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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,265 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,265 reviews

November 16, 2016

Thrilling Experience We first walked to the main floor and one of the sales consultant asked if we were being helped already and we said no. He then went up to get Eddy E More

by Cruzing_101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks Cruzing_101! We're so glad that you had such a pleasant experience with Eddy, and that he was able to make the car buying process hassle-free and enjoyable for you. We're glad you're enjoying your new car, and we hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

November 16, 2016

Well Done..... Brandon M. Quick, Professional and Efficient. Greeted immediately by Brandon Monaco, very friendly and treated me professionally. Very quick service, informative and even went above and beyond to More

by WRH EClass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Nov 17, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback! We're pleased to hear that Brandon was so helpful and accommodating, and made sure that you had a great service experience. It's wonderful to know that your car was quickly and efficiently taken care of, and that all of your needs and expectations were met! We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

November 16, 2016

Was Very Helpful I recomend Walters Dealership, Was very satisfied with the sales man and satisfied with the car i purchased.They have a large varity of cars and I rec More

by woolley26
Recommend Dealer
Yes
Employees Worked With
Rashad Whitlow
Nov 17, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the recommendation, woolley! We're so pleased to hear that you had such a great car buying experience, and that we were able to make sure that all of your needs and expectations were met. We're glad you're enjoying your new car, and hope to work with you again in the future! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

November 15, 2016

New car purchase. This was the most pleasant auto purchase my wife and I have ever experienced! They listen closely to what we wanted and delivered on point, no over s More

by Bill C. Riverside
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Pyle, Jackie Nasser
Nov 16, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Bill. We're happy to hear that you and your wife had such a great car buying experience, and that you felt well accommodated from start to finish. We appreciate your business and hope to work with you again in the future! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards. Walter's Automotive

November 13, 2016

Alex Ramirez Brought my G Wagon in for service, Alex was very helpful and explained things very well, loaner car was given. Service done on time. Price was reasona More

by ALGOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Algos! We're happy to hear that you had a great service experience with Alex, and that he made sure to take the time to go through all of your vehicle's service needs. It's wonderful to know that you felt well accommodated, and that it was a hassle-free process for you. We appreciate your business and hope to work with you again in the future. Don't forget to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

November 12, 2016

Outstanding service by David Greene David Greene has always provides an outstanding service and listen to the clients. Every time the car has issues, David always open to check ups and t More

by Firouzeh.G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Nov 15, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Firouzeh! We're happy to hear that David has once again made your service experience so pleasant, and that he makes you feel so well accommodated. It's wonderful to know that he's so helpful and attentive, and makes sure that all of your vehicle's service needs are taken care of. We appreciate your business and look forward to seeing you on your next service visit. Don't forget to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

November 12, 2016

Excellent Service Rod was so courteous and helpful. He took care of the problems with the rear camera as well as the physical damage to the side bumper. So grateful it More

by Tranh Dhalla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Felix, Andy Towns, Rod Carry
Nov 15, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks, Tranh! We're so pleased to hear that Rod was able to make sure that you were so well accommodated during your service visit, and that your vehicle's necessary repairs were thoroughly taken care of. It's wonderful to hear that it was an efficient and hassle-free experience, and that all of your needs and expectations were met. We appreciate your business and hope to work with you again in the future. Don't forget to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

November 11, 2016

First service David was excellent! I highly recommend Walter's automotive for your Mercedes benz service. They were friendly and fast! The waiting area is also very More

by Leah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Nov 15, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks Leah! We're always happy to hear about the great service that David extends to our customers, and it's wonderful to know that he made sure you were well accommodated throughout your visit. We appreciate your recommendation and hope to work with you again in the future! Don't forget to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

November 11, 2016

Service A and wash ! Always a great experience at Walters MB. Everyone there is making sure your visit is an Excellent one. My service advisor has always been Brandon Mona More

by Baddbboy2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Filomena Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Monaco
Nov 15, 2016 -

Walter's Mercedes-Benz of Riverside responded

It's great to hear from you, Baddbboy2! We're glad that your latest visit was another pleasant experience, and that Brandon continues to make you feel confident and at ease with the work that is done on your vehicle. It's wonderful to know that your needs and expectations are always met, and that you always feel well accommodated. We appreciate your business and look forward to working with you again in the future. Don't forget to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

November 11, 2016

Service Center help The Service Center experience was great, with all employees proactively meeting the needs of each customer. I was immediately greeted and assigned to More

by MBZlover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks MBZlover! It's wonderful to hear that Alex was so helpful and accommodating throughout your service experience, and that all of your needs and expectations were met. We're glad that it was a quick and hassle free process, and we appreciate your business! We look forward to working with you again in the future. Don't forget to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

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