Walter's Mercedes-Benz of Riverside

Extraordinary customer service We bought new GLE350, Andrew Wagner and Raul made the whole process so smooth even we got the car delivered at home. Very knowledgeable great guys to We bought new GLE350, Andrew Wagner and Raul made the whole process so smooth even we got the car delivered at home. Very knowledgeable great guys to work with. Looking forward to do more business with them. More

Fantastic Customer Service As usual I have been going to Mercedes Benz for a little over 2 yrs now and have had the pleasure of working with JR as my service center advisor for most or a I have been going to Mercedes Benz for a little over 2 yrs now and have had the pleasure of working with JR as my service center advisor for most or all of my visits. JR is professional yet engaging, knowledgeable and has made me feel as if my needs are first and foremost at all times. JR is also very respectful of my time and does all he can to ensure my down time while my car is being serviced is minimal and I could not be happier to know he is taking care of my prized possession each and every time it's dropped off. More

A++++++ experience I have been a manager myself, and I know how to spot a good employee within a minute or two. Chris Drumm is the most outstanding and exceptional sales I have been a manager myself, and I know how to spot a good employee within a minute or two. Chris Drumm is the most outstanding and exceptional sales person I have met. In the last month, I have met more than a dozen sales person and been to top dealers. Chris Drumm is the sole reason I sealed the deal with Walter's. He displayed in action what "above and beyond" really means. He made the car leasing process so easy, comfortable, and actually enjoyable. He concentrated on what my likes and needs were, while all the other dealers were all about trying to get a penny more out of me. I will be definitely referring people to Chris Drumm and also will be going back to him when my next lease comes around. Thank you Chris for such a great, A++++++++ experience!!! More

Excellent service with no haggle Jin Lee provided me with excellent service on my new Mercedes Benz C43 AMG. He took the time to let me try all types of used and new cars and compare Jin Lee provided me with excellent service on my new Mercedes Benz C43 AMG. He took the time to let me try all types of used and new cars and compare the prices. I absolutely love my new car and am forever grateful for his service and patience. I will absolutely be a repeat customer. More

Excellent services Andreas is very knowledgeable about Mercedes and we trust his expertise and his candid effort for caring his customers! We are definitely coming b Andreas is very knowledgeable about Mercedes and we trust his expertise and his candid effort for caring his customers! We are definitely coming back for our second car. More

Excellent Service Alex Ramirez is a professional who knows his stuff. He gave me 125%. He facilitated effortlessly my repair needs, even though I live in a remote area Alex Ramirez is a professional who knows his stuff. He gave me 125%. He facilitated effortlessly my repair needs, even though I live in a remote area 200 miles away from the dealership. More

First Timer Mike Marotta and Sales Manager Bryan where great. This was our first purchase in the luxury car market. It was the best buying experience we'be had. G Mike Marotta and Sales Manager Bryan where great. This was our first purchase in the luxury car market. It was the best buying experience we'be had. Great car at great price. End of year CPO all the way! More

Wife's Chritmas couldn't have been better I went in on December 7th and purchased a Mercedes GLS 450 2017 for my wife. They held it for me until the 24rth and helped orchestrate the most memor I went in on December 7th and purchased a Mercedes GLS 450 2017 for my wife. They held it for me until the 24rth and helped orchestrate the most memorable surprise for my wife ever. Alen Villasenor was a true professional and very kind with us. He delivered the vehicle with surprises inside ready to go. I will be gong back next year to purchase the car of my dreams Mercedes C 550 convertablie from him for sure!! More

Smooth sailing purchase Chris Drumm made it easy to make my first Mercedes purchase. Didn't have to drive out and later on find out that you can't purchase the car(like what Chris Drumm made it easy to make my first Mercedes purchase. Didn't have to drive out and later on find out that you can't purchase the car(like what most other dealers would) More

Walters Automotive in Riverside, CA The entire staff members were very professional and friendly. They made the entire purchasing/ leasing experience enjoyable. We purchased a Mercedes The entire staff members were very professional and friendly. They made the entire purchasing/ leasing experience enjoyable. We purchased a Mercedes through the same dealership l5 years ago and the sales person Mike Marotta answered our questions and we were satisfied with his professionalism. More