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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,385 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,385 reviews

March 03, 2017

Great Service Brandon was very helpful! He noticed my windshield was cracked and after I told him I was going through my insurance, he offered to see if the insura More

by Ellen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Mar 07, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, Ellen. Although your insurance company was not able to cover the repair of your windshield, it's wonderful to know that Brandon was helpful and attentive, and tried to make sure all of your needs and expectations were met. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

March 02, 2017

Fantastic experience Bob Murray has always been fantastic, we have bought at least 10 cars from him! We love Walters they are a great dealership and we will continue to b More

by Nikki
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bob Murray
Mar 07, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, Nikki! We're so pleased to hear that you have had such great experiences with Bob, and that he continues to extend such excellent customer care to you. It's wonderful to know that your needs and expectations have been met each time, and we appreciate your business! We hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

March 01, 2017

New car purchase. I met Matt Nouri one year ago to look at a used Suv for my wife. we decided to put it on the back burner. Matt was great took his time answered all my More

by Brian G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Nouri
Mar 02, 2017 -

Walter's Mercedes-Benz of Riverside responded

It's great to hear from you, Brian! We're so glad that Matt has been so helpful and accommodating to you, and has made sure that all of your questions and concerns are addressed each time you've worked with him. It's wonderful to know that you were able to work out a deal on a car you were interested in, and that he made it such a quick and convenient process for you! We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings and updates before your next visit. Regards, Ray Burke - General Manager

March 01, 2017

Great service David Alcantar was there for me. He delivered on his promises. He went out of his way to provide a completely satisfying deal. He represented the deal More

by kpicjb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks kpicjb! We're happy to hear that David was so helpful and accommodating, and made sure all of your needs and expectations were met. We're glad you had such a pleasant experience, and we hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings and updates for your next visit! Regards, Ray Burke - General Manager

February 28, 2017

Rashad Whitlow This is my 3rd purchase of a Walter's Mercedes and I have always liked my experience. However, Rashad really hit it out of the park! He certainly went More

by mparsley
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Fitzpatrick, Andy Towns, Rashad Whitlow
Mar 02, 2017 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new car, mparsley! We're pleased to hear that Rashad, Bryan, and Andy were so helpful and accommodating, and made you feel so at ease throughout the process of preparing your trade in and purchasing your vehicle! It's wonderful to know that all of your needs and expectations were met, and that they worked together to ensure that your experience was great from start to finish. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings and updates before your next visit. Regards, Ray Burke - General Manager

February 27, 2017

Service advisor Thanks to Mr Greene my service advisor for expediting getting my car repair in a timely manner I had just bought my vehicle GLA 250 and ended up with More

by erika123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Mar 02, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, Erika! It's wonderful to hear that David was so helpful and attentive, and made sure your car was quickly and efficiently taken care of. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings and updates before your next visit. Regards, Ray Burke - General Manager

February 25, 2017

Thank You! Thank you David Greene! Unfortunately I had an accident that required extensive work to be completed on my car. David was amazing. He reassured More

by SoCal 1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Greene
Mar 01, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks SoCal1! We're pleased to hear that David was able to accommodate your needs, and make sure that you and your car were well taken care of. We know how stressful having your vehicle can be after an accident, and it's wonderful to know that he helped you feel confident and at ease throughout the process. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

February 25, 2017

Wowed by Dealership I was looking at several makes of vehicles and ended up at Walter's Mercedes. After talking with the sales rep, Robert Murray, I drove away in a new More

by porsche
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Murray
Mar 01, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks Porsche! We're so pleased to hear that Bob was so helpful and attentive, and made your car buying experience as pleasant and hassle-free as possible. It's wonderful to know that you and your wife were so well accommodated, and that all of your questions and concerns were addressed. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

February 23, 2017

Adhoc Therapist and Super Service Advisor I was having a challenging week to say the least, and the moment my in-house service experience started with J.R. Rodriguez is when things started to More

by Shyra L.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, Shyra! It's wonderful to hear that JR was so helpful and attentive, and made sure that you felt confident and at accommodated while your vehicle was worked on. We're glad that he was able to ease some of your concerns and help turn your day around a bit. We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

February 23, 2017

SERVICE ROD HAS BEEN MY SERVICE ADVISER FOR YEARS . I WILL NOT GIVE MY AUTO TO ANY OTHER PERSON. HE KNOWS THE CAR. I FOLLOW HIM TO ANY OTHER SERVICE CENTE More

by masa3537
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Carry
Feb 24, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback Masa! We're so pleased to hear that Rod has made your service experiences so pleasant, and that he makes you feel so confident in the work that is done on your car. We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

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