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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,329 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,329 reviews

January 31, 2017

The year starts right thanks, Andrew Wagner and Chris Drumm! With all honesty I am speechless, I am a 22 year old full time graduate student and working. I needed to get into a new set of wheels as soon as possi More

by Eileen_B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Wagner, Chris Drumm
Feb 03, 2017 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new CLA250, Eileen! It's wonderful to know that Chris and Andrew were so helpful and attentive, and made sure all of your needs and expectations were met. We're glad they made you feel so confident throughout the process, and made sure it was a pleasant experience from start to finish. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

January 30, 2017

Parents Matt took great care of my parents who were in the market for a new car. Thank you for making the car buying experience a seamless one. They were ext More

by Shoegirl
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aaron jensen, Matt Nouri
Feb 01, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks Shoegirl! We're happy to hear that Matt was so helpful and attentive, and made sure your car buying experience was so pleasant and hassle-free. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

January 30, 2017

My Experience at Walters Getting a car at Walters is always a breeze thanks to Jin Lee. I have been a loyal customer for years now and he has always made my experience at Wa More

by Jennniferkleee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Lee
Feb 01, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks Jennifer! We're happy to hear that Jin has once again made your car buying experience so pleasant, and that you continue to be well accommodated each time you come in. It's wonderful to know that your needs and expectations were met, and that it was a smooth, hassle-free process. We appreciate your recommendation and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

January 30, 2017

Excellent Recently when taking in my E class for service, i was assisted by Alex Ramirez. Alex took the time to explain to me what my car needed and required. A More

by Enriquez D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback! We're happy to hear that Alex was so helpful and accommdating, and took great care of your car. It's wonderful to know that he made sure you had all the information you needed, and that you felt so confident in the work that was done! We appreciate your recommendation and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

January 30, 2017

Returning service customer. Bought a GLC 300 On our way to purchase an Acura RDX. Decided to stop buy Walters. The freedom to view some of the inventory without being "watched and hovered over" w More

by William Moreland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Guerrero, Bryan Fitzpatrick, Matt Nouri, Rod Carry
Feb 01, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, William! We're happy to hear that you had such a pleasant experience with Matt, and that he made sure that you were well accommodated and felt at ease throughout the whole process. It's wonderful to know that Matt, Bryan, and Julio extended such excellent information and customer care, and that you felt so confident in your purchase! We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

January 29, 2017

Fast and friendly Although I bought my first Mercedes somewhere else. I've been taking it to Walters for over a year. David has always been my advisor. He makes my visi More

by Lissa76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Feb 01, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Lissa! We're so pleased to hear that you have had such excellent service experiences with David, and that he has made sure that your car is so well taken care of. We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

January 27, 2017

Great service Came in for just a car wash, and spoke to David was able to get my service done as well without an appointment. It was really quick. More

by Robinsonelectric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Jan 27, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks Robinsonelectric! We're happy to hear that David was so helpful and efficient, and was able to get your service taken care of quickly. We appreciate your business and hope to work with you again in the future! Please be sure to check us out on Twitter and Facebook for savings, updates, and more! Regards, Walter's Automotive

January 27, 2017

Christian is " DA MANNNNNN !" Christian is the man! He made my car buying experience great. He answered all my questions and helped me find the perfect car that fit my budget and s More

by Bri.lspears23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Pyle, Julio Guerrero, Christian Felix
Jan 27, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks Bri! We're so glad that Christian was so helpful and accommodating, and made sure all of your questions and concerns were addressed throughout the process of finding the perfect vehicle. We appreciate your business and look forward to working with you again in the future! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

January 27, 2017

Maintenance ~ Happy day! I found David Greene and a friend the same day. He was great! Very knowledgeable and personable . I'm very particular about my car and h More

by Bentley.F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Jan 31, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks Bentley.F! We're happy to hear that you had such a pleasant experience with David, and that he was able to make sure that all of your needs and expectations were met. It's wonderful to know that he was helpful and informative, and that you felt so confident in your purchase! We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards. Walter's Automotive

January 26, 2017

Amazing Mike Marotta was the perfect salesman, he thoroughly yet concisely explained everything so we could understand and find the perfect car for us, the GL More

by awesomeperson5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Marotta
Jan 27, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating! We're so pleased to hear that Mike was so helpful and accommodating, and made sure you were well informed throughout the process of purchasing your new car. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

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