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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,257 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,257 reviews

December 29, 2016

Excellent services Andreas is very knowledgeable about Mercedes and we trust his expertise and his candid effort for caring his customers! We are definitely coming b More

by Lucy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Nouri, Andreas Rosenthal
Dec 30, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Lucy! We're happy to hear that Andreas was so helpful and informative, and made sure all of your needs and expectations were met. We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

December 29, 2016

Excellent Service Alex Ramirez is a professional who knows his stuff. He gave me 125%. He facilitated effortlessly my repair needs, even though I live in a remote area More

by Glenn P
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Glenn! We're glad that Alex's knowledge and expertise made your experience so pleasant, and that you felt well accommodated from start to finish. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

December 29, 2016

A++++++ experience I have been a manager myself, and I know how to spot a good employee within a minute or two. Chris Drumm is the most outstanding and exceptional sales More

by cchristinaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Drumm
Dec 30, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to share your feedback, Christina! We love hearing about the exceptional customer care that Chris extends, and it's wonderful to know that you felt well accommodated and attended to throughout your entire car buying experience. We're glad all of your needs and expectations were met, and that he was attentive to what you were looking for in a vehicle. We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

December 29, 2016

Excellent service with no haggle Jin Lee provided me with excellent service on my new Mercedes Benz C43 AMG. He took the time to let me try all types of used and new cars and compare More

by Charles Holcombe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Lee
Jan 03, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Charles! We're happy to hear that Jin was so helpful and accommodating, and made sure that you found a car that fit all of your needs and expectations, We hope you're enjoying it, and look forward to the opportunity to assist you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

December 28, 2016

Wife's Chritmas couldn't have been better I went in on December 7th and purchased a Mercedes GLS 450 2017 for my wife. They held it for me until the 24rth and helped orchestrate the most memor More

by John the plumber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Villasenor
Dec 30, 2016 -

Walter's Mercedes-Benz of Riverside responded

We're so pleased to hear that Alan was able to help you execute your plan and make it so special, John! It's wonderful to know that he was helpful and accommodating, and made sure your wife was so pleasantly surprised. We're glad it was a pleasant and hassle-free buying experience, and we hope your wife is enjoying her new car! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

December 28, 2016

Smooth sailing purchase Chris Drumm made it easy to make my first Mercedes purchase. Didn't have to drive out and later on find out that you can't purchase the car(like what More

by Sta3579
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ari Abdolhosseini, Chris Drumm
Dec 30, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, Sta3579! We're pleased to hear that you had such a pleasant and accommodating experience with Chris, and that he made sure that your first Mercedes purchase as a hassle-free and convenient process! We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

December 28, 2016

First Timer Mike Marotta and Sales Manager Bryan where great. This was our first purchase in the luxury car market. It was the best buying experience we'be had. G More

by GOHAWKS12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Marotta
Dec 30, 2016 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new car! It's wonderful to know that Mike and Bryan were able to make your first Mercedes experience so pleasant and accommodating, and made sure you got a great deal. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

December 27, 2016

Good Service for my GLK Great service as usual! J Rodriguez you kindly helped me out & got me in & out in a timely manner. Thanks so much! Until next service. More

by Bebejane2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2016 -

Walter's Mercedes-Benz of Riverside responded

We're pleased to hear that you had another pleasant experience with us, Bebe! It's wonderful to know that JR was so helpful and attentive and made sure your car was quickly and efficiently taken care of. We look forward to seeing you again on your next service visit! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

December 27, 2016

thank you! This was my first experience in purchasing a Mercedes. I was emailing around to various Mercedes dealerships to inquire about a new car to buy. Chris More

by mliu
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Towns, Matt Nouri, Chris Drumm
Dec 30, 2016 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your first Mercedes, mliu! We're so pleased to hear that Chris was so helpful and attentive, and made sure that you were so well accommodated throughout the purchase process. It's wonderful to know that he addressed all of your questions and concerns, and made you feel so confident in your purchase. We appreciate your recommendation and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

December 27, 2016

Walters Automotive in Riverside, CA The entire staff members were very professional and friendly. They made the entire purchasing/ leasing experience enjoyable. We purchased a Mercedes More

by Mercedes1210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Marotta
Dec 30, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks Mercedes1210! We're happy to hear that Mike was so helpful and accommodating, and made sure that your latest experience with us was just as pleasant as the last. It's wonderful to know that all of your questions and concerns were addressed, and that the process was smooth and hassle-free! We appreciate your business and hope you're enjoying your new car. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

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