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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,261 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,261 reviews

November 22, 2016

Excellent service I get my Mercedes service at Walter's for years and never had any problem. Always provide excellent service and friendly environment. I am looking to More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rod Carry
Nov 23, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks Kevin! It's wonderful to hear that yo continue to have such excellent experiences with us, and that everyone makes sure that you feel welcomed and at ease each time you bring your car in. We appreciate the opportunity to help you keep your car in great shape, and we look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

November 22, 2016

On time service David is an excellent service advisor, he answered all questions and explained in detail what the process is for having my car serviced. David said it More

by Adelita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Monaco, David Greene
Nov 23, 2016 -

Walter's Mercedes-Benz of Riverside responded

It's great to hear from you, Adelita! We're so glad that David has made sure that your service experience was so pleasant and accommodating, and that you were well informed on your vehicle's needs. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

November 22, 2016

David Funk was very helpful in working with me when I brought my car in for service. Very knowledgeable about my available warranty. David made sure my service More

by Glenn Donson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Funk
Nov 23, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks Glenn! We love hearing about the excellent customer care that David extends, and we're so glad that his knowledge and expertise helped make your service experience so pleasant. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

November 21, 2016

We leased a car from there, best price and service. We love going to Walters, the service is excellent and they are all very knowledgeable and professional We worked with Mike Morata and he was doing More

by Rosie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Johnson, Arthur Miranda , Andy Towns, Mike Marotta
Nov 22, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Rosie! We're pleased to hear that you continue to have such great experiences with us, and that Mike was able to make sure that all of your needs and expectations were met during your latest visit. We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook to keep up with savings and updates! Regards, Walter's Automotive

November 21, 2016

Routine Service We have been fortunate over the years to have established a working relationship with Mr. Mark Interlicchia and are grateful for the level of commitme More

by Dan Princeotto
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2016 -

Walter's Mercedes-Benz of Riverside responded

It's great to hear from you, Dan! We're so glad that Mark has made your experiences with us so pleasant over the years, and that he continues to extend nothing short of top notch customer care to you. We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook to keep up with savings and updates! Regards, Walter's Automotive

November 20, 2016

Great service as always! Brandon Monaco has been my go to service advisor for some time now. I have four Mercedes, from 2002 to 2014, and I would not go anywhere else. Recen More

by David Eliasson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Nov 22, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks David! We're so pleased to hear that Brandon continues to extend such excellent customer care to you, and that you always feel confident in the work that is done on your vehicle. It's wonderful to know that he was able to quickly diagnose and repair the latest problem that you had with your door locks, and feel free to let us know if you require any additional assistance! We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook to keep up with savings and updates! Regards, Walter's Automotive

November 19, 2016

Copostatic Mr. Alex Byron introduced himself as our service manager. He met us at the door, and helped us navigate through the paperwork. In addition, Mr. Byron More

by Zoom
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Byron
Nov 22, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, Zoom! We're pleased to hear that Alex was so helpful and attentive, and made sure you felt well accommodated throughout the process of checking in your vehicle and waiting to have it serviced. We're glad he kept you well informed, and that you felt confident in the work that was done on your car! We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook to keep up with savings and updates! Regards, Walter's Automotive

November 18, 2016

Service Repair Alex Ramirez was very friendly and knowledgeable, exceptional and easy to work with. He is one of the best service representative ever in order to sat More

by panda
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks panda! We're so glad that Alex's knowledge and expertise made your service experience so pleasant, and that you felt well accommodated from start to finish. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook to keep up with savings and updates! Regards, Walter's Automotive

November 18, 2016

Professional no stress Mike was exceptional and easy to work with. He was very knowledgable about his cars and went out of his way to deliver our new car to our house. We we More

by Laurie
Recommend Dealer
Yes
Employees Worked With
Mike Marotta
Nov 22, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Laurie! We're happy to hear that Mike was so helpful and informative, and that he made sure your delivery process was as hassle-free and accommodating as possible. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook to keep up with savings and updates! Regards, Walter's Automotive

November 18, 2016

GREAT SERVICE EXPERIENCE My rep Rodney Carry is always making sure you understand everything that's going on concerning your service visit. Make sure he advises you of your c More

by LJP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Carry
Nov 22, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks LJP! It's always great to hear when our service associates are able to extend top notch customer care, and we're pleased to know that Rodney made sure that you felt welcomed and accommodated from start to finish. We're glad that your car was well taken care of, and that it was an overall pleasant experience! We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook to keep up with savings and updates! Regards, Walter's Automotive

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