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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,261 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,261 reviews

December 01, 2016

Excellent It has been a pleasure to work with Alex Byron ,he took care of my car and calls me for any new update. He is a very professional service writer . My More

by Cal Takkouche
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Byron
Dec 08, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Cal! We're pleased to hear that Alex was so helpful and informative, and made sure you were well accommodated and felt at ease throughout your service experience. We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

December 01, 2016

EXCELLENT SERVICE EXPERIENCE We took my wife's C300 in for it's 20,000 B service and waited while it was completed in the stated time. Thanks JR Rodriguez for your always excellen More

by David Hughes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks David! It's great to hear that JR has once again made sure that you had a great service experience, and took great care of your wife's car. We appreciate your business and look forward to seeing you on your next service visit. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

December 01, 2016

"GREAT SERVICE" From the time we start the process of my service Alex Byron took great care of my needs and requirements to get my E500 back on the road. Thanks Walte More

by Steve White
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh, Service Tech., Alex Byron, Estevan Alvarez
Dec 08, 2016 -

Walter's Mercedes-Benz of Riverside responded

It's great to hear from you, Steve! We're glad Alex was able to make sure you and your car were well taken care of, and that you got it back in great shape. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

November 30, 2016

Brought my car in for a checkup. Alex Rameriz was very professional and helpful when I brought my car in to be checked. He was very friendly and I felt very comfortable talking with More

by Barbara123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, Barbara! We love hearing about the excellent customer care that Alex extends, and it's wonderful to know that he made sure you were well accommodated and informed throughout your service experience. We're glad he made sure you were aware of the work that needed to be done on your vehicle, and that you felt confident with the service! We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

November 30, 2016

Excellence at its best The service experience it's always great the personal attention you get from the service personnel is the best Maer Interlicchia is a very helpful and More

by oscgut52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Oscgut! It's great to hear that you continue to be so well accommodated, and that Mark has been so helpful and accommodating. We appreciate your business and look forward to seeing you on your next service visit. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

November 30, 2016

The Mercedes Experience My partner and I had been shopping luxury cars for several weeks and made a last minute decision to visit Walter's Mercedes. Prior to coming to this More

by Rod G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Pyle, Peter Tecson, Julio Guerrero
Dec 07, 2016 -

Walter's Mercedes-Benz of Riverside responded

We're happy to hear that you had such a great experience, Rod! It's wonderful to know that Peter was so helpful and accommodating, and made sure that all of your needs and expectations were met throughout your car buying process. We're glad that you felt at ease and well informed, and that you left feeling so confident in your purchase! We appreciate your recommendation and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

November 30, 2016

Overall WONDERFUL!! Jacqueline Nasser, was our sale's representative and was WONDERFUL to work with!! She totally made the deal happen and we were 100% satisfied with th More

by Very pleased
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Nasser, Julio Guerrero
Dec 07, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the wonderful feedback! We're so glad that Jacqueline and Steve were so helpful and accommodating, and were able to work together to ensure that your car buying experience was pleasant from start to finish. It's great to know that all of your needs and expectations were met, and we hope you're enjoying your new car! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

November 29, 2016

Purchasing my E300 Buying a car is never easy, but the staff/management at Walters Mercedes, especially Matt Nouri made it an exceptional experience. We were so pleased More

by Jableh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Nouri
Dec 07, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks Jableh! Matt will be so happy to hear that you had such a great car buying experience, and that he was able to make sure that you found the perfect car that met all of your needs and expectations. We appreciate your recommendation and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

November 29, 2016

Thanks to Rashad Whitlow Rashad was very welcoming from the moment I stepped into the dealership till the moment I drove off in my new Mercedes! Definitely not your typical ca More

by mwissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Guerrero, Bryan Fitzpatrick, Rashad Whitlow
Dec 07, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, mwissa! It's wonderful to hear that you felt so welcomed and at ease throughout your car buying experience, and that Rashad, Julio, and Brian were so helpful and accommodating. We're glad you had all of your needs and expectations met, and we appreciate your business! We look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

November 29, 2016

Premium Service Thank You Rodney Carry for providing me with Premium Customer service end to end. I appreciate you welcoming me to the dealer, reviewing and resolving More

by Yllen_Cast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Carry
Dec 07, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Yllen! We're so glad that Rodney was so helpful and accommodating, and that he was able to make sure that your drive our to our dealership was worthwhile! We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

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