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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,289 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,289 reviews

February 18, 2017

Service Mark always takes great care of us and makes it as easy as possible. He keeps us informed and goes the extra mile. Thanks Mark ! More

by Skirk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, skirk! It's great to hear that Mark continues to be so helpful and attentive, and makes your service experiences as pleasant and hassle-free as possible. We appreciate your business and look forward to seeing you on your next service visit. Don't forget to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

February 17, 2017

Amazing Costumer Service 👏👏👏👏 This is my second car at Walters . What brought me back is the amazing costumer service your people provide. Jin, Brian and Julio. They deserve recogn More

by Mihaela H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Lee, Julio Guerrero, Bryan Fitzpatrick
Feb 23, 2017 -

Walter's Mercedes-Benz of Riverside responded

It's great to hear from you, Mihaela! We're so glad you've had another great car buying experience with us, and that Jin, Brian and Julio were so helpful and attentive. We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

February 16, 2017

Fast and easy! This would be my second car from Andrew and his assistant Raul! They are intelligent and treated us with first class service from start to finish! More

by rayala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Wagner
Feb 22, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Rayala! We're so happy to hear that Raul and Andrew have made your car buying experiences so great, and that you're always well accommodated from start to finish. We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

February 16, 2017

Fast and easy!! Front start to finish they treated us with first class service! This would be our second car from Andrew and his assistant Raul! We love our new C300 More

by martin_t
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Wagner
Feb 22, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks Martin! It's great to know that Raul and Andrew have made your latest car buying experience just as excellent as the last, and we hope you're enjoying your new C300! We look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

February 16, 2017

the buying process was quick and easy I did an online application from Walters Mercedes website, I got an email within a few minutes confirming the application and letting me know someone More

by tim brazzle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Pyle, Bob Murray
Feb 22, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, Tim! We're so pleased to hear that you were so well accommodated by Bob, and that he made your experience so hassle-free and pleasant from start to finish. It's wonderful to know that you were so well informed throughout the process, and that Bob was able to get you the deal you were looking for on a great new car. We appreciate your recommendation and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

February 15, 2017

service David Green was very kind and helpful. He took care of my car and got me into a loaner car so quickly. I love my new tires. More

by phyllis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Feb 22, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Phyllis! We're happy to hear that David was so helpful and attentive, and made sure you were well accommodated while your new tires were put on. We appreciate your business and hope to work with you again in the future! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

February 15, 2017

Watch the oral contract When I bought my car from alto's Mercedes the sales person Peter was awesome Ari the financial manager was also I thought trustworthy and knowledgea More

by erika123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Tecson, Ari Abdolhosseini
February 15, 2017

Awesome Sales Department Aaron Jensen (Sales Manager), Art Miranda (Consultant) and Andy Towns (Finance) are the finest car Sales team I have ever worked with, I am a 2-time c More

by Yunong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Miranda , Andy Towns, Aaron Jensen
Feb 22, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks Yunong! We're happy to hear that Aaron, Art, and Andy have been so helpful and accommodating, and continue to make sure that all of your needs and expectations are met. We appreciate your recommendation and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

February 14, 2017

Birthday Gift Peter made my purchase so easy and really invested the time in getting to know me and my partner. My partner and I walked into Mercedes in Riverside w More

by sosboys007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Tecson, Ari Abdolhosseini
Feb 15, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks sosboys! It's wonderful to know that Peter was so helpful and accommodating, and made sure you had a great experience purchasing your new car. We're glad that he was informative and attentive, and made you feel so confident in your purchase! We appreciate your business and hope to work with you again in the future. Don't forget to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

February 10, 2017

Alex Ramirex job well done! Alex Ramirez always provides such great service! He is such a kind person! He helps to make getting repairs, spending money, a more acceptable task. More

by Holla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks Holla! We're so pleased to hear that Alex has continued to make sure that your service experiences are so excellent, and that you feel well accommodated and at ease each time. We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

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