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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,385 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,385 reviews

March 11, 2017

Great Service I'd like to thank Mark Interlicchia and Mike Marotta for taking care of me yesterday. I was very pleased and happy with the service. Not that I hope More

by Mike815
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Marotta
Mar 14, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks Mike! We're happy to hear that Mark and Mike were so helpful and accommodating, and that they made sure your car was well taken care of. We appreciate your business and hope to assist you again with any future automotive needs. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

March 10, 2017

Over and Above Excellent Service Brandon Monaco went out of his way to resolve issues I had with my Mercedes that were caused by a third party. Not only am I completely satisfied, bu More

by Lewis, Realtor
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Mar 14, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks Lewis! We're happy to hear that Brandon was so helpful and attentive, and that he made sure your car was well taken care of. We appreciate your recommendation, and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

March 09, 2017

Excellent service Art was very understanding about my needs. He made sure I got what asked for. He sure provided me an excellent customer service. The sales manager was More

by Vlad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ari Abdolhosseini, Arthur Miranda
Mar 09, 2017 -

Walter's Mercedes-Benz of Riverside responded

It's great to hear from you, Vladimir! We're so glad that Art was so helpful and attentive, and made sure that all of your needs and expectations were met. It's wonderful to know that it was a quick and hassle-free experience for you, and we appreciate your recommendation! We hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

March 09, 2017

Thank you to JR and Erica for astounding service! The service here is astounding. I actually enjoy going to this service center as everyone goes out of their way to live up to the Mercedes name. They More

by Lovecoffeecars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Akigbe, Julio Guerrero
Mar 14, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, Lovecoffeecars! We're happy to hear that you have had such excellent service experiences with us, and that JR makes sure that you're well accommodated each time. It's wonderful to know that all of your needs and expectations have been met, and that you feel confident in the work that is done on your car! We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

March 08, 2017

Repair Dave Funk was very helpful and understanding. Many times I had to call back due to work but he always kept me inform regarding my repair. They are jus More

by joshka86
Customer Service
Recommend Dealer
Yes
Employees Worked With
David Funk
Mar 09, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks joshka86! We're pleased to hear that Dave was so helpful and informative, and made sure that you well aware of your vehicle's service needs. It's wonderful to know that he made you feel confident and at ease throughout the process, and that you were well accommodated from start to finish. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

March 08, 2017

Very satisfied customers since 1986 Our salesman was Art Miranda. He was the best car salesman we have ever had. He made car buying a very pleasant experience. He patiently answered a More

by Love4Him
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Guerrero, Arthur Miranda
Mar 09, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks Love4Him! We're happy to hear that Art and Julio were so helpful and accommodating, and that they made sure you were well informed throughout your car buying experience. It's wonderful to know that your service experiences have been just as pleasant, and that Alex continues to keep your vehicles in great shape. We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

March 08, 2017

Simply the Best! Brandon is my favorite service advisor because he is always friendly, professional, courteous, truthful, and knowledgeable. He is comfortable to talk More

by MC1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Mar 09, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks MC1! We're happy to hear that Brandon has been so helpful and informative, and that he makes sure all of your needs and expectations are met each time you come in. It's wonderful to know that you feel confident and at ease with the customer care that he extends to you, and we appreciate your business! We hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

March 07, 2017

Great Deal Got a great deal on my second new Mercedes from Waltres Auto Sales. Special Thank you to Mike Marotta for being patient and making me feel comfortab More

by tpugh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ari Abdolhosseini, Mike Marotta
Mar 07, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, tpugh! It's wonderful to hear that you had a great experience with Mike, and that he made sure all of your needs and expectations were met. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

March 07, 2017

Excellent Rashad Whitlow was excellent. good customer services. I was not thinking about buying a car that day. But with his attention, time to explain me deta More

by Rickyob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rashad Whitlow
Mar 09, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks Rickyob! We're happy to hear that you had a pleasant experience with Rashad, and that he made sure you were so well accommodated. It's wonderful to know that all of your needs and expectations were met, and we hope you're enjoying your new car! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

March 06, 2017

Decent salesman, great experience Matt helped me with my car purchase in July 2016. He is very polite, considerate and knowledgeable with Mercedes cars. My whole purchasing experience More

by Shirley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Nouri
Mar 07, 2017 -

Walter's Mercedes-Benz of Riverside responded

It's great to hear from you, Shirley! We're happy to hear that Matt was so helpful and accommodating, and helped make sure that you had a pleasant car buying experience. It's wonderful to know that you got a great deal, and that all of your needs and expectations were met. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

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