Back

Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,264 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
Contact Dealership

3213 Adams St

Riverside, CA

92504

Directions

By Type

Showing 6,264 reviews

November 18, 2016

Professional no stress Mike was exceptional and easy to work with. He was very knowledgable about his cars and went out of his way to deliver our new car to our house. We we More

by Laurie
Recommend Dealer
Yes
Employees Worked With
Mike Marotta
Nov 22, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Laurie! We're happy to hear that Mike was so helpful and informative, and that he made sure your delivery process was as hassle-free and accommodating as possible. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook to keep up with savings and updates! Regards, Walter's Automotive

November 18, 2016

GREAT SERVICE EXPERIENCE My rep Rodney Carry is always making sure you understand everything that's going on concerning your service visit. Make sure he advises you of your c More

by LJP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Carry
Nov 22, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks LJP! It's always great to hear when our service associates are able to extend top notch customer care, and we're pleased to know that Rodney made sure that you felt welcomed and accommodated from start to finish. We're glad that your car was well taken care of, and that it was an overall pleasant experience! We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook to keep up with savings and updates! Regards, Walter's Automotive

November 18, 2016

Service Repair Alex Ramirez was very friendly and knowledgeable, exceptional and easy to work with. He is one of the best service representative ever in order to sat More

by panda
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks panda! We're so glad that Alex's knowledge and expertise made your service experience so pleasant, and that you felt well accommodated from start to finish. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook to keep up with savings and updates! Regards, Walter's Automotive

November 18, 2016

Sincere Appreciation I am extremely busy with work and school so I have very limited time to conduct even the most important financial transactions. Jin Lee and staff at More

by TonyaO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Lee
Nov 22, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks Tonya! We're happy to hear that Jin was so helpful and attentive, and was able to make sure that your expectations were met in a quick and efficient manner. It's wonderful to know that he took all of your needs into consideration, and made sure that you had a great experience from star tot finish. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook to keep up with savings and updates! Regards, Walter's Automotive

November 18, 2016

Walter's Automotive Bob was very helpful and friendly. He was able to answer all of our questions. We would recommend our salesman, Bob Murray and Walter's Automotive in More

by DPolman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Murray, Julio Guerrero
Nov 22, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, DPolman! We're happy to hear that you had such a great experience, and that all of your questions and concerns were addressed by Bob throughout the car buying process. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook to keep up with savings and updates! Regards, Walter's Automotive

November 17, 2016

awesome customer service Great service and customer service. We were greeted immediately by Alex B. He was professional, informative, and attentive. Overall, great and quick s More

by fabian
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Byron
Nov 17, 2016 -

Walter's Mercedes-Benz of Riverside responded

It's great to hear from you, Fabian! We're so glad that you had a pleasant and accommodating experience with Alex, and that he made sure that you and your car were well taken care of. It's wonderful to know that it was a quick and efficient process, and we hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

November 17, 2016

Outstanding Customer service!!! I took my car in to get service and I was helped by Brandon Monaco. I have to say that he is one of the best representative ever assisted me. He was More

by Sue Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Nov 17, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks Sue! It's wonderful to hear that Brandon was so helpful and attentive, and made sure that you were so well accommodated throughout your service visit. It's wonderful to know that his knowledge and expertise made you feel so confident in the work that was done on your vehicle, and that it was an efficient, hassle-free experience. We appreciate your recommendation and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

November 16, 2016

Excellent Mike was the most greatest sale man I dealed with. He was very hornest, friendly. The most important thing was He was so professional and informative. More

by Jing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Johnson, Mike Marotta
Nov 17, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Jing! We're happy to hear that you had such a pleasant experience with Mike, and that he was able to ensure that you felt confident and well informed throughout the process. We appreciate your business and hope you're enjoying your new car. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

November 16, 2016

Great service JR did a great job. I would highly recommend. Thank you sincerely. They also did a great job on my SLK. Top notch all around. Burke More

by BJR 101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Burke ! We're so glad that JR made sure that your service experience was so pleasant, and that he made sure your car was thoroughly taken care of. We appreciate your business and hope to work with you again in the future! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards. Walter's Automotive

November 16, 2016

Thrilling Experience We first walked to the main floor and one of the sales consultant asked if we were being helped already and we said no. He then went up to get Eddy E More

by Cruzing_101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks Cruzing_101! We're so glad that you had such a pleasant experience with Eddy, and that he was able to make the car buying process hassle-free and enjoyable for you. We're glad you're enjoying your new car, and we hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

...
537
...