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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,257 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,257 reviews

February 01, 2017

Thanks Chris! Great experience for buying my first car, and a Mercedes at that! Chris Drumm made it pleasant to work with and help me along every step of the proces More

by J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Drumm
Feb 03, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks J! We're so pleased to hear that Chris was so helpful and attentive, and made sure that your first car buying experience was as pleasant as possible. We appreciate your business and hope you're enjoying your new car! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

February 01, 2017

Great service start to finish Service is always great at Walter's my Mercedes is three years old now had the pleasure of working with Alex Ramirez service a took no more than an More

by Gdan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2017 -

Walter's Mercedes-Benz of Riverside responded

It's great to hear from you, Gdan! We're glad that you continue to have great service experiences with Alex, and that your car is quickly and efficiently taken care of. We appreciate your business and look forward to working with you again in the future! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

February 01, 2017

Delighted The service provided here is at the top of its level. Walter's Mercedes really provide you with there best in their field of work. I like to thank in More

by Fritos69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks Fritos69! We're glad to hear that Alex has made your service experiences so pleasant, and continues to make you feel so confident in the work that is done on your vehicle. We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

February 01, 2017

Thanks for your help Alex! I enjoy taking my car to Walter's. Alex Ramirez is always there to greet me with a friendly smile and offer me the best service for my car! I value hi More

by Stacychea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks Stacy! We love hearing about the excellent customer care that Alex extends to his customers, and it's wonderful to know that you continue to feel so well accommodated and confident with the work that he does on your vehicle. We appreciate your business and look forward to seeing you on your next service visit! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

January 31, 2017

Prompt, Accurate, Courteous ..... Walter Mercedes I wish all companies worked this way. All staff go out of their way to verify that you have been helped. My recent visits have been very pleasant than More

by Frank2128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Feb 03, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks Frank! We're happy to hear that you have been so well accommodated by our staff, and that David continues to make sure that all of your needs and expectations are met. It's wonderful to know that he keeps you well informed, and we appreciate your business! We look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

January 31, 2017

Eddy Is the BEST! I had absolutely had the best experience buying a Mercedes-Benz last Sunday at Walter's. Eddy Elsayed was our salesperson and he is FANTASTIC! He kno More

by MB C45 AMG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Fitzpatrick, Andy Towns
Feb 02, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, MB C45 AMG! We're happy to hear that Eddy made sure you had such an excellent car buying experience, and that his commitment to customer care made the process so hassle-free and convenient. It's wonderful to know that he made sure you were well acquainted with your purchase, and we hope you're enjoying it! We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

January 31, 2017

A++ experience What an awesome experience! I got the pleasure to work with 2 of the best employees at Walters Mercedes Benz. I originally met with Eddy prior to brin More

by Zacksmitty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie Nasser
Feb 02, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks Zachsmitty! We're pleased to hear that Eddy and Jackie were so helpful and attentive, and made sure that all of your needs and expectations were met throughout your car buying experience. It's wonderful to know that you felt welcomed and at ease, and that the process was enjoyable from start to finish. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

January 31, 2017

The year starts right thanks, Andrew Wagner and Chris Drumm! With all honesty I am speechless, I am a 22 year old full time graduate student and working. I needed to get into a new set of wheels as soon as possi More

by Eileen_B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Wagner, Chris Drumm
Feb 03, 2017 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new CLA250, Eileen! It's wonderful to know that Chris and Andrew were so helpful and attentive, and made sure all of your needs and expectations were met. We're glad they made you feel so confident throughout the process, and made sure it was a pleasant experience from start to finish. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

January 31, 2017

Excellent customer service Thanks to Chris drumm, who made it painless to get into our new Mercedes. Great customer service and Will definitely be back for our next one! Thanks More

by Jake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Drumm
Feb 03, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Jake! We're so glad that Chris made your car buying experience so hassle-free and pleasant, and we hope you're enjoying your new Mercedes! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

January 30, 2017

Returning service customer. Bought a GLC 300 On our way to purchase an Acura RDX. Decided to stop buy Walters. The freedom to view some of the inventory without being "watched and hovered over" w More

by William Moreland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Guerrero, Bryan Fitzpatrick, Matt Nouri, Rod Carry
Feb 01, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, William! We're happy to hear that you had such a pleasant experience with Matt, and that he made sure that you were well accommodated and felt at ease throughout the whole process. It's wonderful to know that Matt, Bryan, and Julio extended such excellent information and customer care, and that you felt so confident in your purchase! We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

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