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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,330 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,330 reviews

February 27, 2017

Service advisor Thanks to Mr Greene my service advisor for expediting getting my car repair in a timely manner I had just bought my vehicle GLA 250 and ended up with More

by erika123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Mar 02, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, Erika! It's wonderful to hear that David was so helpful and attentive, and made sure your car was quickly and efficiently taken care of. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings and updates before your next visit. Regards, Ray Burke - General Manager

February 25, 2017

Thank You! Thank you David Greene! Unfortunately I had an accident that required extensive work to be completed on my car. David was amazing. He reassured More

by SoCal 1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Greene
Mar 01, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks SoCal1! We're pleased to hear that David was able to accommodate your needs, and make sure that you and your car were well taken care of. We know how stressful having your vehicle can be after an accident, and it's wonderful to know that he helped you feel confident and at ease throughout the process. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

February 25, 2017

Wowed by Dealership I was looking at several makes of vehicles and ended up at Walter's Mercedes. After talking with the sales rep, Robert Murray, I drove away in a new More

by porsche
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Murray
Mar 01, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks Porsche! We're so pleased to hear that Bob was so helpful and attentive, and made your car buying experience as pleasant and hassle-free as possible. It's wonderful to know that you and your wife were so well accommodated, and that all of your questions and concerns were addressed. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

February 23, 2017

Adhoc Therapist and Super Service Advisor I was having a challenging week to say the least, and the moment my in-house service experience started with J.R. Rodriguez is when things started to More

by Shyra L.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, Shyra! It's wonderful to hear that JR was so helpful and attentive, and made sure that you felt confident and at accommodated while your vehicle was worked on. We're glad that he was able to ease some of your concerns and help turn your day around a bit. We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

February 23, 2017

SERVICE ROD HAS BEEN MY SERVICE ADVISER FOR YEARS . I WILL NOT GIVE MY AUTO TO ANY OTHER PERSON. HE KNOWS THE CAR. I FOLLOW HIM TO ANY OTHER SERVICE CENTE More

by masa3537
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Carry
Feb 24, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback Masa! We're so pleased to hear that Rod has made your service experiences so pleasant, and that he makes you feel so confident in the work that is done on your car. We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

February 23, 2017

Excellent service If you are looking into purchasing a merecedes benz I definitely will refer Walter's in Riverside. Ask for Rick Akigbe who was excellent in answeri More

by Izzy1120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Akigbe, Ari Abdolhosseini
Feb 24, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great recommendation, Izzy! We're so glad that Rick has made your car buying experience so great, and that he made sure all of your questions and concerns were addressed. We appreciate your business and hope you're enjoying your new car. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

February 23, 2017

Great service great personality Rod. has great service! If they going to have another Mercedes benz, I definitely call rod Highly recommended See you again soon! Thank you More

by Fuji
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod Carry
Feb 24, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Fuji! We're happy to hear that Rod has made your service experiences so pleasant, and that you feel confident with the work that he oversees on your vehicle. We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

February 23, 2017

Walters never disappoints!! Took my c300 in for service a few days ago and Brandon was great! Fast, efficient and friendly....thank you! Will definitely be back, these guys are a More

by Jsimon54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Johnson, Brandon Monaco
Feb 24, 2017 -

Walter's Mercedes-Benz of Riverside responded

It's great to hear from you Jsimon! We're glad that Brandon made sure your car was quickly and efficiently taken care of, and that you were well accommodated from start to finish. We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

February 21, 2017

Service Great service and excellent customer service by Rod Carry.....thank you Rod You always are there for any question and ready to help to take care our c More

by ruay1962
Customer Service
Recommend Dealer
Yes
Employees Worked With
Rod Carry
Feb 24, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks ruay1962! We're pleased to hear that Rod was able to make your latest service experience so pleasant and accommodating, and made sure all of your needs and expectations were met. We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

February 20, 2017

I didn't go in for a car, excited i came out with one As most, I just went to look around and do some comparing among dealers. Matt came to help me and somehow smoothly was able to place me in a new car t More

by dmunoz1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Nouri
Feb 23, 2017 -

Walter's Mercedes-Benz of Riverside responded

It's great to hear from you, dmunoz1979! We're so glad that Matt was so helpful and accommodating, and made the process of purchasing your new car so hassle-free and enjoyable. It's wonderful to know that all of your needs and expectations were met, and that you found a great car at the right price! We appreciate your recommendation and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

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