made it easy to make my first Mercedes purchase. Didn't have to drive out and later on find out that you can't purchase the car(like what most other dealers would) More

Best car buying experience of my life! Walter's automotive and in particular Robert W. Murray made buying my new GLC-300 the BEST automotive experience in my life. Everything was handled ov Walter's automotive and in particular Robert W. Murray made buying my new GLC-300 the BEST automotive experience in my life. Everything was handled over the phone. The price was better than I expected. When the car arrived, Bob drove it to me! Great car, Great dealer, Great Customer Service. Thank you Bob! More

Good Service for my GLK Great service as usual! J Rodriguez you kindly helped me out & got me in & out in a timely manner. Thanks so much! Until next service. Great service as usual! J Rodriguez you kindly helped me out & got me in & out in a timely manner. Thanks so much! Until next service. More

Walters Automotive in Riverside, CA The entire staff members were very professional and friendly. They made the entire purchasing/ leasing experience enjoyable. We purchased a Mercedes The entire staff members were very professional and friendly. They made the entire purchasing/ leasing experience enjoyable. We purchased a Mercedes through the same dealership l5 years ago and the sales person Mike Marotta answered our questions and we were satisfied with his professionalism. More

thank you! This was my first experience in purchasing a Mercedes. I was emailing around to various Mercedes dealerships to inquire about a new car to buy. Chris This was my first experience in purchasing a Mercedes. I was emailing around to various Mercedes dealerships to inquire about a new car to buy. Chris was one of the few to respond to me in a timely manner, and because he was very helpful in answering my questions and eager and willing to help me get a great deal, I decided to check out Walter's over other dealerships. When I got there, I was greeted by Matt and got his undivided attention. He was nothing short of considerate and courteous. He showed me a model even better than the one I was considering buying, and was able to offer me a very good price that I just couldn't refuse. And Andy helped me complete the finishing touches on my deal. It was a real pleasure working with everyone. All in all, I had such a wonderful experience, I would highly recommend Walter's and the staff here to anyone else considering the addition of a Mercedes to their household. You made my new year! More

Alex Ramirez ...is faster than Dominos My radio/phone has been having issues. I was about two minutes from the dealership. I didn't call just drove right in. I was greeted and seated in 3 m My radio/phone has been having issues. I was about two minutes from the dealership. I didn't call just drove right in. I was greeted and seated in 3 minutes. Alex Ramirez had a car for me and I was on my way in less that 20 minutes!! His follow up is great and I can always count on him for great service...Also my guy Christian Garcia greeted me like family! More