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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,330 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,330 reviews

February 10, 2017

Alex Ramirex job well done! Alex Ramirez always provides such great service! He is such a kind person! He helps to make getting repairs, spending money, a more acceptable task. More

by Holla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks Holla! We're so pleased to hear that Alex has continued to make sure that your service experiences are so excellent, and that you feel well accommodated and at ease each time. We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

February 10, 2017

Good service It was very good service.David is such a nice person,he took care of all I cared about.I appreciated him,hopefully he could help me later. More

by eva123
Customer Service
Recommend Dealer
Yes
Employees Worked With
David Greene
Feb 15, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Eva! We're pleased to hear that David was helpful and accommodating, and made sure that all of your needs and expectations were met. We appreciate your business and look forward to working with you again in the future. Don't forget to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

February 10, 2017

Great Service Walter's Automotive goes above and beyond their customer service. David Greene was my service rep this past week and I have to say what a knowledgeabl More

by maria10
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Greene
Feb 15, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks Maria! We're happy to hear that you have had such great experiences with us, and that David made sure that your latest visit was accommodating and hassle-free. It's wonderful to know that he made you feel confident and at ease with the work that was done on your car, and we appreciate your business! We look forward to working with you again in the future. Don't forget to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

February 10, 2017

Service We love Walters as we are always treated very professionally, courteously and promptly by the team who are very cognizant of our time and don't keep u More

by Kretch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Feb 15, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Kretch! We're pleased to hear that you continue to have great experiences with us, and that your service visits are always quick and accommodating. We appreciate your business and look forward to working with you again in the future. Don't forget to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

February 09, 2017

Excellent Certified Pre-Owned Service Alan Villasenor, is truly an excellent Sales Consultant. His professional and no-pressure attitude, along with his knowledge of the vehicle and desir More

by kathie8822
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Villasenor
Feb 14, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, Kathie! We're so pleased to hear that Alan has made you feel so welcomed and accommodated throughout your purchase experience, and that he helped you find a vehicle that you truly enjoy. We appreciate your business and look forward to working with you again in the future! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

February 08, 2017

New car experience I was in the market for a new vehicle thanks to navy credit union I was sent to Walters Mercedes-Benz where I met Peter Tecson. He was polite and ver More

by erika123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Tecson, Ari Abdolhosseini
Feb 14, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks Erika! We're so glad that you had a great experience with Peter, and that he made sure that you were well informed and accommodated from start to finish. It's wonderful to know that he was able to assess your needs and helped you find the perfect car, and it's great to hear that you had all of your needs and expectations met! We appreciate your business and hope you're enjoying your new car. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

February 08, 2017

Excellence service. Excellence service advisor. Brandon Monaco was great. He kept me updated on progress of my service and called me with any findings for approval. I re More

by DEDE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Feb 10, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, Dede! We're happy to hear that Brandon was so helpful and accommodating, and made sure you were kept well informed about your vehicle's needs and the status of the work throughout the process. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

February 08, 2017

Good service Good interaction with service advisor and waiting time was short. This is the first yearly service of our car and looking for more good service in th More

by merzser123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Feb 10, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks Merzser! We're happy to hear that you were well accommodated, and felt confident with the work that was done on your vehicle. It's wonderful to know that it was a quick and efficient process, and we look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

February 07, 2017

Walters Mercedes Benz is a 10 Stars Dealership Aaron Jensen at Walters Mercedes Benz Dealer in Riverside made our car buying experience the best we've ever had when buying a car. My wife and I were More

by Carlos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ari Abdolhosseini, Aaron Jensen
Feb 14, 2017 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new car, Carlos! We're pleased to hear that Aaron was able to make your car buying experience so excellent, and that he made sure you were well informed and aware of all of your options. It's wonderful to know that you felt confident and at ease throughout the process, and we appreciate your business! We look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

February 07, 2017

Service He was Prompt accurate well groom polite and a hard worker. I was very satisfied with the service and the cleanness of the facility. Thanks. More

by Gustavo I Mendez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Feb 14, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Gustavo! We're happy to hear that you had a pleasant service experience with David, and were well accommodated in the process. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

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