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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,329 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,329 reviews

December 08, 2016

David was very helpful David was very responsive to our service needs. He was very accommodating and thorough during our service visit. He made sire we were completely satis More

by Patrick Flaherty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Funk
Dec 13, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks Patrick! It's great to hear that David was so helpful and accommodating, and made sure that you felt welcomed and at ease from start to finish. We're glad that all of your needs and expectations were met, and we hope to work with you again in the future! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

December 08, 2016

Very good experience My service advisor David Funk was very helpful. He ptiently explained to me he differences between services types A, B and C. I had very positive exp More

by shenxf168
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Funk
Dec 13, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks shenxf168! We're pleased to hear that David was so helpful and informative, and made sure you were well aware of your options. It's wonderful to know that you had a pleasant, accommodating experience, and we hope to work with you again in the future! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

December 07, 2016

Scheduled Maintenance My Service Advisor Brandon Monaco was very knowledgeable about the Mercedes Benz maintenance process. He answered all of my questions regarding my E-4 More

by Achaney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Dec 13, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks Achaney! We're so glad that Brandon was so helpful and informative, and that he made sure all of your questions and concerns were addressed during your latest service visit. We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

December 07, 2016

Service A was provided for my GLC 300. Thank you J Rodriguez for providing excellent service for my vehicle, as always!...I greatly appreciate your help. Keep up the good work! Thank you v More

by Raj
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Raj! We're happy to hear that JR was so helpful and accommodating, and made sure that your car was well taken care of. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

December 07, 2016

A 5-Star Sales Counselor Sales Counselor Aaron Jensen was very professional. He handled negotiation with great ease. We never felt intimidated. He made us feel as if we knew e More

by ROBERT DE LEON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Jensen
Dec 08, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, Robert! It's wonderful to know that Aaron was so helpful and accommodating, and made you feel welcomed and at ease through each step of the process. We're glad that all of your needs and expectations were met, and made sure that your experience was so pleasant! We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

December 07, 2016

Welcome to my family This been the most amazing experience I had on a dealership for the service department i took my car a couple times and I was supposed to be upset for More

by Nestorhellboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks Nestorhellboy! We're so pleased to hear that you have had such pleasant experiences with JR, and that he always takes great care of you and your vehicle. It's wonderful to know that he addresses all of your needs and concerns, and makes you feel confident in the work that is done on your car. We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

December 06, 2016

Outstanding Service David was so helpful not only in providing excellent maintenance on our vehicle, but also in follow-up and accommodating our time schedule. We felt c More

by Judy Mahoney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Dec 08, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks Judy! We're so pleased to hear that David was so helpful and thorough throughout your service experience, and that he made sure you were well informed from start to finish. We appreciate your business and hope to see you again for your next service visit! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

December 06, 2016

Awesome Thank you Mark Interlicchia for your quick and awesome service, you are very knowledgeable about the situation and you knew just what to do the new k More

by Rramos4520
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Rramos! Mark will be happy to hear that he made your service experience so pleasant, and that he was able to get your car back to you in great shape. We're glad that you felt confident in the service that was extended to you, and we hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

December 05, 2016

Pamela Peterson Very Satisfied Brandon Monaco is my service advisor. He is very informative and explains all the needs of my vehicle service intervals. He is extremely pleasant an More

by Pamela Peterson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Dec 06, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing your experience with us. We are glad to hear your time with Brandon Monaco was so pleasant. We look forward to the next opportunity to serve your automotive needs. Don't forget to follow us on Facebook and Twitter to keep up with savings and updates. Regards, Walter's Automotive

December 04, 2016

Always convenient I had a pretty busy schedule to keep and wanted to just drop my car off and leave. Brandon set everything up for me and had a car available for me whe More

by glk350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Dec 08, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback! It's wonderful to hear that Brandon was so accommodating to your schedule, and made sure that you were well accommodated while your vehicle was worked on. We're glad the process was hassle-free and convenient for you, and that you were well informed from star to finish. We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

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