Walter's Mercedes-Benz of Riverside

Pamela Peterson Very Satisfied Brandon Monaco is my service advisor. He is very informative and explains all the needs of my vehicle service intervals. He is extremely pleasant an Brandon Monaco is my service advisor. He is very informative and explains all the needs of my vehicle service intervals. He is extremely pleasant and helpful. More

Alex Ramirez my go to service advisor! I was having trouble with my radio.. I was about 10 minutes from the dealership I was just calling to schedule an appointment. I was told to come righ I was having trouble with my radio.. I was about 10 minutes from the dealership I was just calling to schedule an appointment. I was told to come right in as soon as I got there I was greeted with a smile ..and I met with Alex who was ready for me and I was scheduled to wait but he got a rental car for me and I was in and out within 15 minutes! PAINLESS no hassle always a pleasure and always professional.. thank you Alex, Nicole, and Jose Torres! More

Always convenient I had a pretty busy schedule to keep and wanted to just drop my car off and leave. Brandon set everything up for me and had a car available for me whe I had a pretty busy schedule to keep and wanted to just drop my car off and leave. Brandon set everything up for me and had a car available for me when I dropped my car off. I was also able to pay online while I was at work which made the checkout process SO much easier. Thank you for making the process so much easier and more time effective for me and my kids! Also keeping an open dialogue about what was happening with my car made it easier to trust him with my car. More

Superior Service I always receive superior service at Walters. Brandon Monaco was my service advisor for my last service in November. He kept me well informed about wh I always receive superior service at Walters. Brandon Monaco was my service advisor for my last service in November. He kept me well informed about what was going on with my vehicle and the timing of the repairs. My car was ready when expected. More

great service Brandon Monaco did a great job in handling my A service.also he told me that my car tire rotation too expensive try other tire shop. Brandon Monaco did a great job in handling my A service.also he told me that my car tire rotation too expensive try other tire shop. More

Great Experience What a pleasure to work with Matt, he was efficient very helpful and kind. Matt gave me an outstanding deal on my new car. Thanks you Matt. What a pleasure to work with Matt, he was efficient very helpful and kind. Matt gave me an outstanding deal on my new car. Thanks you Matt. More

Top Service Rod Carry, Service Advisor, like always provided a top service with the issue we had with our vehicle!!!! Always providing updates, keeping us info Rod Carry, Service Advisor, like always provided a top service with the issue we had with our vehicle!!!! Always providing updates, keeping us informed with progress of service. More

Great Service David was responsive to my request for explanation as to what was wrong with my car. The dealership is the best I've had a relationship with. David was responsive to my request for explanation as to what was wrong with my car. The dealership is the best I've had a relationship with. More

"Excellent Customer Service" We are returning customers at Walter's and the customer service experience keeps getting better! Matt Nouri was such a pleasure to work with, he new We are returning customers at Walter's and the customer service experience keeps getting better! Matt Nouri was such a pleasure to work with, he new exactly what we were looking for and did his research in getting us into a MB C300. Thank you so much! More