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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,260 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,260 reviews

December 19, 2016

Satisfied Sunroof I had to take my car in after work one day because my sunroof had blown out. JR Rodriguez assisted me and got me a really nice loaner car for the week More

by Satisfied Sunroof
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback! We're so pleased to hear that JR was so helpful and attentive, and made sure you were able to get your car in quickly for the needed repairs. It's wonderful to know that you were well accommodated while your car was worked on, and that you got it back in great shape. We appreciate your recommendation and look forward to working with you again in the future! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

December 18, 2016

Wonderful experience! Bob Murray did a wonderful job of taking care of me and my new car purchase. He was extremely patient and helpful with me as I really wasn't sure wha More

by Tonya Marsyla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Murray, Ari Abdolhosseini
Dec 20, 2016 -

Walter's Mercedes-Benz of Riverside responded

It's great to hear from you, Tonya! We're so pleased that Bob was so helpful and attentive, and made sure that you felt so well accommodated during your recent car buying experience. It's wonderful to know that all of your needs and expectations were met, and that you felt so confident and at ease throughout the purchase process. we appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

December 17, 2016

Lease return and new car lease Art Miranda has just gotten me into yet another Benz and I could not be happier with the whole experience. He got as much info as he could in advance, More

by George Holt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Miranda
Dec 20, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, George. We're pleased to hear that Art continues to be so helpful and accommodating to you, and that he was able to help you find another great vehicle that you truly enjoy. It's wonderful to know that he made the process quick and hassle-free, and that you were so well informed! We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

December 15, 2016

Estevan Alvarez is the best! I had the pleasure of working with Estevan Alvarez recently for the purchase of my C300. He was very knowledgeable about the vehicle, he taught me a l More

by thatgirlalex09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Estevan Alvarez
Dec 20, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks Alex! We're happy to hear that Estevan was so helpful and accommodating, and was able to make sure that you had such a great experience. It's wonderful to know that he was so informative and attentive to your needs, and that you felt so confident in your purchase! We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

December 13, 2016

Excellent, efficient, and fast service. Was my first time using Walter's. I called and they scheduled my service for the next day. Check in and paperwork was quick. The actual service (repla More

by Kris Munakash
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Funk
Dec 16, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks Kris! We're happy to hear that your first experience with us was so pleasant and accommodating, and that your car was well taken care of. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

December 13, 2016

Fast and easy leasing experience I received really great service here from the moment I stepped onto the lot. Super welcoming environment and didn't feel pressured at all. Wasn't too More

by ALB
Recommend Dealer
Yes
Employees Worked With
Filomena Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Estevan Alvarez
Dec 16, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks ALB! We're so pleased to hear that you had such a great experience with Estevan, and that he was so helpful and attentive throughout the process of purchasing your c300. It's wonderful to know that he made sure you were well informed, and that you felt confident about your purchase! We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more! Regards, Walter's Automotive

December 13, 2016

Wonderful buying experience at Walters! Just took delivery on my new 2017 Mercedes-Benz, that was special ordered for me by Mr. Eddy Elsayed. All aspects of this transaction, from the initi More

by btindel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the recommendation, btindel! We're happy to hear that Eddy was so helpful and accommodating throughout your car buying experience, and that you felt so confident in the process from start to finish. It's wonderful to know that you were so well informed, and that the delivery process was hassle-free! We appreciate your business and hope you're enjoying your new car. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

December 13, 2016

Professional! David and the rest of the service dept were excellent, kept me updated daily with my car and finished it in a timely manner. Would recommend David any More

by Mike RPM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Greene
Dec 16, 2016 -

Walter's Mercedes-Benz of Riverside responded

Hello Mike! That you for taking the time to share your review. It's wonderful to hear that David was so helpful and informative, and made sure you were well aware of your vehicle's status throughout your experience. We're glad he made you feel so confident in the work that was done on your car, and we appreciate your recommendation! We look forward to to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more! Regards, Walter's Automotive

December 12, 2016

Best Buy, Best Guy! Andrew Wagner and his team were outstanding. After our first meeting I had made my mind up to buy form him and not go across the road! He is dedicate More

by Gazza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ari Abdolhosseini, Andrew Wagner
Dec 13, 2016 -

Walter's Mercedes-Benz of Riverside responded

We're pleased to hear that you had such a great experience with Andrew, Gazza! It's wonderful to know that he was helpfu land attentive, and made you feel well accommodated throughout the process of purchasing your first Mercedes. We're so glad you enjoyed the experience, and we hope to work with you again in the future! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

December 09, 2016

First class experience! I can't thank Peter Tecson enough for helping me get the car that I wanted plus more! Peter is friendly and helpful and made the process actually enj More

by W. Figueroa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Tecson
Dec 13, 2016 -

Walter's Mercedes-Benz of Riverside responded

It's great to hear from you, W. Figueroa! We're so glad that you had such a pleasant experience with Peter, and that he was so helpful and attentive throughout the process of purchasing your new car. It's wonderful to know that his knowledge and expertise helped make you feel so confident in your purchase, and we hope you're enjoying your new car! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

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