Walter's Mercedes-Benz of Riverside

The best service ever! Julio Guerrero & Mike Marotta No doubt that we kept coming back to Walter's Mercedes in Riverside. They have the best customer service here. This is the 4th car we have bought fr No doubt that we kept coming back to Walter's Mercedes in Riverside. They have the best customer service here. This is the 4th car we have bought from this dealer. Everyone that works there are so friendly but a special thanks to Mike Marotta for an excellent service. He knows all about the car that we wanted and answered all the question that we have. He even explained all our options. And most of all to Julio Guerrero who is always ready with a big smile made it happen again. With his warm greetings, he made us feel like family. Thank you so much to both of you. Ask for these guys and you will be in good hands. Gotta go to this dealership and you will go home smiling! More

The nordstrom of dealership I can nit say enough about this dealership after a couple of months dealing with other dealerships and rude carsales men. I dealt with Rashad whitlow I can nit say enough about this dealership after a couple of months dealing with other dealerships and rude carsales men. I dealt with Rashad whitlow and was treated so well. Being my first Mercedes i came back to go over things in the car and his calm patient personality was great to work with. Not your typical salesman fir sure! I also dealt with Brian the sales manager and Julio in finance. All equally great. More

Thanks to Alex Ramirez Mr. Alex Ramirez was very helpfull. Also excellent person to do business with. Mr. Ramirez treat me with respact from the time I went to his office, u Mr. Alex Ramirez was very helpfull. Also excellent person to do business with. Mr. Ramirez treat me with respact from the time I went to his office, untill my car services finished. Keep up the good work Thank you. More

Superb We purchased a Mercedes Benz yesterday at Walter's and it was a great experience. We were fortunate to have Mike Marotta assist us in our purchase and We purchased a Mercedes Benz yesterday at Walter's and it was a great experience. We were fortunate to have Mike Marotta assist us in our purchase and he was the most courteous car professional we have ever met. He knew all about the car. He explained the vehicle without us asking, was open to all of our concerns and knew how to make a deal. The car was fully detailed, immaculate and filled up on our departure. We are very happy with the car. Mike followed up today to make sure we were ok. So if you are looking for a MBZ call Mike (951.310.9698) or email mmarotta@waltsmb.com . More

A++++ Service continually !!!! My apologies for the late post,. David Greene - is one of the two Service Advisors that I request each time I've needed a Service on my car, and his My apologies for the late post,. David Greene - is one of the two Service Advisors that I request each time I've needed a Service on my car, and his outstanding work ethic and professionalism has gained him the top spot in my book.. When I arrived, He greeted me as if I were his only appointment that day ~ he was hands on from start to finish. He made certain that all on my concerns were met, and it's this kind of attention that keeps me coming back to Walter's... Thanks David for making sure I have a great experience every time... Blessings to you my friend🙏🏿 More

S600 Oil level readout problem Everyone was very helpful in solving an oil level readout problem with my 2016 S600. Alex Byron was very calm and precise transmitting the problem to Everyone was very helpful in solving an oil level readout problem with my 2016 S600. Alex Byron was very calm and precise transmitting the problem to me and the process in which the issues were to be solved. He answered my calls promptly, when I needed info regarding the evolving situations. Thanks, Alex More

Jr Rodriguez helped me and my aunt with a ignition issue and he was awesome! Will DEFINITELY return and see him if anything else pops up. Jr made Walter's an easy helped me and my aunt with a ignition issue and he was awesome! Will DEFINITELY return and see him if anything else pops up. Jr made Walter's an easy experience. Great job! More

Aaron Jensen, A True Professional! An honest salesman who went above and beyond to get our questions answered. Strong listening skills and follow through resulted in a phenomenal purch An honest salesman who went above and beyond to get our questions answered. Strong listening skills and follow through resulted in a phenomenal purchasing experience. More

Great service Jackie is the primary reason we have been coming back to Walters for so many years We have purchased 6 vehicles through her. . She has always been so Jackie is the primary reason we have been coming back to Walters for so many years We have purchased 6 vehicles through her. . She has always been so truthful with us looking out for our good. Never too pushy but very direct. She knows us and tries to accommodate us according to what she thinks we would like or not like. To top it off we enjoy her sense of humor and conversation. Thank you Jackie for years of great service to us. George and Charlotte Carter More

Great service experience I was nicely greeted when first arriving at the service area and quickly shown to David Greene. He explained the service that would be done to vehicle I was nicely greeted when first arriving at the service area and quickly shown to David Greene. He explained the service that would be done to vehicle and when it would be complete. It was a pleasure to meet David and have as a service advisor. Definitely going to come back soon. More